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Ford Money reviews

Ford Money logo
Rated Good • 4.08/5

Ford Money reviews

Verified businesses always have up to date contact details and can respond to reviews.

Verified business
Last reviewed within 14 days
  • UK-based contact centre
    UK-based contact centre
  • Manage your account or policy via an app or website
    Manage your account or policy via an app or website
  • Sends real-time text alerts
    Sends real-time text alerts
  • Award winning organisation
    Award winning organisation

Review summary

People rate this company as Good based on 36 product reviews

Average score of 4.08/5
5 star
63%
4 star
6%
3 star
3%
2 star
0%
1 star
28%
Reviews for Ford Money have trended positively over the past 90 days

Latest positive rating

5/5

Ford Money has truly impressed me with its straightf...

Ford Money has truly impressed me with its straightforward approach to savings and its competitive range of products. In a market often cluttered with confusing... Ford Money has truly impressed me with its straightforward approach to savings and its competitive range of products. In a market often cluttered with confusing jargon and hidden fees, Ford Money stands out for its transparency and customer-centric design. Here's what makes them an award-worthy provider: Competitive Rates: Ford Money consistently offers rates that are either at the top end or very near the top end of the market. This is crucial for savers who want to maximize their returns without taking undue risk. They clearly understand the importance of rewarding their customers with attractive interest rates. Easy-to-Use Platform: The online platform is incredibly intuitive and user-friendly. Opening an account is a breeze, and managing your savings is simple and straightforward. The website is well-designed, and I've never had any trouble navigating it or finding the information I need. Range of Options: Ford Money caters to a variety of savings goals with its diverse range of accounts. Whether you're looking for easy access to your funds, a fixed-term bond for higher returns, or a flexible savings account, they have options to suit different needs and time horizons. Exceptional Customer Service: In the few instances where I've needed to contact customer service, I've been met with friendly, knowledgeable, and efficient support. They're responsive to queries and genuinely seem committed to resolving any issues quickly and effectively. Trust and Security: As part of a well-established brand, Ford Money provides peace of mind. Knowing that my savings are held with a reputable institution is invaluable. They also employ robust security measures to protect customer data and funds. In conclusion: Ford Money has created a winning formula by combining competitive rates, a user-friendly platform, a diverse product range, and excellent customer service. For savers seeking a reliable and rewarding home for their money, Ford Money is an outstanding choice. I wholeheartedly recommend them and believe they are a deserving candidate for this award. Read more Read less

{"display":"Davies","full_name":"Davies","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Savings
Davies 13th March 2025

Latest negative rating

1/5

Repayment of ISA after Death

I recently lost my husband and unfortunately he had an ISA worth £20,000 with Ford Money, who refuse to refund it to me unless I... I recently lost my husband and unfortunately he had an ISA worth £20,000 with Ford Money, who refuse to refund it to me unless I can provide Grant of Probate. I have not had to do GOP because we had mirror wills and everything has automatically come to myself. This policy is the only one outstanding and Ford Money refuse to help me. I have seen a solicitor and they have quoted me £4,000 to £8,000 for GOP. My life has been so stressful dealing with all the necessary paperwork and now I have the added stress from Ford Money. You would think that they could show me some empathy and help me to close my husbands estate. It will cost me half of my husbands ISA to get GOP for this one policy surely there is another way especially as this was purchased with our money which we hoped to enjoy in our retirement together. Read more Read less

{"display":"Cheryl Downing","full_name":"Cheryl Downing","avatar":{"url":"\/assets\/uploads\/avatars\/users\/770682.png"}}'s avatar
Cash ISA
Cheryl Downing 11th July 2023
See more reviews for Ford Money products

About Ford Money

Ford Money is the award-winning financial arm of Ford Motor Company.

Ford Money launched in 2017, with an aim to offer saving products that were easy to open and easy to manage. Ford Money have a Best Rate Guarantee which means on variable products, you’ll receive the same rate as new customers.

For Money offers a range of savings products including ISAs, regular savers and fixed rate accounts.

Ford Money at a glance

Contact details

Phone
0345 266 1231
Email
[email protected]
Main address
RTUB-AAXH-UHKE, Ford Money, PO Box 871, Wallsend, NE28 5BT
Social media

Reviews for Ford Money

Showing 11 of 36 company reviews • Last reviewed within 14 days

Ford Money has truly impressed me with its straightf...

Savings • 13th March 2025

Ford Money has truly impressed me with its straightforward approach to savings and its competitive range of products. In a market often cluttered with confusing... Ford Money has truly impressed me with its straightforward approach to savings and its competitive range of products. In a market often cluttered with confusing jargon and hidden fees, Ford Money stands out for its transparency and customer-centric design. Here's what makes them an award-worthy provider: Competitive Rates: Ford Money consistently offers rates that are either at the top end or very near the top end of the market. This is crucial for savers who want to maximize their returns without taking undue risk. They clearly understand the importance of rewarding their customers with attractive interest rates. Easy-to-Use Platform: The online platform is incredibly intuitive and user-friendly. Opening an account is a breeze, and managing your savings is simple and straightforward. The website is well-designed, and I've never had any trouble navigating it or finding the information I need. Range of Options: Ford Money caters to a variety of savings goals with its diverse range of accounts. Whether you're looking for easy access to your funds, a fixed-term bond for higher returns, or a flexible savings account, they have options to suit different needs and time horizons. Exceptional Customer Service: In the few instances where I've needed to contact customer service, I've been met with friendly, knowledgeable, and efficient support. They're responsive to queries and genuinely seem committed to resolving any issues quickly and effectively. Trust and Security: As part of a well-established brand, Ford Money provides peace of mind. Knowing that my savings are held with a reputable institution is invaluable. They also employ robust security measures to protect customer data and funds. In conclusion: Ford Money has created a winning formula by combining competitive rates, a user-friendly platform, a diverse product range, and excellent customer service. For savers seeking a reliable and rewarding home for their money, Ford Money is an outstanding choice. I wholeheartedly recommend them and believe they are a deserving candidate for this award. Read more Read less

{"display":"Davies","full_name":"Davies","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews

Friendly, knowledgeable customer service advisors

Cash ISA • 26th February 2025

Friendly, knowledgeable customer service advisors who answer the phone quickly in a friendly and helpful wY

{"display":"Polly P","full_name":"Polly P","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews
  • 5/5

    Why leave money in a current account where it pays N...

    Why leave money in a current account where it pays NO interest? Transfer most of your funds into a Ford savings account and then back... Why leave money in a current account where it pays NO interest? Transfer most of your funds into a Ford savings account and then back into your current account when needed. OK it may not reach your current account until the next working day but the benefits far outweigh this. Read more Read less

    {"display":"Nigel Walker","full_name":"Nigel Walker","avatar":{"url":"\/assets\/uploads\/avatars\/users\/14864.png"}}'s avatar
    Savings
    Nigel Walker 26th February 2025
  • 5/5

    Happy saver

    I have had a savings account with Ford Money for a few years and have always been happy with the service and feedback. The interest... I have had a savings account with Ford Money for a few years and have always been happy with the service and feedback. The interest rates are normally competitive with most big name banks and there are often promotions which make you feel valued. Read more Read less

    {"display":"Gatters","full_name":"Gatters","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Gatters 24th May 2024
  • 5/5

    Wouldn’t be my car choice but a good bank!

    I have never had any problems with Ford Money. The products are explained clearly and rates competitive. The website is self explanatory and easy to use.

    {"display":"JL","full_name":"JL","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    JL 24th May 2024
  • 5/5

    Fantastic savings experience !

    Fantastic savings experience ! Always real and helpful people in customer service. Excellent product, excellent rates and excellent communication. I would, and have, given my full recommendation to others.

    {"display":"Deborah C","full_name":"Deborah C","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Deborah C 24th February 2024
  • 5/5

    Great fixed term rates

    I hadn’t heard of Ford Money before I opened the account but it was recommended by a professional. It was offering a great rate and... I hadn’t heard of Ford Money before I opened the account but it was recommended by a professional. It was offering a great rate and continues to so I reinvest every year. Read more Read less

    {"display":"gill.harris@live.co.uk","full_name":"gill.harris@live.co.uk","avatar":{"url":"\/assets\/uploads\/avatars\/users\/462709.png"}}'s avatar
    Savings
    [email protected] 8th January 2024
  • 5/5

    Fantastic service

    Opened a 2 year bond with monthly interest ,great rate and as soon as funds hit the account was notified, first payment fell on a... Opened a 2 year bond with monthly interest ,great rate and as soon as funds hit the account was notified, first payment fell on a Sunday but money didnt appear in my nominated account ,thought it would be as it fell on weekend, rang to confirm on Monday morning, phone answered within seconds to be told it would hit my account on Monday ,2 hours later it was there ,cannot fault them so if you are pondering please dont from my experience superb Read more Read less

    {"display":"Carl Pierpoint","full_name":"Carl Pierpoint","avatar":{"url":"\/assets\/uploads\/avatars\/users\/795666.png"}}'s avatar
    Savings
    Carl Pierpoint 9th October 2023
  • 5/5

    Easy, no hassle

    All done online. Easy to get through if you ring.

    {"display":"Ajie","full_name":"Ajie","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Ajie 11th August 2023
  • 5/5

    Setting up account

    I rang ford banking to resolve a password problem, very helpful lady who resolved it for me

    {"display":"hall","full_name":"hall","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    hall 2nd August 2023
  • 4/5

    Great rate!

    I haven't had to experience their service channels such as telephone or online helpdesk yet but I am very happy with the monthly interest and... I haven't had to experience their service channels such as telephone or online helpdesk yet but I am very happy with the monthly interest and the way they pass on the rate increases. Once set up it's easy to use if you like online banking. Initial sign up is a little faffy but ok Read more Read less

    {"display":"Dawn Hughes","full_name":"Dawn Hughes","avatar":{"url":"\/assets\/uploads\/avatars\/users\/774168.png"}}'s avatar
    Savings
    Dawn Hughes 21st July 2023

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