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Virgin Money: Cash ISA reviews

Name: Cash ISA
Rating: 3.96 (269 reviews)

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3.96

Based on 269 reviews, last reviewed 29th Sep 2026

100% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

64%

16%

13%

Latest highest rating:

5

Cash isa I made an account and then downloaded the app. Not checking for nearly a year the app didn’t work. Called virgin and they were amazing with helping me... Read more Reviewed on: 11th June 2026

Latest lowest rating:

1

Virgin's impossible website I'm trying to open an ISA online but Virgin's website is sending me in circles. Tried to get help but it says help buying an ISA has been discontinued... Read more Reviewed on: 29th September 2026

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About this product

Virgin Money offer a range of Cash ISAs.

Products include fixed rate Cash ISAs or Easy Access and Defined Access if you want to pay in and withdraw money at any time and without incurring a charge. Virgin Money Cash ISAs can be opened online or in-store.

Virgin Money Cash ISA reviews help you find out what it’s like to be a customer. If you’ve used Virgin Money before, you can also leave a review and share your experience.

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Virgin Money Cash ISA reviews (269)

Customer satisfaction

I found the service I received prompt and informative and the rate of interest excellent! Reviewed on: 17th November 2017

good interest

like the fact that can close with a penalty if interest rates rise sharply Reviewed on: 17th November 2017

Great customer service

Virgin Money's website is both informative and easy to use and understand. whenever I have had to call to discuss anything the people I have spoken to have always been very helpful, polite and friendly, with no waiting to get to speak to someone. Reviewed on: 17th November 2017

Ease , politeness and expertise

The staff made both my wife and I feel at ease, were very polite and curtious and the information despatched about our isas was factual and correct. Reviewed on: 17th November 2017

Friendly

Virgin communications are always easy to read. They are written in a friendly manner that is always easy to understand. Reviewed on: 16th November 2017

Best Cash ISA Provider

Good interest rate and online banking service. Reviewed on: 16th November 2017

Excellent Customer Service

Customer Service hear is as good as Virgin Airline. I was welcomed at the door and the person dealing with my inquiry was very efficient and resolved my issue immediately. Reviewed on: 16th November 2017

excellent

excellent service from the staff. Very friendly and great products Reviewed on: 16th November 2017

Excellent service

Friendly and efficient service with highest interest rate at this time. Reviewed on: 16th November 2017

Easy, straightforward and honest!

No problems opening and operating a cash ISA. Great service and excellent customer care. First class banking ! Reviewed on: 16th November 2017

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