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Great Western Credit Union: Loans reviews

Name: Loans
Rating: 4.86 (749 reviews)

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4.77

Based on 749 reviews, last reviewed 26th Aug 2025

98% increase in 5 star reviews

in the past 90 days

150% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Very straight forward. Very straight forward. Easy to use and good way to keep track Reviewed on: 26th August 2025

Latest lowest rating:

1

I keep getting different advice from customer service I keep getting different advice from customer service Reviewed on: 11th August 2025

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About this product

Great Western Credit Union offer three different loans – an Advantage Loan, a Consolidation Loan or a Personal Loan.

You can borrow between £100 and £15,000 and there are no hidden fees or charges.

Great Western Credit Union personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Great Western Credit Union before, you can also leave a review and share your experience.

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Great Western Credit Union Loans reviews (749)

My experience

I've been with them many years and they're always on your side and helpful Reviewed on: 10th July 2025

Reply from Great Western Credit Union Hi Jacqueline Thanks for your review, and thanks for being such a loyal member of GWCU for such a long time! We always hope to help as much as possible, so it's pleasing to hear we have been of such good assistance. We look forward to continuing to support you whenever you need us! Best wishes Robin Response date: 11th August 2025

Always helpful

I have had the best experience with Western Union, when i had been short on cash the process of applying and getting the loan has been so speedy - the staff were amazingly supportive and helpful. Reviewed on: 10th July 2025

Reply from Great Western Credit Union Hi Valentina We really appreciate your response! It's great to know that you got such a great service, and that you got a loan so quickly when it was most necessary. GWCU always aims to give our members the best experience possible, so we're delighted to hear that you found our staff to be so reassuring. We hope we can continue to help going forward! Many thanks Robin Response date: 11th August 2025

all good and now they helping more as i have lost £1...

all good and now they helping more as i have lost £1000 a month Reviewed on: 10th July 2025

Reply from Great Western Credit Union Hi Pegleg Thank you for your 5-star review! We are incredibly happy to see that we have helped you at a trying time. If you need anything else in the future, please let us know. Regards Robin Response date: 11th August 2025

Well done with all contact made with staff or Email...

Well done with all contact made with staff or Email Reviewed on: 10th July 2025

Reply from Great Western Credit Union Hi Vernise Thank you so much for taking the time to leave us a review! We really appreciate your praise, and it's great to know you have felt supported when you are in contact with us. Let us know if you need anything else! Thanks again Robin Response date: 7th August 2025

Happy customer

Very happy I got approved for the loan! The process was quick and easy. Thank you Reviewed on: 10th July 2025

Reply from Great Western Credit Union Hi Cosmin We appreciate you recommendation! We're delighted that you were able to use our services to secure a loan, and that you found dealing with us so helpful. We look forward to continuing to support you whenever you need us! Many thanks Robin Response date: 6th August 2025

Amazing!

I was recommended to great Western by a friend, and have had a great experience since signing up, The £500 family fiance plan was a great help in our time in need, and now we have a Christmas saver open, an easy and helpful way to help save and give the kids a great Christmas Reviewed on: 10th July 2025

Reply from Great Western Credit Union Hi ZS Thank you for your review, and thank you to your friend for the recommendation! We're glad to help, especially when it was most needed, and that our Christmas saver has been a valuable tool for you. If you need anything else, make sure you reach out! Warm regards Robin Response date: 6th August 2025

They are amazing and they have helped me so much ver...

They are amazing and they have helped me so much very grateful to them Reviewed on: 10th July 2025

Reply from Great Western Credit Union Hi Paula We're delighted to hear such kind feedback! We're really proud to be able to support you, so your review really means a lot. If you require more help, please get in touch! Warm regards Robin Response date: 31st July 2025

Excellent company would highly recommend

Very helpful staff very quick to get back to you .very friendly staff . Reviewed on: 10th July 2025

Reply from Great Western Credit Union Hi Joanne We really appreciate your response! It's great to know that we've been so helpful, as GWCU strives to provide optimal assistance to our members. Don't hesitate to reach out if you need any more help! Regards Robin Response date: 31st July 2025

It was a very easy process to apply!

It was a very easy process to apply! great repayment options, and it was quick between applying and being able to access the funds which helped massively. Reviewed on: 10th July 2025

Reply from Great Western Credit Union Hi Lauryn It's great to hear your feedback! We're glad to know that you have found services affordable and easy to use, and that the swiftness of our processes helped you effectively. If you need anything else, just let us know! Best wishes Robin Response date: 31st July 2025

Absolute amazing service!

Absolute amazing service! So easy to use and the staff are extremly helpful Reviewed on: 10th July 2025

Reply from Great Western Credit Union Hi Samantha We really appreciate you for sharing your experience with us! It's great to hear we have been impactful in our assistance and accessibility - we always aim to provide an excellent service for our members. We look forward to continuing to support you whenever you need us! Many thanks Robin Response date: 29th July 2025

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