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First Direct Credit Card Reviews

Ratings based on 9 reviews Last review 1 week ago

First Direct Credit Card reviews can help you to find out about the pros and cons of the Credit Card credit card. What kind of features do First Direct customers like? Find out more about the First Direct Credit Card by reading our trusted Smart Money...

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First Direct Credit Card reviews can help you to find out about the pros and cons of the Credit Card credit card. What kind of features do First Direct customers like? Find out more about the First Direct Credit Card by reading our trusted Smart Money People reviews. You can also write your own First Direct Credit Card reviews to share your own experience with Smart Money People, the UK's leading financial services review site. Together, we can make financial services work better for everyone.

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Our Smart Money People 360° Rating

NOT RATED
Combines our customer review data set with wider market analysis. Find out more here.

Your Credit Card Reviews (9)

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13th May 2017

Fantastic customer service shines above the rest. App could do with an update.

I have a credit card and current account with First Direct. Their customer service is second to none. Calls are answered quickly, queries are resolved swiftly and explained in a way that I understand. Being online only is not a problem at all with...

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I have a credit card and current account with First Direct. Their customer service is second to none. Calls are answered quickly, queries are resolved swiftly and explained in a way that I understand. Being online only is not a problem at all with customer service as high as this.
I do find the App and online banking clunky but love the weekly update texts which keep me well informed.
Other banks need to look to First Direct as inspiration to up their game! Well done First Direct.

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13th May 2017

Fantastic customer service shines above the rest. App could do with an update.

I have both a credit card and current account with first Direct. Their customer service is second to none. Calls are answered quickly, queries are dealt with swiftly and painlessly and always explained in a way that I fully understand. My only...

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I have both a credit card and current account with first Direct. Their customer service is second to none. Calls are answered quickly, queries are dealt with swiftly and painlessly and always explained in a way that I fully understand. My only gripe is the app is a little clunky to use as is the online application.
Other banking rivals could learn a lot from this provider's excellent to customer service.

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