Our Smart Money People 360° Rating
Your Credit Card Reviews (30)
An ok Store credit card
If you shop in Asda like we do then this card is good, we get 1% cashback inside the store and 0.5% if used anywhere else, The cashback is paid in the form of vouchers for instore which I build up to use at Christmas time. Ok for us as we always shop...
Read moreIf you shop in Asda like we do then this card is good, we get 1% cashback inside the store and 0.5% if used anywhere else, The cashback is paid in the form of vouchers for instore which I build up to use at Christmas time. Ok for us as we always shop in Asda
Asda cashback
an easy to operate credit card with the added benefit of cashback. I use the vouchers for Christmas therefore saving money at an expensive time
Used and ignored
My hubby had a credit card with Asda, always paid it off. But their particular scheme was ending so we let the card vlose. As he hardly used it. Well, the online only account moved to Santander, then out of the blue a bill arrived sanding a large sum....
Read moreMy hubby had a credit card with Asda, always paid it off. But their particular scheme was ending so we let the card vlose. As he hardly used it. Well, the online only account moved to Santander, then out of the blue a bill arrived sanding a large sum. Couldn't get online to view statements anymore, call centre unhelpful and now this random balance amount has moved to a company called Newday who don't answer their phones quickly, when they do they pass you from pillar to post and still several years on we are trying to chase up what this mystery balance is for and how to close the account and get our money back they have taken which we do not owe! Fuming doesn't cut it! We've never had this before with a credit card, it's lovely they've been selling on a debt that shouldn't exist anyway and no one cares but we keep.payong a monthly amount to stop bailiffs being called to collect this none debt! AHH!
Avoid, outsourced to Creation Finance
Applied for the Cashback Credit Plus Credit card, they sent wrong card out. No apologies, said I would have to re apply. Creation Finance who are used are not helpful. Abrupt. Not customer service orientated from my experience. Cancelled card as would...
Read moreApplied for the Cashback Credit Plus Credit card, they sent wrong card out. No apologies, said I would have to re apply. Creation Finance who are used are not helpful. Abrupt. Not customer service orientated from my experience. Cancelled card as would not be happy dealing with the call centre from the 2 poor experiences I have had.
Would not choose again
I never liked this card. I thought I would get it as my local supermarket became an ASDA store when I moved house, but I was being charged interest every month when I should have been on a 0% offer, and the staff online and over the phone weren't very...
Read moreI never liked this card. I thought I would get it as my local supermarket became an ASDA store when I moved house, but I was being charged interest every month when I should have been on a 0% offer, and the staff online and over the phone weren't very helpful with my issue. Would not recommend
Reported to the FCA
Ignorant and dishonest. I was obliged to make a formal complaint to the Financial Conduct Authority.
Ideal for regular Asda customers.
Asda credit card is in my opinion the best cashback card around. It offers 2% cashback in Asda stores and petrol and 1% elsewhere. When I had queries their customer service was very helpful.
Good cash back paid on a monthly basis
Easy to use and reliable on-line access and as good a regular, committed cash back facility on all spending and enhanced by shopping at Asda. An added bonus that the cash back is credited to the account every month and automatically reduced the direct...
Read moreEasy to use and reliable on-line access and as good a regular, committed cash back facility on all spending and enhanced by shopping at Asda. An added bonus that the cash back is credited to the account every month and automatically reduced the direct debit payment.
Hard work but decent cashback
I was attracted to this card because of the cashback, but have spent a lot of time sorting it out over the past few months. Had problems activating the main card online and needed to phone to get it sorted ( the second card was activated OK). Then...
Read moreI was attracted to this card because of the cashback, but have spent a lot of time sorting it out over the past few months. Had problems activating the main card online and needed to phone to get it sorted ( the second card was activated OK). Then my direct debit wasn't set up properly. More phone calls, but it was set up and they refunded the charges. And they will only give us a credit limit equal to our monthly income, so when we paid for our holidays we went a small amount over the limit and have been hit with a £12 charge. Should have paid on our old card which has a decent limit. I'm persevering as surely everything is set up OK now. But I daren't use it as my main card until they give me a decent credit limit.
Excellent choice
When CapitalOne stopped its annual cashback I found that Asda not only gave cashback but had committed to not reducing the percentage. In addition to a higher rate when using the card in their stores I found their Internet facility very good for...
Read moreWhen CapitalOne stopped its annual cashback I found that Asda not only gave cashback but had committed to not reducing the percentage. In addition to a higher rate when using the card in their stores I found their Internet facility very good for checking the balance and record of pending transactions.
A wise choice
One of the few credit cards to give cash back and also on a monthly basis. The online facility is good also showing pending transactions in a slightly different colour that is very helpful.
Great!
The Asda credit card it's great because I get a good rate of cashback as I do all my shopping there and i also buy my diesel
Great cashback
It's really good, with a 1% cash back on all purchases and petrol in store and a 0.5% elsewhere, I also have set up a direct debit which goes out every month, which pays out what is owed in full, so you don't get charged.
Very poor so far!
Took out an Asda mastercard 3 months ago...very poor experience so...
Read more Took out an Asda mastercard 3 months ago...very poor experience so far!
Tried to pay online via their online website.....found that I had to fill out exhaustive details of the debit card I was paying with. OK for the first payment I thought, but not so. You have to do the same every time as their system is incapable of retaining card details. How unprofessional!
Second month I tried to pay by bank transfer but the payment was immediately refunded. Apparently the sort code/account numbers lodged with First Direct are incorrect. Asda money claimed this is because First Direct has not amended its details, but I suspect that Asda has failed to notify. As I said, not good so far.....any more problems and I'll switch to a competent provider.
No one to answer your call
It is just ridiculous to have a contact number that is always engaged. I cannot ever get through to Asda credit card, and I have a rather urgent question. I do not recommend this card, when you need them they are not there to help. Disgraceful!
What a rip off!
Asda Pre paid Credit Card - Awful avoid. I put in £120 and could only get £40 out! Nobody wants to take responsibility. And I paid a £5 fee for the privilege.
good communication
can't complain. had fine experience without major issues.