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Tania

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Review of the Bath Building Society, Mortgages:

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A Smooth, Stress-Free Mortgage Experience

I’m extremely impressed with the service I received from Bath Building Society, and especially from my mortgage advisor, Tim. From the very start, Tim has been incredibly supportive, professional, and reassuring. He guided me through every stage of the process, answered all my questions clearly, and helped me complete the forms with confidence. What could have been a stressful experience felt smooth and straightforward thanks to Tim’s calm, positive attitude and attention to detail. He was always quick to respond and very good at explaining what was important—and what I didn’t need to worry about! That made a huge difference. I’m absolutely delighted that my mortgage offer was produced so quickly, in just five working days. The efficiency and personal service I received exceeded all expectations. I genuinely felt looked after throughout the entire process. Thank you to Tim and everyone at Bath Building Society for making this such a positive experience. Reviewed on: 12th December 2025

Reply from Bath Building Society Thank you Tania for your fantastic review. I am so pleased that Tim was able to offer such a great service and an offer was produced so quickly. I will pass on your kind comments. Ian Birch Senior Mortgage Advisor Response date: 15th December 2025

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