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Chorley Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.92 (324 reviews)

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4.92

Based on 324 reviews, last reviewed 14th Mar 2026

433% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Great customer service every time! Great customer service every time! lovely, knowledgeable advisors. Reviewed on: 14th March 2026

Latest lowest rating:

1

WE had a mortgage refused due to our workshops been... WE had a mortgage refused due to our workshops been to close to our house. Reviewed on: 5th March 2025

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About this product

Chorley Building Society offer mortgages to new and existing members.

Whether you’re moving home, buying to let, remortgaging or purchasing your first property, Chorley Building Society have a range of products to choose from.

Chorley Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Chorley Building Society before, you can also leave a review and share your experience.

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Chorley Building Society Mortgages reviews (324)

Our experience has been very good so far

Our experience has been very good so far Reviewed on: 6th March 2026

Fantastic people!

Fantastic people! We have been with the Chorley for 30 years! Reviewed on: 6th March 2026

Have had our mortgage with them for 13 years.

Have had our mortgage with them for 13 years. Great rates always Reviewed on: 6th March 2026

Customer Service

We have been very supported by your colleagues in the mortgage department particularly Louise Reviewed on: 16th February 2026

Fantastic help from Candice.

Fantastic help from Candice.. from start to finish very professional Reviewed on: 16th February 2026

Intermediary Review

I am an intermediary and found your service to be good Reviewed on: 9th February 2026

Five Star Service.

I am delighted with Chorley’s service. Mark Rothwell is an outstanding mortgage advisor, he took the time to make sure I understood the options available to me and really made me feel that Chorley really go above and beyond to look after their customer. Mark and Chorley genuinely care about the customer. I can’t recommend Chorley enough, from start to finish they make the whole process pleasant and straightforward. Five star service. Reviewed on: 16th January 2026

Personalise service with excellent communication

My application was a bit ore complicated than the standard but my Mortgage Advisor (Devon Park) demonstrated tenacity, perseverance and a real can do attitude. The service I received was personal and very customer focused with a direct line and direct email address to Devon. Communication has been excellent and all with the same advisor so no having to repeat the circumstances. I would highly recommend the Chorley Building Society and specifically Devon Park. Reviewed on: 14th January 2026

no trouble

We spoke to Devon, and unfortunately, I got the time wrong, but it was no trouble to her, and she rang back when we got home Reviewed on: 12th January 2026

Great support when needed...

Currently going through some financial struggles and had no disposable income available to pay mortgage. Chatted to Mark who was great at understanding, offered multiple solutions and made a scary process much more bearable, so I personally appreciate that and the help offered. Reviewed on: 8th January 2026

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