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jack1986

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All reviews (13)

Review of the Virgin Money, Travel Insurance:

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Easy and affordable

Purchased an annual worldwide travel policy through virgin, the cover was easy to obtain, affordable and the documentation, easily accessible. Phoned virgin to clarify a winter sports condition and they answered the phone quickly and clarified the clause, great customer service. Reviewed on: 4th July 2017

Reply from Virgin Money Great to hear you're happy with your Travel Insurance policy Jack! If you need to reach the team, you can call from abroad 24/7 on +44 207 748 8908. Have a fab holiday! Thanks, Jane Response date: 6th July 2017

Review of the HSBC, Investments:

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Reasonable fees, poor user interface

HSBCs investment platform is very basic, limited functionality and portfolio view options, although it is easy to use. Also, they do not charge holding fees like other providers such as HL, although they do charge a quarterly admin fee. Also, the lack of a mobile app to manage investment seems a bit behind the times, pretty disappointing considering the size and scale of HSBCs operation. Reviewed on: 4th July 2017

Review of the RBS, Instant Saver:

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Low rates and poor customer service

The rates on offer at RBS are poor, certainly not competitive. Also, i've been affected by service outages at least twice over the past few years, which has been frustrating. Although, i do like the online banking interface and their mobile app. Reviewed on: 4th July 2017

Review of the TSB, Classic Plus Account:

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One of the better accounts

The account is good, it allows me to accrue a decent rate of interest on current account financing up to 2k and I typically earn the full £5 cash back on my monthly contactless/Apple Pay transactions; I think this return is considerably better than what other current account providers offer. However, my issue with TSB is telephone customer service, I never feel confident that the agent I'm speaking with really knows the detail of certain aspects of the account, including paym transacting, interest accrual and regular saver account services too. The app could be more flexible in terms of adding new payees and viewing better transaction summaries etc, these options are only available online. Overall though, this account offers decent returns and I'm unlikely to move to another provider on this basis. Reviewed on: 24th December 2016

Review of the Barclaycard, Business Cashback Credit Card:

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Ticks all the boxes

The cash back card has been indispensable; having a single account that allows me to use two different card types is the ideal way of maximising my cash back opportunities. Unlike freedom rewards I like that I get cash rather than the more restrictive voucher option. It's good to know that I'm always getting 0.5-1% cash back on all purchases. Also, unlike Amex provided cards, with Barclaycard the cash back can be easily applied to your statement balance each month instead of each anniversary as is the case with American Express accounts. Excellent all rounder Reviewed on: 24th December 2016

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