Smart Money People Logo

first direct: Credit Card reviews

4.05
Based on 24 reviews, last reviewed 5th Apr 2023
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
67%
See only 4 star reviews
17%
See only 3 star reviews
8%
2 star
See only 2 star reviews
0%
See only 1 star reviews
8%

Latest highest rating:

5

Easy to use Never any problems seeing my balance or contacting them. Reviewed on: 13th March 2023
Jen's avatar
Jen

Latest lowest rating:

1

no frills, fraud checks a pain its a basic credit card with no benefits. it gets blocked by fraud protection too aggressively Reviewed on: 5th April 2023
Richard Ireland's avatar
Richard Ireland

About the Credit Card

First Direct Credit Card reviews can help you to find out about the pros and cons of this credit card. What kind of features do First Direct customers like? Find out more about the First Direct Credit Card by reading our trusted Smart Money People reviews. You can also write your own First Direct Credit Card review to share your own experience with Smart Money People, the UK's leading financial services review site. Together, we can make financial services work better for everyone.

Review first direct: Credit Card now

Help others make smarter decisions by sharing your own experience. Write a review

first direct Credit Card reviews (24)

no frills, fraud checks a pain

1
its a basic credit card with no benefits. it gets blocked by fraud protection too aggressively Reviewed on: 5th April 2023
Richard Ireland's avatar
Richard Ireland

Easy to use

5
Never any problems seeing my balance or contacting them. Reviewed on: 13th March 2023
Jen's avatar
Jen

Great value

4
Reasonable limit, simple enough. They could do with better integration with the current account to simplify paying. Reviewed on: 27th February 2023
Stylianos Fazakis's avatar
Stylianos Fazakis

Great Bank!

5
I've been with this 24 hour online bank for the past 25 years and I would recommend them to anyone. They are a great bank and make it easy to bank online, scan cheques and they are always there when you need them. Reviewed on: 20th January 2023

Flawless customer service.

5
Flawless customer service. I always get the help I need within minutes. I've never called and waiting more than a couple of seconds before I'm speaking to somebody who's willing to help me. Reviewed on: 5th April 2021
Mark 's avatar
Mark

Simply the best bank I have ever used

5
Brilliant customer service, really premium stuff. Card is great value and app is excellent. Reviewed on: 17th February 2021
Aaron Gillman's avatar
Aaron Gillman

Great Credit Card

4
Had no problems since signing up. Customer service is excellent and the smartphone app makes keeping track really easy Reviewed on: 19th June 2019
Jennifer McDonnell's avatar
Jennifer McDonnell

Simple to sign up

5
Great service, never have to wait to if I call. Easy to use app. Reviewed on: 23rd December 2018
Indy 's avatar
Indy

Great Bank

5
They offer excellent customer service and 24/7 online and telephone banking. Credit card rates are competitive. Reviewed on: 17th April 2018
Emma Walton's avatar
Emma Walton

the level bank

5
it is a bank for all. for today, using tech in a friendly way, listen now, how can i help today? Reviewed on: 9th November 2017
david morgan's avatar
david morgan

Do you have a different first direct product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

There's still more to see!

first direct has a range of products available. Check the ratings of each product to find the right one for you. View all products