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Jaja Finance : Credit card reviews

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1.37
Based on 143 reviews, last reviewed 20th Feb 2026
No new 5 star reviews
in the past 90 days
100% increase in 1 star reviews
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2%
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1%
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90%

Latest highest rating:

5

New on the scene , easy to use app, decent credit li... New on the scene , easy to use app, decent credit limit , customer service could improve slightly Reviewed on: 15th April 2025
Kashif h's avatar
Kashif h

Latest lowest rating:

1

I forgot my special code in March 2015. I forgot my special code in March 2015. They blocked my card and access to app. I provided the relevant signed copies for proof of identity & they sen... Read more Reviewed on: 20th February 2026
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Ms F
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About this product

You can apply for a Jaja Vanta credit card in three steps online.

Manage your Jaja Vanta credit card account on the go using the app and keep track of how you're spending. Keep your account safe with security features like freezing your card.

Jaja Vanta credit card reviews help you find out what it’s really like to be a customer. If you’ve used Jaja before, you can also leave a review and share your experience.

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Jaja Finance Credit card reviews (143)

I forgot my special code in March 2015.

1
I forgot my special code in March 2015. They blocked my card and access to app. I provided the relevant signed copies for proof of identity & they sent me a "thanks for your documents " letter in Aug 25. I tried writing, calling etc but they treated me like a criminal. I had to put in an FSA Ombudsman complaint which took months. In Feb 2026, they've written to me telling me there's been fraudulent activity on my card, which I have had access to for almost a year now. They've asked me to contact them via the app but I'm still blocked so can't. Again, I've tried calling but am on hold for several hours at a time. This is a company set up by two Norwegian guys who've bought up UK Post Office credit cards and Bank of Ireland. They're so bad it's illegal, shameful and immoral. Anxiety inducing to say the least. Reviewed on: 20th February 2026
Ms F's avatar
Ms F

Jaja card services

3
It was very professional very helpful polite and very professional had a lot of messages since and straight through to customer services from start Reviewed on: 15th November 2025
Mark h's avatar
Mark h

Bad experience with Jaja finance credit card

1
This company had blocked my credit card and have not explained to me why they have done this. Its been 4 days that i have not been able to use the card. In 2025 this is too long to be without a functioning bank card . Reviewed on: 2nd September 2025
Darknight 's avatar
Darknight

Such a bad experience first they was showing me no i...

1
Such a bad experience first they was showing me no intrest for 6 months but right after first month they start charging me intrest and then telling me that at the contract time there was no discount no offer to you but I’m 100% sure when I apply it it was an offer for me at that time the biggest scam and high intrest Reviewed on: 8th July 2025
Usama Sher's avatar
Usama Sher

New on the scene , easy to use app, decent credit li...

5
New on the scene , easy to use app, decent credit limit , customer service could improve slightly Reviewed on: 15th April 2025
Kashif h's avatar
Kashif h

My card was used fraudulently in November 2024 and I...

1
My card was used fraudulently in November 2024 and I am being treated like a criminal, they have blocked my App access and because I didn't know my security word had to get a cheaply photocopied piece of paper with poor use of the English language filled in with a copy of my Passport signed by my Dentist agreeing it is me... I mean...Please it's the 21st century! Since this happened I might add they accepted a £1350 balance transfer to clear my card! Terrible company and shouldn't be allowed to trade...Avoid at all costs Reviewed on: 3rd April 2025
Dazzerdazn's avatar
Dazzerdazn

A pathetic excuse for a travel credit card

1
A pathetic excuse for a travel credit card, customer service is only available during GMT hours and any replacement cards can only be sent to a UK address, useless if you’re abroad and the card is broken or lost. My case: they locked the card due to fraud and said it was due to VISA. Told to find a VISA atm to unlock, wasted time doing that. Nothing. Stick with reputable bank not these idiots. Reviewed on: 7th January 2025
Adam K's avatar
Adam K

Rubbish customer service who just hang up on you for...

1
Rubbish customer service who just hang up on you for no reason. Very uneducated person dealing with customer service . He lazy goose who does not even wanna try and speak he just hangs up so he can show records he attended calls . People like that should be fired. They pure dirty finance . Say they give you a card and then says it under review Reviewed on: 6th January 2025
God bless you 's avatar
God bless you

Very bad experience,my credit card is being closed b...

1
Very bad experience,my credit card is being closed before l even use it. I called them and they said my account is under investigation. Reviewed on: 7th October 2024
SC's avatar
SC

Jaja credit card is an excellent choice for those lo...

5
Jaja credit card is an excellent choice for those looking for a straightforward, no-nonsense credit card with a strong digital platform. Its ease of use, transparency, and competitive rates make it an attractive option, especially for tech-savvy consumers and frequent travelers. However, if you are seeking extensive rewards and perks, you might want to consider other options. Overall, Jaja represents a modern approach to credit cards, prioritizing simplicity and user experience. Reviewed on: 3rd June 2024
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J H

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