Write a review

Go to business site

Bath Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.82 (389 reviews)

View other Bath Building Society products

4.82

Based on 389 reviews, last reviewed 31st Mar 2026

180% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

87%

Latest highest rating:

5

Our experience was excellent Our experience was excellent throughout the entire process. Reviewed on: 31st March 2026

Latest lowest rating:

1

My mortgage process was delayed because essential qu... My mortgage process was delayed because essential questions were not asked promptly by Bath at the outset. This delay ended up costing me over £1000 d... Read more Reviewed on: 24th April 2025

Visit provider site Read all reviews Write a review

About this product

Bath Building Society have a range of mortgages for different borrowing needs.

Some of the specialist mortgages that Bath Building Society offer include student mortgages, rent a room mortgages and joint borrower, sole proprietor.

Bath Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Bath Building Society before, you can also leave a review and share your experience.

Review Bath Building Society: Mortgages now

Help others make smarter decisions by sharing your own experience.

Write a review

Bath Building Society Mortgages reviews (389)

Can't fault them

No nonsense and easy to communicate with Reviewed on: 10th February 2026

Reply from Bath Building Society Hi Frank, thank you for taking the time out and leaving us some feedback. This is great to hear. We are always at the end of a phone if you need us again. Ben Hutchings, National Account Manager Response date: 10th February 2026

Great value and customer service

We always admire their customer service, it is fast, efficient and personal. They make you feel like you matter to them and they care. Reviewed on: 10th February 2026

Reply from Bath Building Society Hi Anna, Thank you for taking the time out and leaving some feedback. This is great to hear. We like to think we give really good service so thank you. You know where we are if you need us again. Ben Hutchings, National Account Manager Response date: 10th February 2026

Bath Building society were the only people willing t...

Bath Building society were the only people willing to take a risk for our mortgages 12 years ago. We were trying to buy an old pub to convert to resdential.Thanks Bath for letting us forfill our dream. Reviewed on: 10th February 2026

Reply from Bath Building Society Hi Rob, thank you for taking the time out and leaving us some feedback. This is great to hear and glad we were able to assist such a long time ago. Ben Hutchings, National Account Manager Response date: 10th February 2026

Excellent service

Quick, efficient and pleasant service Reviewed on: 10th February 2026

Reply from Bath Building Society Hi Hugh, thank you for taking the time out and leaving us some feedback. This is great to hear. You know where we are if you need us again. Ben Hutchings, National Account Manager Response date: 10th February 2026

We have recently extended our mortgage and the care...

We have recently extended our mortgage and the care and support from the team was outstanding, explaining everything and were there to answer any questions we had. Reviewed on: 10th February 2026

Reply from Bath Building Society Thank you for your kind words, I am so pleased we were able to help you and I will pass on your comments to the mortgage team. Ian Birch Senior Mortgage Advisor Response date: 10th February 2026

Excellent Service from Tim Randall

Tim has been absolutely brilliant as my mortgage Advisor. He was incredibly supportive, knowledgeable, and responsive throughout the entire process. Even when my first purchase did not go ahead, he stayed positive and helpful and made everything feel straightforward. I have since moved forward with another purchase and could not recommend him highly enough! Reviewed on: 9th February 2026

Reply from Bath Building Society Thank you for your review, we are so pleased that you managed to find another purchase and the experience was so positive. I will pass on your comments to Tim. Ian Birch Senior Mortgage Advisor Response date: 10th February 2026

Very helpful informative team.

Very helpful informative team. Supportive throughout process. Nice manner Reviewed on: 5th February 2026

Reply from Bath Building Society Hi Jen, thank you for taking the time out and leaving us some feedback. This is great to hear and glad we were able to help. I will pass on your comments to the team. Ben Hutchings, National Account Manager Response date: 6th February 2026

Friendly, knowledgable and efficient service from al...

Friendly, knowledgable and efficient service from all at the company. From initial contact to offer was less than 3 weeks, a great rate and good product perfect for a university student.- Reviewed on: 29th January 2026

Reply from Bath Building Society Hi Scott, thank you for taking the time out and leaving us some feedback. This is great to hear. We wish you well in your studies. Ben Hutchings, National Account Manager Response date: 30th January 2026

great service and comms

As a Mortgage Intermediary it’s important to have good contacts and timely communications and we recently received exemplary service from the team at Bath BS and Nick T was exceptional in the way that he continued to keep us informed of progress Reviewed on: 28th January 2026

Reply from Bath Building Society Hi Stuart, thank you for taking the time out and leaving this feedback. This is great to hear and glad Nick and the team were able to assist in this way. I will pass on your kind review to them. Ben Hutchings, National Account Manager Response date: 29th January 2026

Fantastic customer service , always happy to help ,...

Fantastic customer service , always happy to help , especially Tom & Adam Reviewed on: 22nd January 2026

Reply from Bath Building Society Hi Debbie, thank you for taking the time out and leaving some feedback. This is great to hear. I will pass on your kind comments accordingly. Ben Hutchings, National Account Manager Response date: 23rd January 2026

Review Bath Building Society: Mortgages now

Help others make smarter decisions by sharing your own experience.

Write a review

Alternative products

Mortgages
from Newbury Building Society 4.80 from 1370 reviews
Mortgages
from Coventry Building Society 3.68 from 28 reviews
Mortgage
from Vida Bank 1.27 from 33 reviews

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub

Bath Building Society: Mortgages reviews

180% increase in 5 star reviews

No new 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Review Bath Building Society: Mortgages now

Bath Building Society Mortgages reviews (389)

Can't fault them

Great value and customer service

Bath Building society were the only people willing t...

Excellent service

We have recently extended our mortgage and the care...

Excellent Service from Tim Randall

Very helpful informative team.

Friendly, knowledgable and efficient service from al...

great service and comms

Fantastic customer service , always happy to help ,...

Review Bath Building Society: Mortgages now

Join Smart Money People

News, guides and insight from our team

UK money news stories - 24 July 2024

Your Money, Your Voice: Have your say

Our latest research - customers see little impact of FCA's Consumer Duty one year on

Consumer credit awards winners 2024