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MBNA reviews

MBNA Logo
Rated Average • 3.03/5

MBNA reviews

Unverified business
Last reviewed within 21 days

Review summary

People rate this company as Average based on 215 product reviews

Average score of 3.03/5
5 star
47%
4 star
13%
3 star
7%
2 star
3%
1 star
30%
Reviews for MBNA have trended positively over the past 90 days

Latest positive rating

5/5

Straight forward company.

Straight forward company. App works well. reasonable offer rates.

{"display":"David H","full_name":"David H","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Credit Card
David H 1st November 2024

Latest negative rating

1/5

Scammers

Scam. Unbelievable such a dishonest company is allowed to exist in the UK.

{"display":"Joerg Bauerle","full_name":"Joerg Bauerle","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Credit Card
Joerg Bauerle 2nd October 2024
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About MBNA

MBNA are all about credit card stuff. They've been issuing credit cards to millions of customers from their base in Chester for over 25 years and the're now one of the top providers in the UK.

Have you used one of many services MBNA has to offer? Our MBNA reviews can help you decide if they're the right choice for you.

Smart Money People is the place for MBNA reviews. Read and write reviews to help increase trust and transparency in Financial Services.

MBNA at a glance

Reviews for MBNA

Showing 11 of 215 company reviews • Last reviewed within 21 days

Straight forward company.

Credit Card • 1st November 2024

Straight forward company. App works well. reasonable offer rates.

{"display":"David H","full_name":"David H","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews

Increased the premium

Virgin Atlantic Credit Cards • 8th October 2024

I'm really reviewing their home insurance but not on yr list. They increased the.premium this year by a £100 and I didn't even make a claim

{"display":"Deborah C","full_name":"Deborah C","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Average • 3/5
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  • 1/5

    Scammers

    Scam. Unbelievable such a dishonest company is allowed to exist in the UK.

    {"display":"Joerg Bauerle","full_name":"Joerg Bauerle","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Credit Card
    Joerg Bauerle 2nd October 2024
  • 1/5

    Scammers!Scammers!!! AVOID!!!!!

    Scammers!!! AVOID!!!!! I am extremely disappointed with the misleading tactics of this company. I signed up for their credit card, which was advertised as offering... Scammers!!! AVOID!!!!! I am extremely disappointed with the misleading tactics of this company. I signed up for their credit card, which was advertised as offering 0% interest on purchases for 21 months. However, after just 60 days, I started being charged interest on my purchases. When I contacted customer service for clarification, they informed me that the 0% interest rate only applied to purchases made within the first 60 days. Any purchases made after that would be subject to interest, which was never clearly communicated to me. This is deceptive and feels like a bait-and-switch tactic. They are not transparent about their terms, and it’s very easy to get caught out by these hidden conditions. I would strongly advise avoiding this company and their credit products at all costs. Very disappointing experience! Read more Read less

    {"display":"Alameen Mak","full_name":"Alameen Mak","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1060782.png"}}'s avatar
    Credit Card
    Alameen Mak 23rd September 2024
  • 1/5

    Terrible customer service.

    Terrible customer service. I tried to dispute an unauthorized charge but they sided with the seller even after the product and service are taken back... Terrible customer service. I tried to dispute an unauthorized charge but they sided with the seller even after the product and service are taken back and seller promised a credit (have a proof) but never sent it. I showed it to MBNA but they couldn't care less. Read more Read less

    {"display":"WIS","full_name":"WIS","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Credit Card
    WIS 11th September 2024
  • 1/5

    Avoid at all costs

    advertise 18 months interest free credit card but small print says that is only on purchases made in first 60 days. Have been hit with huge interest. These guys are criminal.

    {"display":"Tom A","full_name":"Tom A","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1057826.png"}}'s avatar
    Credit Card
    Tom A 10th September 2024
  • 4/5

    Efficient .

    Efficient .good service to senior clients

    {"display":"Jean Sage","full_name":"Jean Sage","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Credit Card
    Jean Sage 4th September 2024
  • 5/5

    Been with MBNA now for some time and have had no iss...

    Been with MBNA now for some time and have had no issues with them. They provide a good service, have a good website and app.... Been with MBNA now for some time and have had no issues with them. They provide a good service, have a good website and app. Card can be used everywhere I visit, in store and online. Read more Read less

    {"display":"Kelvin manson","full_name":"Kelvin manson","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Credit Card
    Kelvin manson 26th August 2024
  • 5/5

    Great introductory offers

    Great introductory offers let down by a less than obvious activation process.

    {"display":"fra","full_name":"fra","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Credit Card
    fra 23rd August 2024
  • 1/5

    Got an offer of 15 months 0% on purchases after 2 mo...

    Got an offer of 15 months 0% on purchases after 2 months they charged me interest I spoke to there customer services but they didn't... Got an offer of 15 months 0% on purchases after 2 months they charged me interest I spoke to there customer services but they didn't care so paid off my card and cancelled it will never get anything from them again total scam of a company Read more Read less

    {"display":"Becky Marriott","full_name":"Becky Marriott","avatar":{"url":"\/assets\/uploads\/avatars\/users\/468953.png"}}'s avatar
  • 5/5

    Very simple and straightforward.

    Very simple and straightforward. Had no issues with my credit card and it was a pleasant experience.

    {"display":"Sam S","full_name":"Sam S","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    5 Credit Card
    Sam S 15th June 2024

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