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Virgin Money: Cash ISA reviews

Name: Cash ISA
Rating: 4.17 (263 reviews)

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4.00

Based on 263 reviews, last reviewed 13th Jun 2025

67% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

64%

16%

13%

Latest highest rating:

4

Good, but access via app would be appreciated I have have a Cash ISA with Virgin Money. The account was straightforward to open and I haven't had a problem since opening, however the ISA can only ... Read more Reviewed on: 13th June 2025

Latest lowest rating:

1

opened a virgin money ISA unable to transfer funds... opened a virgin money ISA unable to transfer funds from my virgin current A/C to ISA account despite spending about 3 hrs over 2 days on the phone ... Read more Reviewed on: 9th April 2025

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About this product

Virgin Money offer a range of Cash ISAs.

Products include fixed rate Cash ISAs or Easy Access and Defined Access if you want to pay in and withdraw money at any time and without incurring a charge. Virgin Money Cash ISAs can be opened online or in-store.

Virgin Money Cash ISA reviews help you find out what it’s like to be a customer. If you’ve used Virgin Money before, you can also leave a review and share your experience.

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Virgin Money Cash ISA reviews (263)

Best rate available

I recently opened an e-ISA with Virgin Money as it is the currently the best rate available for a 1yr fixed rate. Opening was an easy process, as well as the transferal of my existing ISA over. Reviewed on: 5th June 2023

Great product

Easy to set up, great interest and easy to access via the app. Reviewed on: 1st June 2023

Isa

I've just tried to transfer and join and went through whole application to then be told error Reviewed on: 3rd May 2023

Dreadful complain handling

They made mistakes transferring an ISA due to problems with their data and were unhelpful identifying and correcting the problem, costing me time and interest. Now over 8 months since I complained. It seems they made a decision behind closed doors three months ago but to date refuse to tell me what it was. Resorted to ombudsman in the end, but, customer service aside, cannot think this is an efficient way to run a company. I won't use them again as they don't seem to be able to run basic processes. Reviewed on: 18th April 2023

VIRGIN brilliant ISA Rates!

If you are an existing Virgin Bank customer (includes Clydesdale Bank) then there are some high paying short term cash ISAs available that are market leading and well worth a look. I have always found banking with them very straightforward & their staff are friendly and helpful too. Give them a try, you won't be disappointed! Reviewed on: 6th April 2023

Ok

Basic cash Ids fixed term safe money Reviewed on: 5th April 2023

Sum grate offers if you have a bank account with them

Ok bank rate and some good saving accounts . Reviewed on: 5th April 2023

2 Year Fixed ISA

Easy, secure and fantastic rates Reviewed on: 3rd April 2023

Phone answering problems

Waited on the phone then asked them to phone me back then when they did they cut me off straight away Reviewed on: 3rd April 2023

Great ISA provider

Simple to open and easy to access Reviewed on: 3rd April 2023

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