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MBNA: Virgin Atlantic Credit Cards reviews

Name: Virgin Atlantic Credit Cards
Rating: 4 (13 reviews)

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3.88

Based on 13 reviews, last reviewed 8th Oct 2024

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

46%

23%

2 star

Latest highest rating:

4

Reliable Long-term experience all good, thanks. Reviewed on: 6th November 2019

Latest lowest rating:

1

Worst decision money wise in a long time As a velocity member I received regular offers for Virgin Money Velocity Credit Cards & figured, well I am halfway to an overseas flight due to points... Read more Reviewed on: 5th February 2018

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Looking for Virgin Atlantic credit card reviews? Read on to see what our community at Smart Money People is saying about these credit cards, or if you've already got a Virgin Money Virgin Atlantic credit card, leave a review of your own and let others know how you rate it!

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MBNA Virgin Atlantic Credit Cards reviews (13)

Increased the premium

I'm really reviewing their home insurance but not on yr list. They increased the.premium this year by a £100 and I didn't even make a claim Reviewed on: 8th October 2024

OK

Not too bad for a credit card company. Reviewed on: 2nd March 2022

Reliable

Long-term experience all good, thanks. Reviewed on: 6th November 2019

Handy way to keep air miles active

MBNA issued an AMEX card with a healthy credit limit. As I have always paid the full amount by direct debit I can not comment on how they handle late payments etc. I get the odd security check when buying high value items but I have never had a purchase declined once the questions are answered correctly. It is a shame the have recently pulled out of the Virgin Atlantic air miles scheme. Reviewed on: 7th June 2018

Worst decision money wise in a long time

As a velocity member I received regular offers for Virgin Money Velocity Credit Cards & figured, well I am halfway to an overseas flight due to points earned through work travel - why not use the V Money card for regular expenses & pay it down each month. I hadn't factored in $70 per month card assure, the regular card-holding fee, the difficulty accessing my online account or the non-response to calls, callback requests and e-mails reporting fraudulent activity - the key reason for paying card assure max fees was to protect against exactly that scenario. In the end my velocity points equated to about $90 from $9000 racked up and mostly paid down over a year. Never again will I be fooled by the false promise of points towards flights in exchange for the highest credit interest rate in Australia and the most abysmal customer 'service' I have ever had the misfortune of encountering. Still waiting for my annual flight credit of a measly $129 too. Oh, and if you can send hard copies of closing balance now overdue, why did you not do so before it was overdue. Do not risk credit with these usurpers. Reviewed on: 5th February 2018

everyday spending provides the luxury of upper class

Just using the card for everyday spending has revolutionised our views on flying. no longer a stressful cattle experience. Reviewed on: 29th June 2017

Best financial service I've ever received

Virgin Keep me well informed of my card statements and interest rate changes if there are any. The best thing about virgin is that they send through really great deals but not so much that it can be considered as spam. All virgins deals have the customer in mind. Reviewed on: 6th February 2017

Great perks

I use the Virgin Money credit card and collect lots of air miles. Have done a few of free (except airport taxes) flights which is a fantastic holiday perk Reviewed on: 7th December 2016

Virgin Atlantic Credit Card

When I had lost my card, they dealt with it very quickly and I had my card back in no time. I would recommend their credit card, as they have great customer service and easy to use online banking system and you can also collect miles quickly, if you have big purchases to make. Reviewed on: 5th September 2016

Great company

Great customer service and easy to use website Reviewed on: 21st June 2016

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