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Bath Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.87 (408 reviews)

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4.87

Based on 408 reviews, last reviewed 24th Jul 2026

67% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

88%

Latest highest rating:

5

Successfully provided a mortgage I have found the process very easy and everyone has been very informative, kind, efficient, professional and helpful. I would recommend this company t... Read more Reviewed on: 24th July 2026

Latest lowest rating:

1

My mortgage process was delayed because essential qu... My mortgage process was delayed because essential questions were not asked promptly by Bath at the outset. This delay ended up costing me over £1000 d... Read more Reviewed on: 24th April 2025

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About this product

Bath Building Society have a range of mortgages for different borrowing needs.

Some of the specialist mortgages that Bath Building Society offer include student mortgages, rent a room mortgages and joint borrower, sole proprietor.

Bath Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Bath Building Society before, you can also leave a review and share your experience.

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Bath Building Society Mortgages reviews (408)

Successfully provided a mortgage

I have found the process very easy and everyone has been very informative, kind, efficient, professional and helpful. I would recommend this company to others. Bath Building Society successfully provided a mortgage. Reviewed on: 24th July 2026

The Bath BS said yes!

Mortgage case approved with Bath BS on a difficult property purchase for an affordable housing property which only had a PCC and not a full warranty. Clients had been turned down by several other lenders. Great support on the case from our BDM Kerrin White and the mortgage dept. Reviewed on: 20th July 2026

Reply from Bath Building Society Hi Tony, Thank you for taking the time out and leaving us some feedback. This is great to hear. We always try to find a way of assisting where we can and glad Kerrin provided you the necessary support. You know where we are if you need us again. Ben Hutchings, National Account Manager Response date: 21st July 2026

Great friendly service.

Great friendly service. Our mortgage adviser Tim Randall always got back to us promptly and kept us informed along the way. Reviewed on: 26th June 2026

Reply from Bath Building Society Thank you Iain, for taking the time to leave a review. It's great to hear that Tim kept you well informed and I will pass on your kind comments, if there is anything else we can help you with, please let us know. Ian Birch Senior Mortgage Advisor Response date: 29th June 2026

A very smooth transaction, the process was well expl...

A very smooth transaction, the process was well explained and communications throughout were excellent. Reviewed on: 25th June 2026

Reply from Bath Building Society Thank you for taking the time out and leaving us some feedback. This is great to hear and glad we could be of assistance. Ben Hutchings, National Account Manager Response date: 26th June 2026

Extremely helpful, understanding staff.

Extremely helpful, understanding staff. Assisted every step of the way with such thought and care. Reviewed on: 18th June 2026

Reply from Bath Building Society Hi Kate, thank for taking the time out out leaving us some feedback. This is great to hear and glad we could be of assistance. Ben Hutchings, National Account Manager Response date: 19th June 2026

Very friendly and responsive staff offering good pro...

Very friendly and responsive staff offering good products Reviewed on: 17th June 2026

Reply from Bath Building Society Hi James, thanks for taking the time out and leaving some feedback. This is great to hear. You know where we are if you need us again. Ben Hutchings, National Account Manager Response date: 18th June 2026

The staff were very helpful, knowledgeable, professi...

The staff were very helpful, knowledgeable, professional and efficient. I had assistance in successfully receiving a formal mortgage offer. Reviewed on: 6th June 2026

Reply from Bath Building Society Hi Vi, thank you for taking the time out and leaving us some feedback. I am glad we were able to assist you in obtaining a mortgage offer. I will pass on your comments on to the team that will be gratefully received. Ben Hutchings, National Account Manager Response date: 8th June 2026

The Personal Touch.

We have been a client of Bath BS for many years and have always been delighted with the service we receive. Having just completed a number of further advances as ever we are most grateful for the support and personal touch we received through this process. Would highly recommend. Reviewed on: 6th June 2026

Reply from Bath Building Society Hi Tim, thank you for taking the time out and leaving some feedback. This is great to hear and appreciate your comments. You know where we are if you need us again. Ben Hutchings, National Account Manager. Response date: 8th June 2026

Best rates from Bath Building Society

Bath gave me the best deal compared to other banks m, some who I have been with for years. Proves humans do better job in this case than computers Reviewed on: 23rd May 2026

Reply from Bath Building Society Thank you for your kind review, we pride ourselves in offering a human approach and I am pleased to hear that we were able to offer the best deal and its great to have you as a member of the society. Ian Birch Senior Mortgage Advisor Response date: 26th May 2026

Bath are supporting us for our house build project w...

Bath are supporting us for our house build project where other lenders have not. Great to see us getting a chance to build our dream home! Reviewed on: 22nd May 2026

Reply from Bath Building Society Thank you for your review, its great to hear that we have been able to help with achieving your dream and hope it all goes well. Ian Birch Senior Mortgage Advisor Response date: 26th May 2026

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