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David Orme

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Review of the Bath Building Society, Mortgages:

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Proactive Advice in Offering Mortgage Options

We were coming to the end of a 2-year fixed deal in January 27. We expected to have to contact the Society some time before that date to consider options. We weren't looking forward to that: re-mortgaging is never simple or easy. So a couple of weeks ago we were really surprised and happy that the Society was proactive in coming forward, on its own initiative, offering us some alternative products in good time. We had already been anticipating the January 27 cliff edge with the usual degree of trepidation (expecting once again to have to engage some mortgage agent go through the market testing-down selection-nauseous application process,) so to be able to head all that off at the pass and lock into a 5 year product is really good for us Reviewed on: 19th August 2026

Reply from Bath Building Society Hi David, thanks for taking the time out and leaving us some feedback. This is great to hear and glad we are able to offer the service expected. Ben Hutchings, National Account Manager Response date: 20th August 2026

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