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Great Western Credit Union: Loans reviews

Name: Loans
Rating: 4.91 (597 reviews)

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4.90

Based on 597 reviews, last reviewed 16th May 2025

2900% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

2 star

Latest highest rating:

5

Great from start to finish Great from start to finish. The whole process is super easy Reviewed on: 16th May 2025

Latest lowest rating:

1

I wrote a review about their terrible payday service... I wrote a review about their terrible payday service and using c and l collections it’s time they stopped providing any services to vulnerable people ... Read more Reviewed on: 8th October 2024

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About this product

Great Western Credit Union offer three different loans – an Advantage Loan, a Consolidation Loan or a Personal Loan.

You can borrow between £100 and £15,000 and there are no hidden fees or charges.

Great Western Credit Union personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Great Western Credit Union before, you can also leave a review and share your experience.

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Great Western Credit Union Loans reviews (597)

There when you need them!

"Great Western Credit Union exceeded my expectations with their outstanding customer service. They were always there when I needed them, providing prompt and helpful assistance. Their dedication to meeting customer needs is truly commendable. I highly recommend Great Western Credit Union to anyone in search of a reliable financial institution. Their exceptional service makes them well deserving of a 5-star rating!" Reviewed on: 30th May 2024

It is easy to apply.

It is easy to apply. They keep you informed. The app is straightforward and clear. I liked the community aspect and background. Reviewed on: 30th May 2024

The best in town

I have always had the most excellent service provided from great western credit union loans they have always been there when I need advice for my next loan you treat them with the respect they deserve they are the ones I go to and highly recommend to everyone . Reviewed on: 30th May 2024

Great company

Managed to get a loan pretty fast and simple, quick responses Reviewed on: 30th May 2024

Great customer service and great rates

Great customer service and great rates Reviewed on: 30th May 2024

A company that genuinely cares and wants to help the...

A company that genuinely cares and wants to help the working people. Excellent Reviewed on: 30th May 2024

It was a great opportunity for me to know the company.

It was a great opportunity for me to know the company. They are very good and well organised. Reviewed on: 30th May 2024

Good customer service, reliable and explain everythi...

Good customer service, reliable and explain everything in deals. Reviewed on: 30th May 2024

Good interest rates and service .

Good interest rates and service . Application process can be slow but overall. Fantastic Reviewed on: 30th May 2024

Reply from Great Western Credit Union Hi Kevin Thank you for your kind words! We're glad to hear you’re happy with our interest rates and service. We appreciate your patience with the application process—being a smaller team, we review each application manually to ensure we provide the best service possible. Thanks again for your feedback and support! if you feel our services could be improved please don't hesitate to contact us. You can do this by calling 0117 924 7309 Monday-Friday, between 9am-4pm (except bank holidays), or emailing [email protected]. Kind regards, Emily Response date: 13th August 2024

Help when I had nowhere else to turn to

I have been helped out with 2 loans when I had nowhere else to turn. I felt respected and supported, and knew they understood without judging. The process was easy and quick. So lucky to have GWCU in my corner. Reviewed on: 30th May 2024

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