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Virgin Money: Cash ISA reviews

Name: Cash ISA
Rating: 4.15 (265 reviews)

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3.93

Based on 265 reviews, last reviewed 9th Sep 2025

No new 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

63%

16%

13%

Latest highest rating:

4

Good, but access via app would be appreciated I have have a Cash ISA with Virgin Money. The account was straightforward to open and I haven't had a problem since opening, however the ISA can only ... Read more Reviewed on: 13th June 2025

Latest lowest rating:

1

You cannot even get the reviews right . You cannot even get the reviews right . NO I AM NOT WRITING IT AGAIN. Reviewed on: 9th July 2025

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About this product

Virgin Money offer a range of Cash ISAs.

Products include fixed rate Cash ISAs or Easy Access and Defined Access if you want to pay in and withdraw money at any time and without incurring a charge. Virgin Money Cash ISAs can be opened online or in-store.

Virgin Money Cash ISA reviews help you find out what it’s like to be a customer. If you’ve used Virgin Money before, you can also leave a review and share your experience.

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Virgin Money Cash ISA reviews (265)

Simple, straightforward cash ISA

I have held a cash ISA with Virgin Money for a couple of years now and I like the fact that it is such a simple and fuss free account to use. I chose a cashbook account as I like the fact that I have to physically go into the branch to take money out of my account but they also have an account which can be managed online. The process of opening the account was simple and straightforward. Interest rates on the account are variable but they offer a competitive rate compared to the other banks and building societies that I have looked at. The interest on the account is paid yearly and as the account is an easy access account there are no penalties for making withdrawals so your money isn't tied up and still available to you if you should need it. Reviewed on: 26th August 2015

Easy to open online

I opened this is a online to put some savings into, the full amount for the tax year. It took around 10 minutes to complete the online application. The money is now in there and it is safe and I don't need to think about it until their interest rate changes when I shall move it to somewhere else to keep earning the maximum interest possible. I have not had to use their customer service but their website is excellently laid out and easy to use. Reviewed on: 25th August 2015

Much Improved from Virgin

I opened a 1 Year Virgin Fixed Rate E-ISA Issue 109 online with Virgin Money. The account was very competitive and suited my needs exactly. The online application process was swift and easy to do. The account was set up straight away and with minimum fuss. I had reason shortly afterwards to ask a question of their support team, the call was answered quickly and the enquiry dealt with quickly and professionally. I have had problems in the past with other parts of the Virgin business and I had some early reservations about dealing with them again but I have to say, Virgin Money got it spot on and have greatly redeemed themselves. Please keep it up! Reviewed on: 13th August 2015

Easy, simple to use and fee free.

Great cash ISA with no hidden fees and a competitive rate. Online access to my account from where I can transfer money with ease. Reviewed on: 13th August 2015

Not great

I switched my ISA to Virgin money in March, so far i've been disappointed with the limited services, most notably the lack of a mobile banking app and also the requirement to phone them when i needed a password reset, rather than just doing it online. Furthermore, the ISA is restrictive, not allowing me to make additional deposits during the term. Overall, a bit disappointing, will be transferring at the end of the fixed period to a more technologically progressive bank. Reviewed on: 9th August 2015

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