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Great Western Credit Union: Loans reviews

Name: Loans
Rating: 4.86 (795 reviews)

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4.77

Based on 795 reviews, last reviewed 19th Sep 2025

4% decrease in 5 star reviews

in the past 90 days

83% decrease in 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Took a chance in me when most needed GWCU took a chance on me when no else wouldn't, made a real difference in my life Reviewed on: 19th September 2025

Latest lowest rating:

1

I keep getting different advice from customer service I keep getting different advice from customer service Reviewed on: 11th August 2025

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About this product

Great Western Credit Union offer three different loans – an Advantage Loan, a Consolidation Loan or a Personal Loan.

You can borrow between £100 and £15,000 and there are no hidden fees or charges.

Great Western Credit Union personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Great Western Credit Union before, you can also leave a review and share your experience.

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Great Western Credit Union Loans reviews (795)

It was very good very fast.

It was very good very fast. Applied within half hour got a message back Reviewed on: 12th September 2025

Reply from Great Western Credit Union Hi Courtney We really value you review! It is one of our core aims to be speedy, and we are pleased that you have received such quick feedback. Let us know if you need anything else! Warm regards Robin Response date: 16th September 2025

It was good and easy and very efficient

It was good and easy and very efficient Reviewed on: 11th September 2025

Reply from Great Western Credit Union Hi Darren Thank you for your kind words. We are glad your journey with GWCU so far has been satisfactory - we hope we can continue to help in the future! Best wishes Robin Response date: 16th September 2025

Great stuff Easy process

Easy process great value on loans Reviewed on: 11th September 2025

Reply from Great Western Credit Union Hi Michael Thanks for your response! We are glad to know our processes are simple, and that you have found our rates to be affordable. If you need to contact us, please get in touch! Regards Robin Response date: 16th September 2025

Overall great experience, easy application and fast...

Overall great experience, easy application and fast decision making Reviewed on: 10th September 2025

Reply from Great Western Credit Union Hi Mr L Thanks you for sharing your experience with us! We are glad that we have been swift and straightforward for you, leading to an enjoyable experience. If you need help in the future, we hope we can help! Best wishes Robin Response date: 16th September 2025

GWCU Review

My experience was good, the team members were happy to help, especially as I initially had some difficulties with setting up my account due to having an account on the previous system and this was resolved quickly and I was infomred about what was happening at each step of the process. Thank you. Reviewed on: 10th September 2025

Reply from Great Western Credit Union Hi James Thank you for taking the time to leave a review! It's so pleasing to know that our team were able to help when you were in difficulty - and that we were able to meet your query quickly. We always aim to assist as best as possible with our members. Let us know if you need anything else! Thanks again Robin Response date: 16th September 2025

Very good experience from start to finish

Very good experience from start to finish Reviewed on: 10th September 2025

Reply from Great Western Credit Union Hi Chris Thank you for sharing your experience with GWCU! We are delighted that your journey through the application was pleasant. Let us know if you need anything else! Warm regards Robin Response date: 11th September 2025

Took a while to be processed but was nice and easy t...

Took a while to be processed but was nice and easy to apply Reviewed on: 10th September 2025

Reply from Great Western Credit Union Hi Craig Thank you for leaving a review. It is pleasing to hear that it was a simple application process, we hope it is quicker next time! Best wishes Robin Response date: 11th September 2025

Best choice

This is to me a safe way to take a loan when needed as its fair and reasonable Reviewed on: 10th September 2025

Reply from Great Western Credit Union Hi Chelsea We really value your feedback! We always want GWCU members to feel secure when getting a loan, and it is great to see you feel they are competitive. If you need more assistance, please ask! Many thanks Robin Response date: 11th September 2025

The process is so easy to follow and the staff are v...

The process is so easy to follow and the staff are very helpful Reviewed on: 9th September 2025

Reply from Great Western Credit Union Hi Jasmine Thank you for your 5-star review! It is pleasing to know that the journey through our application was so simple, and that our team were able to be of such great assistance. We look forward to serving you in the future! Thanks again Robin Response date: 11th September 2025

Excellent experience 5*

Excellent experience. Quick and convenient. Reviewed on: 9th September 2025

Reply from Great Western Credit Union Hi Sarah Thanks for your positive feedback. We are glad you had such a good experience whilst using GWCU! Warm regards Robin Response date: 11th September 2025

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