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Chetwood Bank reviews

Chetwood Financial logo
Rated Excellent • 4.63/5

Chetwood Bank reviews

Verified business Last reviewed within 7 days
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Review summary

People rate this company as Excellent based on 747 product reviews

Average score of 4.63/5
5 star
70%
4 star
24%
3 star
4%
2 star
1%
1 star
1%

Chetwood Bank’s savings accounts are a breeze to set up online and offer some of the best interest rates around, making them a solid choice for savers. The website is generally easy to use, though many wish there was a mobile app for quicker access. Transfers take a day or so, which can be a bit inconvenient but is manageable with planning. Customer service is friendly and helpful when needed.

Positive themes

  • Chetwood Bank makes opening and managing savings accounts really easy online with clear steps.
  • Chetwood Bank offers very competitive interest rates that keep savers happy.
  • Customer service at Chetwood Bank is friendly and quick to respond when you need help.

Negative themes

  • Lack of a mobile app at Chetwood Bank makes managing accounts less convenient.
  • Transfers out of Chetwood Bank accounts take a day or more which can be frustrating.
  • Logging in can be fiddly with security codes and long customer IDs at Chetwood Bank.
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About Chetwood Bank

Chetwood Bank are a UK-based digital bank, with a 'no nonsense approach designed for real people and their real lives.'

'There are no surprises when you need to get things done, and we can help make
your financial life easier. We’ve got a cost-conscious approach too with competitive
rates and prices.'

We collect reviews from people like you to help others find the best financial providers on the market.

Chetwood Bank at a glance

Reviews for Chetwood Bank

Showing 11 of 747 company reviews • Last reviewed within 7 days

Easy process

Savings • 26th March 2026

Initial investment very straightforward and reinvestment process very easy. Regular email communication from the bank.

{"display":"Jo H","full_name":"Jo H","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
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Best rates

Savings • 24th March 2026

I am happy with how my money has been invested. Being able to get the most for a fixed rate is important

{"display":"Diane D","full_name":"Diane D","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1091133.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews
  • 5/5

    It's the simplicity of the product - clearly present...

    It's the simplicity of the product - clearly presented, no pushing or pages of adverts just "This is what we do. This is the interest rate. Quick and simple".

    {"display":"Jackson K","full_name":"Jackson K","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Jackson K 24th March 2026
  • 5/5

    My Smartsave account was moved to the Chetwood brand

    My Smartsave savings account was just moved to come under the Chetwood brand - the change was seamless and the new Chetwood web site looks simple and straightforward.

    {"display":"Holly D","full_name":"Holly D","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Holly D 22nd February 2026
  • 5/5

    keep interest rates higher

    easy to open and they keep interest rates higher

    {"display":"DC","full_name":"DC","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    DC 23rd January 2026
  • 5/5

    My Chetwood savings account is easy to manage online...

    My Chetwood savings account is easy to manage online, and gives competitive interest rates.

    {"display":"IAN FORBES","full_name":"IAN FORBES","avatar":{"url":"\/assets\/uploads\/avatars\/users\/589399.png"}}'s avatar
    Savings
    IAN FORBES 7th May 2025
  • 5/5

    Excellent, clear, easy to understand website

    Excellent, clear, easy to understand website, good rates of interest

    {"display":"Maria G","full_name":"Maria G","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Maria G 3rd April 2025
  • 5/5

    Amazing and Competitive Savings Rate.

    Amazing and Competitive Savings Rate. Easy to access and easy to navigate

    {"display":"Ian Hopkins","full_name":"Ian Hopkins","avatar":{"url":"\/assets\/uploads\/avatars\/users\/708726.png"}}'s avatar
    Savings
    Ian Hopkins 21st March 2025
  • 5/5

    Simples!

    Easy & quick to open an account. Simple straightforward process.

    {"display":"curchep1","full_name":"curchep1","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    curchep1 17th March 2025
  • 3/5

    Poor Website Design

    After the initial first deposit, after opening an account, online banking had no easy way to make additional deposit

    {"display":"Neil G","full_name":"Neil G","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1136697.png"}}'s avatar
    Savings
    Neil G 17th March 2025
  • 5/5

    Very easy to open online account, easy to operate th...

    Very easy to open online account, easy to operate the account. Chetwood Bank has a better rate of interest compared with other financial institutions. Having... Very easy to open online account, easy to operate the account. Chetwood Bank has a better rate of interest compared with other financial institutions. Having a £1 minimum balance is really useful. I have recommended Chetwood Bank to family and friends. Read more Read less

    {"display":"J D","full_name":"J D","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    J D 16th March 2025

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