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Ford Money reviews

Ford Money logo
Rated Good 4.23/5

Ford Money reviews

Verified business Last reviewed within 21 days
  • UK-based contact centre
    UK-based contact centre
  • Manage your account or policy via an app or website
    Manage your account or policy via an app or website
  • Sends real-time text alerts
    Sends real-time text alerts
  • Award winning organisation
    Award winning organisation

Review summary

People rate this company as Good based on 45 product reviews

Average score of 4.23/5
5 star
70%
4 star
4%
3 star
4%
2 star
0%
1 star
22%
Reviews for Ford Money have trended positively over the past 90 days

Latest positive rating

5/5

Impressive Service

I was very impressed with their service.

{"display":"Gwendoline Sias","full_name":"Gwendoline Sias","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1501437.png"}}'s avatar
Savings
Gwendoline Sias 16th April 2026

Latest negative rating

1/5

Repayment of ISA after Death

I recently lost my husband and unfortunately he had an ISA worth £20,000 with Ford Money, who refuse to refund it to me unless I... I recently lost my husband and unfortunately he had an ISA worth £20,000 with Ford Money, who refuse to refund it to me unless I can provide Grant of Probate. I have not had to do GOP because we had mirror wills and everything has automatically come to myself. This policy is the only one outstanding and Ford Money refuse to help me. I have seen a solicitor and they have quoted me £4,000 to £8,000 for GOP. My life has been so stressful dealing with all the necessary paperwork and now I have the added stress from Ford Money. You would think that they could show me some empathy and help me to close my husbands estate. It will cost me half of my husbands ISA to get GOP for this one policy surely there is another way especially as this was purchased with our money which we hoped to enjoy in our retirement together. Read more Read less

{"display":"Cheryl Downing","full_name":"Cheryl Downing","avatar":{"url":"\/assets\/uploads\/avatars\/users\/770682.png"}}'s avatar
Cash ISA
Cheryl Downing 11th July 2023

About Ford Money

Ford Money is the award-winning financial arm of Ford Motor Company.

Ford Money launched in 2017, with an aim to offer saving products that were easy to open and easy to manage. Ford Money have a Best Rate Guarantee which means on variable products, you’ll receive the same rate as new customers.

For Money offers a range of savings products including ISAs, regular savers and fixed rate accounts.

Ford Money at a glance

Contact details

Phone
0345 266 1231
Email
[email protected]
Main address
RTUB-AAXH-UHKE, Ford Money, PO Box 871, Wallsend, NE28 5BT
Social media

Reviews for Ford Money

Showing 11 of 45 company reviews Last reviewed within 21 days

Medicore

Savings 17th April 2026

A lot of people rave about them keeping good saving rates but within the first month the rate was lowered considerably and out of line with competitiors

Rated Average 3/5
Read more product reviews

Impressive Service

Savings 16th April 2026

I was very impressed with their service.

Rated Excellent 5/5
Read more product reviews
  • 5/5

    Very easy website.

    Ver easy website. Rapid text message of transactions.

  • 5/5

    Simple app/ website, easy to open and real people in...

    Simple app/ website, easy to open and real people instead of a chat bot. Interest rates not highest but trusted company. I’ve been very happy with them

    {"display":"Doug S","full_name":"Doug S","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Doug S 25th March 2026
  • 5/5

    Happy to save with Ford Money

    I have two cash isas with Ford Money - one fixed rate, the other variable rate. I find their interest rates to be competitive, and... I have two cash isas with Ford Money - one fixed rate, the other variable rate. I find their interest rates to be competitive, and have noticed that they don't rush to lower rates when BOE reduce theirs. Easy to use app which contains all the relevant information. Prior to opening my first account I contacted Ford Money customer services via telephone call, and my call was answered and my queries dealt with efficiently and pleasantly. To summarise, I'm very happy with my Ford Money accounts and wouldn't hesitate to open further account in the future. Read more Read less

    {"display":"Fiona Jay","full_name":"Fiona Jay","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Cash ISA
    Fiona Jay 23rd January 2026
  • 5/5

    Great company who keeps you updated all the time

    Great company who keeps you updated all the time

    {"display":"Mike D","full_name":"Mike D","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Mike D 23rd January 2026
  • 5/5

    Ford Money - great app and competitive interest rates

    Ford / FCE Bank has a great, user friendly app and offers consistently competitive interest rates.

    {"display":"Andy V","full_name":"Andy V","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Andy V 22nd January 2026
  • 5/5

    Ford Money's great online savings offer

    Ford Money provide a simple well run savings offer whilst retaining a good level of interest rate. Their online banking is simple and efficient.

    {"display":"Robert G","full_name":"Robert G","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Robert G 3rd April 2025
  • 5/5

    Very easy bank to deal with.

    Good rate of interest and a very easy bank to deal with

    {"display":"Beverley B","full_name":"Beverley B","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Cash ISA
    Beverley B 2nd April 2025
  • 5/5

    Ford Money has truly impressed me with its straightf...

    Ford Money has truly impressed me with its straightforward approach to savings and its competitive range of products. In a market often cluttered with confusing... Ford Money has truly impressed me with its straightforward approach to savings and its competitive range of products. In a market often cluttered with confusing jargon and hidden fees, Ford Money stands out for its transparency and customer-centric design. Here's what makes them an award-worthy provider: Competitive Rates: Ford Money consistently offers rates that are either at the top end or very near the top end of the market. This is crucial for savers who want to maximize their returns without taking undue risk. They clearly understand the importance of rewarding their customers with attractive interest rates. Easy-to-Use Platform: The online platform is incredibly intuitive and user-friendly. Opening an account is a breeze, and managing your savings is simple and straightforward. The website is well-designed, and I've never had any trouble navigating it or finding the information I need. Range of Options: Ford Money caters to a variety of savings goals with its diverse range of accounts. Whether you're looking for easy access to your funds, a fixed-term bond for higher returns, or a flexible savings account, they have options to suit different needs and time horizons. Exceptional Customer Service: In the few instances where I've needed to contact customer service, I've been met with friendly, knowledgeable, and efficient support. They're responsive to queries and genuinely seem committed to resolving any issues quickly and effectively. Trust and Security: As part of a well-established brand, Ford Money provides peace of mind. Knowing that my savings are held with a reputable institution is invaluable. They also employ robust security measures to protect customer data and funds. In conclusion: Ford Money has created a winning formula by combining competitive rates, a user-friendly platform, a diverse product range, and excellent customer service. For savers seeking a reliable and rewarding home for their money, Ford Money is an outstanding choice. I wholeheartedly recommend them and believe they are a deserving candidate for this award. Read more Read less

    {"display":"Davies","full_name":"Davies","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Davies 13th March 2025
  • 5/5

    Friendly, knowledgeable customer service advisors

    Friendly, knowledgeable customer service advisors who answer the phone quickly in a friendly and helpful wY

    {"display":"Polly P","full_name":"Polly P","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Cash ISA
    Polly P 26th February 2025

    Products from Ford Money

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