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Chorley Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.9 (262 reviews)

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4.90

Based on 262 reviews, last reviewed 8th Aug 2025

79% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Mortgage enquiry efficiently handled Phone enquiry handled extremely efficiently throughout. Great to speak to knowledgeable people who are keen to assist. Mark dealt with everything quic... Read more Reviewed on: 8th August 2025

Latest lowest rating:

1

WE had a mortgage refused due to our workshops been... WE had a mortgage refused due to our workshops been to close to our house. Reviewed on: 5th March 2025

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About this product

Chorley Building Society offer mortgages to new and existing members.

Whether you’re moving home, buying to let, remortgaging or purchasing your first property, Chorley Building Society have a range of products to choose from.

Chorley Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Chorley Building Society before, you can also leave a review and share your experience.

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Chorley Building Society Mortgages reviews (262)

We applied for a mortgage with Chorley BS and they c...

We applied for a mortgage with Chorley BS and they couldn't have been more helpful or accommodating particularly Candice Fields who couldn't have been more helpful Reviewed on: 6th March 2025

Chorley Building Society - Exceptional

Our mortgage advisor at Chorley (Candice) was exceptionally supportive and we couldn’t recommend her or CBS highly enough. Candice went above and beyond and helped us along our house purchasing journey. Reviewed on: 6th March 2025

Product switch - excellent customer service

I have just had a detailed conversation about product switch as we come to the end of our discount rate term. The gentleman I spoke to listened, provided information in a clear manner, and helped me to be able to make a decision about next steps. It was a pleasure when it could have been a chore. Reviewed on: 6th March 2025

Come across as a traditional building society

Come across as a traditional building society with family values, service at its core. Cannot fault them Reviewed on: 6th March 2025

Amazing experience

Have always had an amazing experience with Chorley Building Society. Customer Service has always been brilliant and everything is always explained in detail. Reviewed on: 5th March 2025

Mortgage Renewal

Chorley's advisors are very helpful and made it easy to renew my mortgage with the best available rate. Reviewed on: 5th March 2025

Friendly and effective staff.

Friendly and effective staff. Always helpful and keen to assist Reviewed on: 5th March 2025

We recently came to the end of our fixed term mortga...

We recently came to the end of our fixed term mortgage and needed to renew. We did this over the phone and it was a great service. We got a very competitive interest rate for 2 years fixed. Reviewed on: 5th March 2025

Very approachable and had excellent advice.

Very approachable and had excellent advice. Reviewed on: 5th March 2025

Excellent customer service by knowledgeable staff

Excellent customer service by knowledgeable staff Reviewed on: 5th March 2025

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