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Virgin Money: Cash ISA reviews

Name: Cash ISA
Rating: 3.96 (269 reviews)

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3.96

Based on 269 reviews, last reviewed 29th Sep 2026

100% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

64%

16%

13%

Latest highest rating:

5

Cash isa I made an account and then downloaded the app. Not checking for nearly a year the app didn’t work. Called virgin and they were amazing with helping me... Read more Reviewed on: 11th June 2026

Latest lowest rating:

1

Virgin's impossible website I'm trying to open an ISA online but Virgin's website is sending me in circles. Tried to get help but it says help buying an ISA has been discontinued... Read more Reviewed on: 29th September 2026

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About this product

Virgin Money offer a range of Cash ISAs.

Products include fixed rate Cash ISAs or Easy Access and Defined Access if you want to pay in and withdraw money at any time and without incurring a charge. Virgin Money Cash ISAs can be opened online or in-store.

Virgin Money Cash ISA reviews help you find out what it’s like to be a customer. If you’ve used Virgin Money before, you can also leave a review and share your experience.

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Virgin Money Cash ISA reviews (269)

Great rates in the current market

Great rates in the current market with an easy to use website and great customer service. Reviewed on: 16th November 2017

ISA

I took out an ISA with Virgin Money and it was so easy to do online. They keep me up dated on any changes that could affect my ISA as well as letting me know better rates I could get from other products. Brilliant service! Reviewed on: 16th November 2017

Happy experience

It’s always been a pleasure to visit the Swindon Branch, as the staff have always been exceptional with the advice they have given me over the years. I am now 82 and I still enjoy going in to see them for advice. Reviewed on: 16th November 2017

Customer friendly,customer fair.

My wife and I have always found virgin money give us the best deals possible with very friendly service and helpful staff with nice clean,comfortable surroundings. Reviewed on: 16th November 2017

WE have been a client of Virgin Money for some years also some my close family are clients

On line service is very efficient Reviewed on: 16th November 2017

Good interest rates for last 2 years

Pleased I took out a fixed rate isa over the last two years Reviewed on: 16th November 2017

Quick and simple

An easy to set up saving scheme that takes a regular contribution. Virgin money are hassle free unlike some providers. You aren't bombarded with junk email but do receive updates and competitions from time to time. A good company to be with. Reviewed on: 16th November 2017

Easy Transfer

After checking on line which well known bank offered the best ISA rate with transfer in option, I was pleased to see that Virgin Money topped the list. The on line application was , as expected very straightforward and going with Virgin Money left me with no nagging worries if I had have gone with a lesser known provider. Reviewed on: 16th November 2017

Not just a bank customer orientated first

Virgin give their customers a fantastic service. They give them free tickets for events and customers send in photos from them which are kept on show in branch. I personally was offered tickets to gymnastics which i passed on to my nephew his smile in the photos was heart melting. Customer always put first - lounge for chat free Beveridges Relaxed professional service always. Other banks should learn from VIRGIN Reviewed on: 16th November 2017

Exactly what I would of hoped for

My Virgin money expeeience with my e-cash ISA has been great. Very useful staff that I was able to contact when in doubt Reviewed on: 16th November 2017

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