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first direct: Credit Card reviews

4.15
Based on 24 reviews, last reviewed 5th Apr 2023
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
67%
See only 4 star reviews
17%
See only 3 star reviews
8%
2 star
See only 2 star reviews
0%
See only 1 star reviews
8%

Latest highest rating:

5

Easy to use Never any problems seeing my balance or contacting them. Reviewed on: 13th March 2023
Jen's avatar
Jen

Latest lowest rating:

1

no frills, fraud checks a pain its a basic credit card with no benefits. it gets blocked by fraud protection too aggressively Reviewed on: 5th April 2023
Richard Ireland's avatar
Richard Ireland

About this product

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first direct Credit Card reviews (24)

no frills, fraud checks a pain

1
its a basic credit card with no benefits. it gets blocked by fraud protection too aggressively Reviewed on: 5th April 2023

Easy to use

5
Never any problems seeing my balance or contacting them. Reviewed on: 13th March 2023

Great value

4
Reasonable limit, simple enough. They could do with better integration with the current account to simplify paying. Reviewed on: 27th February 2023

Great Bank!

5
I've been with this 24 hour online bank for the past 25 years and I would recommend them to anyone. They are a great bank and make it easy to bank online, scan cheques and they are always there when you need them. Reviewed on: 20th January 2023

Flawless customer service.

5
Flawless customer service. I always get the help I need within minutes. I've never called and waiting more than a couple of seconds before I'm speaking to somebody who's willing to help me. Reviewed on: 5th April 2021

Simply the best bank I have ever used

5
Brilliant customer service, really premium stuff. Card is great value and app is excellent. Reviewed on: 17th February 2021

Great Credit Card

4
Had no problems since signing up. Customer service is excellent and the smartphone app makes keeping track really easy Reviewed on: 19th June 2019

Simple to sign up

5
Great service, never have to wait to if I call. Easy to use app. Reviewed on: 23rd December 2018

Great Bank

5
They offer excellent customer service and 24/7 online and telephone banking. Credit card rates are competitive. Reviewed on: 17th April 2018

the level bank

5
it is a bank for all. for today, using tech in a friendly way, listen now, how can i help today? Reviewed on: 9th November 2017

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