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Chorley Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.9 (263 reviews)

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4.91

Based on 263 reviews, last reviewed 15th Aug 2025

79% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Outstanding service and flexible products. Outstanding service and flexible products. Reviewed on: 15th August 2025

Latest lowest rating:

1

WE had a mortgage refused due to our workshops been... WE had a mortgage refused due to our workshops been to close to our house. Reviewed on: 5th March 2025

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About this product

Chorley Building Society offer mortgages to new and existing members.

Whether you’re moving home, buying to let, remortgaging or purchasing your first property, Chorley Building Society have a range of products to choose from.

Chorley Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Chorley Building Society before, you can also leave a review and share your experience.

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Chorley Building Society Mortgages reviews (263)

CBS are extremely helpful and deliver excellent serv...

CBS are extremely helpful and deliver excellent service. No problems at all Reviewed on: 5th March 2025

New to take out a mortgage with Chorley moving from...

New to take out a mortgage with Chorley moving from a high street provider. Not disappointed Reviewed on: 5th March 2025

Amazing customer service

Chorley have been great from start to finish arranging the mortgage. We needed to complete just before Christmas and Chorley did everything they could to help make it happen. Customer service was amazing and very helpful. Definitely recommend them. Reviewed on: 5th March 2025

Efficient and excellent service from this company

Efficient and excellent service from this company who will always go the extra mile for the customer. Louise was most helpful in determining the most suitable product for my circumstances. Reviewed on: 5th March 2025

I’ve had a wonderful experience with this bank.

I’ve had a wonderful experience with this bank. The customer service is consistently excellent, with friendly staff always ready to assist. They offer a wide range of services that make banking convenient, and the online app is user-friendly and efficient. It’s clear they prioritize customer satisfaction, and I truly appreciate their commitment to providing seamless and reliable banking solutions Reviewed on: 5th March 2025

Been with Chorley for many years for our mortgage al...

Been with Chorley for many years for our mortgage always get good rates and all staff you speak to are so helpful and friendly always kept up to date with any changes Reviewed on: 5th March 2025

Chorley are reliable with helpful and caring staff

Having taken out my mortgage with Chorley, they were informative at every stage and listened to my requirements all the way, and when we found it getting a bit difficult, because of losing my job and deciding to retire, they helped me, providing me with the correct solution so that I would not get into debt. I definitely would recommend Chorley for mortgages, they are a caring and reliable company, who listen to the needs of their customers Reviewed on: 5th March 2025

Flexible and fair.

Flexible and fair. Great experience for a self build mortgage. The process was not over complex and everyone was helpful. Reviewed on: 5th March 2025

Self build mortgage success with Chorley!

We have had an excellent service from Chorley- they are attentive & detailed in all interactions. Reviewed on: 5th March 2025

CBS offered us a product that aligned with what we n...

CBS offered us a product that aligned with what we needed and listened and understood our circumstances. They have been great when we have made enquiries relating to our mortgage and also very quick to make changes to details and customer service has always been great via phone and email. They keep us up to date with any changes to our product and explain things so you can understand them in their correspondence too which is great! Reviewed on: 5th March 2025

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