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Virgin Money: Cash ISA reviews

4.00
Based on 263 reviews, last reviewed 13th Jun 2025
67% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
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Latest highest rating:

4

Good, but access via app would be appreciated I have have a Cash ISA with Virgin Money. The account was straightforward to open and I haven't had a problem since opening, however the ISA can only ... Read more Reviewed on: 13th June 2025
Carl Mountain's avatar
Carl Mountain

Latest lowest rating:

1

opened a virgin money ISA unable to transfer funds... opened a virgin money ISA unable to transfer funds from my virgin current A/C to ISA account despite spending about 3 hrs over 2 days on the phone ... Read more Reviewed on: 9th April 2025
john lindley's avatar
john lindley

About this product

Virgin Money offer a range of Cash ISAs.

Products include fixed rate Cash ISAs or Easy Access and Defined Access if you want to pay in and withdraw money at any time and without incurring a charge. Virgin Money Cash ISAs can be opened online or in-store.

Virgin Money Cash ISA reviews help you find out what it’s like to be a customer. If you’ve used Virgin Money before, you can also leave a review and share your experience.

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Virgin Money Cash ISA reviews (263)

Much Improved from Virgin

4
I opened a 1 Year Virgin Fixed Rate E-ISA Issue 109 online with Virgin Money. The account was very competitive and suited my needs exactly. The online application process was swift and easy to do. The account was set up straight away and with minimum fuss. I had reason shortly afterwards to ask a question of their support team, the call was answered quickly and the enquiry dealt with quickly and professionally. I have had problems in the past with other parts of the Virgin business and I had some early reservations about dealing with them again but I have to say, Virgin Money got it spot on and have greatly redeemed themselves. Please keep it up! Reviewed on: 13th August 2015

Easy, simple to use and fee free.

5
Great cash ISA with no hidden fees and a competitive rate. Online access to my account from where I can transfer money with ease. Reviewed on: 13th August 2015

Not great

3
I switched my ISA to Virgin money in March, so far i've been disappointed with the limited services, most notably the lack of a mobile banking app and also the requirement to phone them when i needed a password reset, rather than just doing it online. Furthermore, the ISA is restrictive, not allowing me to make additional deposits during the term. Overall, a bit disappointing, will be transferring at the end of the fixed period to a more technologically progressive bank. Reviewed on: 9th August 2015

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