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Chorley Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.93 (337 reviews)

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4.93

Based on 337 reviews, last reviewed 20th Apr 2026

850% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

I recommended Chorley Building Society I recommended Chorley Building Society to clients for their first mortgage and I found their service to be excellent; friendly, clear and straight for... Read more Reviewed on: 20th April 2026

Latest lowest rating:

1

WE had a mortgage refused due to our workshops been... WE had a mortgage refused due to our workshops been to close to our house. Reviewed on: 5th March 2025

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About this product

Chorley Building Society offer mortgages to new and existing members.

Whether you’re moving home, buying to let, remortgaging or purchasing your first property, Chorley Building Society have a range of products to choose from.

Chorley Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Chorley Building Society before, you can also leave a review and share your experience.

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Chorley Building Society Mortgages reviews (337)

Excellent service

Very happy with the service from start to finish. Communication was spot on and everything was smoothly and quickly done, thanks so much. Reviewed on: 27th February 2023

First time buyers

As first time buyers the world of mortgages was completely new to us. Chorley BS have been brilliant, informative and helpful since day one. I have already recommended Chorley BS to friends and will continue to do so. More than happy! :-) Reviewed on: 27th February 2023

Helped us greatly

Helped us with a mortgage and a great friendly service deal with problem effectively and answer questions fast Reviewed on: 27th February 2023

Re mortgage

We are re mortgaging completion fingers crossed tomorrow. I telephoned with a few quires. I got straight though! No horrid music, lovely lady on the phone, talked as if we we old friends. Very friendly and sorted everything out. These days you are on hold wherever you are, it was just a shock not to be. Makes a refreshing change. Thank you Reviewed on: 27th February 2023

Personal touch

In todays world of impersonal call centres and online chat whereby common sense and any degree of reasonable understanding is all but lost, Chorley strikes a balance to retain all that used to be good in banking whilst looking ahead. I honestly don’t know any other organisation that has held on to the personal touch and long may it continue. Reviewed on: 27th February 2023

Review

Great company. Pleased with the communication when getting our mortgage in place Reviewed on: 27th February 2023

Excellent personal service

Excellent personal service and product choice Reviewed on: 27th February 2023

Brilliant mortgage provider

The most customer oriented mortgage business there is! Reviewed on: 27th February 2023

Pleasant experience

I have had quite a straightforward experience with this building society and am happy Reviewed on: 27th February 2023

Professional Mortgage Provider After Retirement

I was looking for a Mortgage after having to take early retirement at 55+years and had convinced myself that it would not be possible. I contacted Chorley Building Society and they reassured me that it was possible and at an affordable monthly amount! They were so professional and helpful and I would recommend them to friends and family. Reviewed on: 27th February 2023

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