Smart Money People Logo
Share this page
Link copied

Jaja Finance : Credit card reviews

View other Jaja Finance products
1.38
Based on 141 reviews, last reviewed 2nd Sep 2025
100% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
6%
See only 4 star reviews
2%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
90%

Latest highest rating:

5

New on the scene , easy to use app, decent credit li... New on the scene , easy to use app, decent credit limit , customer service could improve slightly Reviewed on: 15th April 2025
Kashif h's avatar
Kashif h

Latest lowest rating:

1

Bad experience with Jaja finance credit card This company had blocked my credit card and have not explained to me why they have done this. Its been 4 days that i have not been able to use the car... Read more Reviewed on: 2nd September 2025
Darknight 's avatar
Darknight
Read all reviews Write a review

About this product

You can apply for a Jaja Vanta credit card in three steps online.

Manage your Jaja Vanta credit card account on the go using the app and keep track of how you're spending. Keep your account safe with security features like freezing your card.

Jaja Vanta credit card reviews help you find out what it’s really like to be a customer. If you’ve used Jaja before, you can also leave a review and share your experience.

Review Jaja Finance : Credit card now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

Jaja Finance Credit card reviews (141)

great card great limit when i applied on-line very q...

5
great card great limit when i applied on-line very quick answer back allowing finance through the credit card Reviewed on: 10th January 2024
Philip W's avatar
Philip W

Disgusting. Irritating company

1
I've had this card not even a few months , and for no reason , it's been blocked , I cannot access anything online. I've been told every time I call that my account is under investigation. But they cannot say why. This is causing a lot of anxiety. All am told is someone will call me once the review is done. That they cannot discuss anything on the account. When I said I'd like to pay my monthly fee , they gave me an account number at which was wrong what was stated online. When I asked the question ,she said , that's what I have. So I said I won't pay then as it's different online. Wtf. This company Is a joke and wished I never got it. It's caused nothing but stress and anxiety that I really should not feel !!! Appalling customer service. I could go on about my complaints but you get the jist!! Fuming is an understatement Reviewed on: 27th December 2023
Mandy Goldman's avatar
Mandy Goldman

False credit report

1
This company is the pits. I have top whack credit ratings with 3 other companies. Applied for an asda card, got refused, will not be shopping with asda again. Reviewed on: 11th December 2023
Ray Smith's avatar
Ray Smith

Poor credit decision will not explain why.

1
False Credit Report. I have 3 Credit Score from. Transunion 622 out of 710 Experian 999 excellent and NatWess 622 out of 710 all Good. They would not give me the reason why. Credit Report does not work when you put the cursor on the green dots. Asda losing customers will not shop at Asda anymore. Reviewed on: 13th November 2023
Gil's avatar
Gil

JaJa Appalling record/Fake Reviews

1
Please note, the positive reviews on JaJa on TrustPilot are fake. They are known to be written by JaJa. JaJa are renowned as having acquired an extremely poor reputation from customers. Customers cannot access their cards and accounts and are then locked out. JaJa falsely claim to send codes to customer phones. These codes are NEVER received as JaJa routinely informs customers that they DO NOT have an account. Customers have had to close their accounts with Bank of Ireland because of JaJa and JaJa arrogantly refuses to engage with customers. Ever since they took over Bank of Ireland Credit Card service, they have caused absolute chaos and misery for most if not all customers. Read the negative reviews for truthful experiences. Reviewed on: 4th October 2023
Rocky's avatar
Rocky

Great travel credit card

5
JaJa is great credit card with no hassle in uk or abroad where exchange rates are fair. Customer service polite trained and care. Reviewed on: 31st May 2023
honkie8@gmail.com's avatar
[email protected]

What a let down

1
Really dissapointed to find my card being closed down but this is what you expect these days. I was thinking about signing up to ASDA but thet are Jaja so they won't be getting my custom Reviewed on: 1st April 2023
Richard Morgan's avatar
Richard Morgan

Closing my account

1
For no apparant reason my account is being closed. Poor customer service, don't touch them witha barge pole Reviewed on: 31st March 2023
Mike's avatar
Mike

Card Closing

1
No ‘thank you for being a customer’ , apology or real explanation as to why the card is being withdrawn. Not the way to demonstrate good customer service. I suggest that anyone who has a card with JaJa seeks a new card straight away and looks carefully at the card provider when applying - if it’s a JaJa card then walk away. Reviewed on: 31st March 2023
Gail Robinson's avatar
Gail Robinson

Very poor

1
Having been with Post office for many years it was transferred to Jaja. Today giving no reason other than they are withdrawing the product and with no alternative offered I have received an email saying my account is to close in June. My son has also received the same email. Appalling! Reviewed on: 29th March 2023
Carol Wride 's avatar
Carol Wride

Review Jaja Finance : Credit card now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account
Man on beach

News, guides and insight from our team

View resource hub
UK money news stories - 24 July 2024
UK money news stories - 24 July 2024
24th July 2024
Posted in Money Talks by Errolyn Smith
Your Money, Your Voice: Have your say
Your Money, Your Voice: Have your say
24th July 2024
Posted in Our insights by Errolyn Smith
Our latest research - customers see little impact of FCA's Consumer Duty one year on
Our latest research - customers see little impact of FCA's Consumer Duty one year on
24th July 2024
Posted in Our insights by Darryl Barkwill
Consumer credit awards winners 2024
Consumer credit awards winners 2024
11th July 2024
Posted in Awards by Darryl Barkwill