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Virgin Money: Cash ISA reviews

3.93
Based on 265 reviews, last reviewed 9th Sep 2025
No new 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
63%
See only 4 star reviews
16%
See only 3 star reviews
6%
See only 2 star reviews
2%
See only 1 star reviews
13%

Latest highest rating:

4

Good, but access via app would be appreciated I have have a Cash ISA with Virgin Money. The account was straightforward to open and I haven't had a problem since opening, however the ISA can only ... Read more Reviewed on: 13th June 2025
Carl Mountain's avatar
Carl Mountain

Latest lowest rating:

1

You cannot even get the reviews right . You cannot even get the reviews right . NO I AM NOT WRITING IT AGAIN. Reviewed on: 9th July 2025
mick chesman's avatar
mick chesman

About this product

Virgin Money offer a range of Cash ISAs.

Products include fixed rate Cash ISAs or Easy Access and Defined Access if you want to pay in and withdraw money at any time and without incurring a charge. Virgin Money Cash ISAs can be opened online or in-store.

Virgin Money Cash ISA reviews help you find out what it’s like to be a customer. If you’ve used Virgin Money before, you can also leave a review and share your experience.

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Virgin Money Cash ISA reviews (265)

Phone answering problems

1
Waited on the phone then asked them to phone me back then when they did they cut me off straight away Reviewed on: 3rd April 2023

Great ISA provider

5
Simple to open and easy to access Reviewed on: 3rd April 2023

Great Transfer Service

5
A lot of the ISA transfers are automated online, saving a lot of time and form filling. Reviewed on: 28th March 2023

Easy to open

5
Very easy to apply and open the ISA with related current account. Paying competitive interest Reviewed on: 27th March 2023

Awful, proof ids wont sort, no customer services

1
Id proofs wont sort, customer services wont answer phone, just ended up clising app fir isa and going elsrwhere, sirted in 5 mins Reviewed on: 21st March 2023

good range of rates according to your needs

4
They have an easy access ISA at a good rate and a fixed rate ISA at even better. Existing customers can get a bonus rate, and can transfer in to the fixed rate with ease. Although fixed term, one can make withdrawals if one needs access to ones money, only paying 60 days' interest penalty. This gives you the benefit of higher fixed term rates, but the flexibility to access your money if you need to. Reviewed on: 17th March 2023

good Cash ISA rate

4
App is OK and ISA rates are good Reviewed on: 16th March 2023

Decent Easy-Access Cash ISA only for members

5
One of the market-leading Cash ISAs offering interest of 3% up to £20,000 per annum. Reviewed on: 16th March 2023

Great rate

5
Fabulous interest rate and so easy to set up online Reviewed on: 16th March 2023

Ease of use

5
Very straightforward and easy to use Reviewed on: 16th March 2023

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