The best customer service

When renewing our mortgage I expected other banks to up their game with customer service but most left us feeling like they didnt want to know. Danke bank customer service has always been first class

Reviewed on 18th February 2021

Liam

Unbelievable service!

I am a FTB and going through shared ownership. I work in financial services myself and In the current climate most lenders asked for 15% deposit that I just didn't have. I went to danske for a mortgage as their rates are attractive and they didn't ask... Read more

I am a FTB and going through shared ownership. I work in financial services myself and In the current climate most lenders asked for 15% deposit that I just didn't have. I went to danske for a mortgage as their rates are attractive and they didn't ask for a deposit on shared ownership like the others.

I spoke with someone on a Thursday to get my mortgage telephone appointment booked in. I had the apt the following tuesday and was made feel really at ease I was really anxious about it. I finished the call at 2.30pm and recieved a call at 5pm the same day to confirm it had gone to offer and it was in the post.

I have never recieved such fantastic service and so quickly I am amazed but really happy with the service would recommend 5*

Reviewed on 28th October 2020

Jolene