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Paragon Bank reviews

Paragon Bank Logo
Rated Average • 3.31/5

Paragon Bank reviews

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Unverified business
  • FCA approved and regulated
    FCA approved and regulated
  • Manage your account or policy via an app or website
    Manage your account or policy via an app or website
  • On-line application and approval process
    On-line application and approval process
  • Provides paperless statements and documents
    Provides paperless statements and documents

Review summary

People rate this company as Average based on 88 product reviews

Average score of 3.31/5
5 star
40%
4 star
17%
3 star
1%
2 star
2%
1 star
40%
Reviews for Paragon Bank have trended negatively over the past 90 days

Latest positive rating

5/5

ABSOLUTELY FANTASTIC COMPANY WITH FANTASTIC TEAM TO...

ABSOLUTELY FANTASTIC COMPANY WITH FANTASTIC TEAM TO MATCH WHEN THEY SAY THEY ARE GOING TO MAKE SOMETHING HAPPEN THEY SURE DO 100% AND SUCH LOVELY... ABSOLUTELY FANTASTIC COMPANY WITH FANTASTIC TEAM TO MATCH WHEN THEY SAY THEY ARE GOING TO MAKE SOMETHING HAPPEN THEY SURE DO 100% AND SUCH LOVELY PEOPLE TO WORK WITH THEY HELPED ME WHEN OTHERS HAD FAILED HONESTLY CANNOT RECOMMEND THEM ENOUGH Read more Read less

{"display":"Keith","full_name":"Keith","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar

Latest negative rating

1/5

Appalling company / loan sharks

A truly awful company. They have charged an overinflated interest payment on my car finance, take ages to respond to my queries and when I... A truly awful company. They have charged an overinflated interest payment on my car finance, take ages to respond to my queries and when I asked to voluntarily terminate they mentioned wear and tear charges on what was a 4 year old car when I took out the original lease, why anybody would be expected to pay for wear and tear on what is a 3 year old car is beyond me. Avoid these sharks they are akin to wonga loans and we know what happened to them.. Read more Read less

{"display":"Jamie P","full_name":"Jamie P","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1071898.png"}}'s avatar
Motor Finance
Jamie P 26th October 2024
See more reviews for Paragon Bank products

About Paragon Bank

Paragon Bank is a specialist lender and savings bank offering a range of products and services in the UK.

Paragon’s roots go back to 1985 when it began by developing specialist lending products to serve specific customer segments. In 2014, Paragon Bank expanded further branching out into new financial services.

Paragon Bank offers a range of savings accounts and buy-to-let mortgages.

Paragon Bank at a glance

Contact details

Main address
Head office, Paragon, 51 Homer Road, Solihull, West Midlands, B91 3QJ
Social media

Reviews for Paragon Bank

Showing 11 of 88 company reviews

ABSOLUTELY FANTASTIC COMPANY WITH FANTASTIC TEAM TO...

Buy-To-Let Mortgage • 2nd April 2025

ABSOLUTELY FANTASTIC COMPANY WITH FANTASTIC TEAM TO MATCH WHEN THEY SAY THEY ARE GOING TO MAKE SOMETHING HAPPEN THEY SURE DO 100% AND SUCH LOVELY... ABSOLUTELY FANTASTIC COMPANY WITH FANTASTIC TEAM TO MATCH WHEN THEY SAY THEY ARE GOING TO MAKE SOMETHING HAPPEN THEY SURE DO 100% AND SUCH LOVELY PEOPLE TO WORK WITH THEY HELPED ME WHEN OTHERS HAD FAILED HONESTLY CANNOT RECOMMEND THEM ENOUGH Read more Read less

{"display":"Keith","full_name":"Keith","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews

Arranged via Raisin it is very easy to setup

Fixed Rate Savings Account • 2nd April 2025

Arranged via Raisin it is very easy to setup and managed

{"display":"Tony P","full_name":"Tony P","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews
  • 5/5

    Competitive cash ISA products offering a good range...

    Competitive cash ISA products offering a good range of terms.

    {"display":"Chris S","full_name":"Chris S","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    Clear and straightforward banking

    Clear and straightforward banking with consistently high interest rates. Switching was easy with good communication throughout. They also offered a special rate on renewal after... Clear and straightforward banking with consistently high interest rates. Switching was easy with good communication throughout. They also offered a special rate on renewal after the first year matured. Overall, I would highly recommend them. Read more Read less

    {"display":"LS","full_name":"LS","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Fixed Rate Cash ISA
    LS 1st March 2025
  • 1/5

    Appalling company / loan sharks

    A truly awful company. They have charged an overinflated interest payment on my car finance, take ages to respond to my queries and when I... A truly awful company. They have charged an overinflated interest payment on my car finance, take ages to respond to my queries and when I asked to voluntarily terminate they mentioned wear and tear charges on what was a 4 year old car when I took out the original lease, why anybody would be expected to pay for wear and tear on what is a 3 year old car is beyond me. Avoid these sharks they are akin to wonga loans and we know what happened to them.. Read more Read less

    {"display":"Jamie P","full_name":"Jamie P","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1071898.png"}}'s avatar
    Motor Finance
    Jamie P 26th October 2024
  • 4/5

    Easy to navigate, site, regular updates, good rates.

    Easy to navigate site, regular updates, good rates.

    {"display":"Martyn","full_name":"Martyn","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Fixed Rate Cash ISA
    Martyn 12th October 2024
  • 1/5

    Buyer Beware

    Paragon offers a product fee to be added to the mortgage most kindly but then prevents you from making overpayments effectively making interest on their... Paragon offers a product fee to be added to the mortgage most kindly but then prevents you from making overpayments effectively making interest on their fee, how this isn't like the loan PPI of old I do not know. Also buyer beware they use their own Paragon employed surveyor so you are more than likely looking at a down valuation for their benefit. Read more Read less

    {"display":"Mr Blogs","full_name":"Mr Blogs","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Buy-To-Let Mortgage
    Mr Blogs 20th September 2024
  • 5/5

    Great rate and helpful call center staff.

    Great rate and helpful call center staff. Easy process too

    {"display":"Katie Wilson","full_name":"Katie Wilson","avatar":{"url":"\/assets\/uploads\/avatars\/users\/591662.png"}}'s avatar
  • 5/5

    Straightforward and fair.

    Use Paragon for a fixed term and easy access savings account. Have closed and opened accounts and these have to be the quickest and easiest... Use Paragon for a fixed term and easy access savings account. Have closed and opened accounts and these have to be the quickest and easiest of any company I have use. Deceptively too easy to use. Read more Read less

    {"display":"Edward Benneyworth","full_name":"Edward Benneyworth","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    Clear straight forward application and good competit...

    Clear straight forward application and good competitive interest rates and good communications

    {"display":"David","full_name":"David","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Defined Access ISA
    David 23rd August 2024
  • 4/5

    A good BTL lender.

    A good lender. Competitive and clear.

    {"display":"Kennth Yau","full_name":"Kennth Yau","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar

    Products from Paragon Bank
    Showing products offered by Paragon Bank

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