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Virgin Money: Cash ISA reviews

Name: Cash ISA
Rating: 4.17 (263 reviews)

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4.00

Based on 263 reviews, last reviewed 13th Jun 2025

67% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

64%

16%

13%

Latest highest rating:

4

Good, but access via app would be appreciated I have have a Cash ISA with Virgin Money. The account was straightforward to open and I haven't had a problem since opening, however the ISA can only ... Read more Reviewed on: 13th June 2025

Latest lowest rating:

1

opened a virgin money ISA unable to transfer funds... opened a virgin money ISA unable to transfer funds from my virgin current A/C to ISA account despite spending about 3 hrs over 2 days on the phone ... Read more Reviewed on: 9th April 2025

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About this product

Virgin Money offer a range of Cash ISAs.

Products include fixed rate Cash ISAs or Easy Access and Defined Access if you want to pay in and withdraw money at any time and without incurring a charge. Virgin Money Cash ISAs can be opened online or in-store.

Virgin Money Cash ISA reviews help you find out what it’s like to be a customer. If you’ve used Virgin Money before, you can also leave a review and share your experience.

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Virgin Money Cash ISA reviews (263)

Excellent Customer Service

Customer Service hear is as good as Virgin Airline. I was welcomed at the door and the person dealing with my inquiry was very efficient and resolved my issue immediately. Reviewed on: 16th November 2017

excellent

excellent service from the staff. Very friendly and great products Reviewed on: 16th November 2017

Excellent service

Friendly and efficient service with highest interest rate at this time. Reviewed on: 16th November 2017

Easy, straightforward and honest!

No problems opening and operating a cash ISA. Great service and excellent customer care. First class banking ! Reviewed on: 16th November 2017

Great rates in the current market

Great rates in the current market with an easy to use website and great customer service. Reviewed on: 16th November 2017

ISA

I took out an ISA with Virgin Money and it was so easy to do online. They keep me up dated on any changes that could affect my ISA as well as letting me know better rates I could get from other products. Brilliant service! Reviewed on: 16th November 2017

Happy experience

It’s always been a pleasure to visit the Swindon Branch, as the staff have always been exceptional with the advice they have given me over the years. I am now 82 and I still enjoy going in to see them for advice. Reviewed on: 16th November 2017

Customer friendly,customer fair.

My wife and I have always found virgin money give us the best deals possible with very friendly service and helpful staff with nice clean,comfortable surroundings. Reviewed on: 16th November 2017

WE have been a client of Virgin Money for some years also some my close family are clients

On line service is very efficient Reviewed on: 16th November 2017

Good interest rates for last 2 years

Pleased I took out a fixed rate isa over the last two years Reviewed on: 16th November 2017

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