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Ian Jeffries

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Review of the Great Western Credit Union, Loans:

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Credit union

INot found you helpful in helping me secure a loan even though I've add afew and never missed a payment.. I was very Disappointed in the attitude of the staff member I spoke to.. he was very unhelpful Reviewed on: 18th June 2025

Reply from Great Western Credit Union Hi Ian, Thanks for your feedback. We know how frustrating it can be to be declined for a loan, especially if you’ve borrowed before. As a responsible lender, we assess every application carefully to make sure any borrowing is affordable and in our members’ best interest. That sometimes means making tough decisions, even when someone has a good track record with us. We’re also sorry to hear you felt let down by the service you received. We aim to offer the best possible experience and take all feedback seriously. If that wasn’t your experience, please get in touch, we’d really like the chance to follow up and see how we can help. Best wishes, Emily Response date: 24th June 2025

Review of the Great Western Credit Union, Loans:

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Loan

I've sorted my CCG and still can't get a much needed loan with you.. I've had loans in the past and never missed a payment.. I'm so disappointed with the service you offer and the way you have dealt with my enquiries Reviewed on: 27th June 2023

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