Smart Money People Logo
Go to business site
Share this page
Link copied

Chorley Building Society: Mortgages reviews

View other Chorley Building Society products
4.90
Based on 273 reviews, last reviewed 12th Nov 2025
13% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
4%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
0%

Latest highest rating:

5

Excellent self build lender They were excellent through our self build. Lending to us when others would not. Their team is always so friendly and accessible to speak with. Very h... Read more Reviewed on: 12th November 2025
Happy customer's avatar
Happy customer

Latest lowest rating:

1

WE had a mortgage refused due to our workshops been... WE had a mortgage refused due to our workshops been to close to our house. Reviewed on: 5th March 2025
Ryan E's avatar
Ryan E
Visit provider site Read all reviews Write a review

About this product

Chorley Building Society offer mortgages to new and existing members.

Whether you’re moving home, buying to let, remortgaging or purchasing your first property, Chorley Building Society have a range of products to choose from.

Chorley Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Chorley Building Society before, you can also leave a review and share your experience.

Review Chorley Building Society: Mortgages now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

Chorley Building Society Mortgages reviews (273)

Providing confidence

5
I felt like I had a partnership with Chorley and appreciate all of the support provided to give me confidence in such a big part of my life. Sue, my mortgage advisor was amazing and I am grateful for everything Sue and the team have provided! Reviewed on: 23rd April 2020
Chorley Member Feedback's avatar
Chorley Member Feedback

Great service

5
CBS were very helpful during a financially difficult time and allowed us some time to catch up with our money situation. Very swift service and prompt replies with any query Reviewed on: 17th April 2020
Chorley Member Feedback's avatar
Chorley Member Feedback

Brilliant

5
Great customer service, very quick to help. Reviewed on: 17th April 2020
Chorley Member Feedback's avatar
Chorley Member Feedback

Professional and courteous

5
Phone call answered quickly and sympathetically with regard to the situation we found ourselves in, a quick form fill and an immediate response. A financial institution with a face and a heart. Reviewed on: 17th April 2020
Chorley Member Feedback's avatar
Chorley Member Feedback

Great customer service

5
Can’t fault Chorley Building Society. I asked for mortgage holidays due to covid pandemic, day later it was granted . Great service, highly recommend Reviewed on: 17th April 2020
Chorley Member Feedback's avatar
Chorley Member Feedback

Best Building Society!

5
Always there for us, and have been for more than 20 years! Reviewed on: 17th April 2020
Chorley Member Feedback's avatar
Chorley Member Feedback

Excellent Mortgage Provider

5
Following the recent outbreak, I suffered a substantial loss of earnings as my employer decreased my hours and therefore my income. I contacted the building society to ask what options were available. I was provided with clear advice and there was no confusing jargon. Once I made my decision, it was implemented with immediate effect. I would have expected a slight delay due to a presumed increase in people needing assistance but the customer service remained excellent. I would happily recommend the chorley building society as a mortgage provider. Reviewed on: 17th April 2020
Chorley Member Feedback's avatar
Chorley Member Feedback

Mortgage review

3
Be more reasonable with allowing the interest rate to go through the floor (fairly) rather than just take from customers as that is no ceiling Reviewed on: 7th March 2020
Mortgage customer's avatar
Mortgage customer

Mortgage review

4
% rate high but good service. Ken Baron is excellent Reviewed on: 5th February 2020
Mortgage customer's avatar
Mortgage customer

Mortgage review

5
Very friendly, quick response to phone calls and emails. Telephone & face-to-face interviews offered Reviewed on: 1st February 2020
Mortgage customer's avatar
Mortgage customer

Do you have a different Chorley Building Society product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Want to see more from Chorley Building Society?

    View all products

    Join Smart Money People

    Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

    Create an account
    Man on beach

    News, guides and insight from our team

    View resource hub
    UK money news stories - 24 July 2024
    UK money news stories - 24 July 2024
    24th July 2024
    Posted in Money Talks by Errolyn Smith
    Your Money, Your Voice: Have your say
    Your Money, Your Voice: Have your say
    24th July 2024
    Posted in Our insights by Errolyn Smith
    Our latest research - customers see little impact of FCA's Consumer Duty one year on
    Our latest research - customers see little impact of FCA's Consumer Duty one year on
    24th July 2024
    Posted in Our insights by Darryl Barkwill
    Consumer credit awards winners 2024
    Consumer credit awards winners 2024
    11th July 2024
    Posted in Awards by Darryl Barkwill