American Express: Charge Card reviews

Name: Charge Card
Rating: 4.19 (21 reviews)

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4.19

Based on 21 reviews, last reviewed 16th Mar 2023

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

51%

29%

10%

Latest highest rating:

5

Excellent card Excellent card with a lot of benefits and a good spending limit so you never get supplies Reviewed on: 17th February 2023

Latest lowest rating:

2

Closed my account for no reason after 5 years This is not the way how a bank should treat their customers. Amex was good in the past and is still good but their customer service and back office wh... Read more Reviewed on: 16th March 2023

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About the Charge Card

American Express charge card reviews help other people like you to get the inside track on what having a charge card with American Express is really like. With so many options available, finding the right charge card for you can be pretty difficult. That's were we come in! Smart Money People is the leading independent financial services review site in the UK. If you have used American Express charge card, you can also write a review, and help to increase trust and transparency in financial services.

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American Express Charge Card reviews (21)

Closed my account for no reason after 5 years

This is not the way how a bank should treat their customers. Amex was good in the past and is still good but their customer service and back office which closed my account after 5 years and I never had a late payment or something like this. If I did something wrong in some way then Amex should contact me and tell me what I did wrong but after thinking about it several days I don’t know why they closed my account. I also have a good credit rating with mortgage and other credit cards etc. so I don’t get it. Reviewed on: 16th March 2023

Excellent card

Excellent card with a lot of benefits and a good spending limit so you never get supplies Reviewed on: 17th February 2023

First class customer service

I have been an American Express member for many years. Their customer service is outstanding. Real people to whom you can speak with rather than endless ‘options’ on the telephone none of which support your needs. Whilst many will think the fee is expensive I believe it is good value for the products provided. It is a pleasure dealing with Amex which cannot be said for many financial companies. Reviewed on: 12th February 2022

A FRIEND FOR LIFE

Been with American Express for over 41 years, their not a Credit Card, their one of my best friend's. They have been their for me when I really needed help, not just in the UK, but when my mother was diagnosed with Cancer and I had to get my sister back from the USA. Thanks AMEX for a great 41yr; marriage. Reviewed on: 15th September 2021

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