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Bath Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.86 (404 reviews)

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4.86

Based on 404 reviews, last reviewed 18th Jun 2026

58% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

88%

Latest highest rating:

5

Extremely helpful, understanding staff. Extremely helpful, understanding staff. Assisted every step of the way with such thought and care. Reviewed on: 18th June 2026

Latest lowest rating:

1

My mortgage process was delayed because essential qu... My mortgage process was delayed because essential questions were not asked promptly by Bath at the outset. This delay ended up costing me over £1000 d... Read more Reviewed on: 24th April 2025

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About this product

Bath Building Society have a range of mortgages for different borrowing needs.

Some of the specialist mortgages that Bath Building Society offer include student mortgages, rent a room mortgages and joint borrower, sole proprietor.

Bath Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Bath Building Society before, you can also leave a review and share your experience.

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Bath Building Society Mortgages reviews (404)

Really helpful from start to finish.

Really helpful from start to finish. Reviewed on: 24th April 2026

Reply from Bath Building Society Thank you for taking the time out and leaving some feedback. This is great to hear. You know where we are if you need us again. Ben Hutchings, National Account Manager Response date: 27th April 2026

Mortgage application

Tim has provided expert and professional guidance through the mortgage application process. He has been responsive and communicated effectively and clearly throughout. Reviewed on: 22nd April 2026

Reply from Bath Building Society Thank you for your review and the kind words you have given Tim. I will pass on your comments to him and I am pleased to hear that you received a great service. Ian Birch Senior Mortgage Advisor Response date: 23rd April 2026

Overall very good experience, good communication all...

Overall very good experience, good communication all around. Suitable mortgage deal for holiday let. Reviewed on: 17th April 2026

Reply from Bath Building Society Thank you for taking the time out and leaving us some feedback. This is great to hear. You know where we are if you need us again. Ben Hutchings, National Account Manager Response date: 20th April 2026

Nick Thornton is very helpful

Nick Thornton is very helpful in all the steps, in taking details from us, filling the application forms and also checking details of each and every items. And also initially explaining the risks and benefits of the products are really great. Reviewed on: 16th April 2026

Reply from Bath Building Society Thank you Shekhar for the review. It's great to hear that Nick has offered a helpful service. I will pass on your kind words which I am sure he will be very pleased with. Ian Birch Senior Mortgage Advisor Response date: 17th April 2026

Sharon Adams is fantastic

Spoke to Sharon a couple weeks back and she helped me with a DIP. Spoke to her about the FMA today and was given the same consistent service. The big 3, energy, efficiency and integrity remain as the top priorities within this Building Society and the service they provide. Thank you Bath, and especially thank you Sharon! Reviewed on: 2nd April 2026

Reply from Bath Building Society Hi Nathan, thank you for taking the time out and leaving us some feedback. This is great to hear and i will pass on your thanks to Sharon accordingly. I'm glad we could assist. Ben Hutchings, National Account Manager Response date: 7th April 2026

Our experience was excellent

Our experience was excellent throughout the entire process. Reviewed on: 31st March 2026

Reply from Bath Building Society Hi Mike, thanks for taking the time out and leaving some feedback. This is great to hear. We will catch you in due course. Ben Hutchings, National Account Manager Response date: 2nd April 2026

I would recommend Bath Building Society to anyone

from day one Tim Randall has been super professional and has led us through all the application with ease, always been available to discuss any queries quickly to smooth out the whole process. Reviewed on: 30th March 2026

Reply from Bath Building Society Thank you for taking the time to leave us such a great review. It's fantastic to hear that Tim has provided such a professional service and I will pass on your kind comments to him. Ian Birch Senior Mortgage Advisor Response date: 30th March 2026

Tim is very helpful and very quick at replying

Tim is very helpful and very quick at replying Reviewed on: 19th March 2026

Reply from Bath Building Society Thank you for taking the time to leave a review. It's great to hear that you have received a great service from Tim. I will forward your kind comments to him. Ian Birch Senior Mortgage Advisor Response date: 20th March 2026

Great service

Tom was fast, knowledgeable and very nice to talk to. Reviewed on: 16th March 2026

Reply from Bath Building Society Thank you for taking the time out and leaving us some feedback. This is great to hear and will pass on your comments to Tom. You know where we are if you need us again. Ben Hutchings, National Account Manager Response date: 17th March 2026

Mortgage for mature borrowers

Bath Building Society was able to consider a mortgage for mature borrowers and at a reasonable rate , and flexible conditions. Telephone responses to queries were dealt with efficiently and in a friendly manner . Reviewed on: 12th March 2026

Reply from Bath Building Society Many thanks for taking the time out and leaving some feedback. This is great to hear and glad we were able to assist. Ben Hutchings, National Account Manager Response date: 13th March 2026

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