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ASDA Money: Credit card reviews

Name: Credit card
Rating: 2.96 (101 reviews)

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2.42

Based on 101 reviews, last reviewed 21st Jul 2025

300% increase in 5 star reviews

in the past 90 days

25% decrease in 1 star reviews

in the past 90 days

40%

10%

44%

Latest highest rating:

5

Very easy processing my application dealt with effec... Very easy processing my application dealt with effectively and it was brilliant service Reviewed on: 24th June 2025

Latest lowest rating:

1

Deeply Disappointed by Asda Money’s Response to Frau... Deeply Disappointed by Asda Money’s Response to Fraud I recently became the victim of online fraud and promptly reported it to Asda Money, hoping they... Read more Reviewed on: 21st July 2025

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About this product

The Asda Money credit card is designed for everyday spending.

Asda Money give you rewards and cashback on your Asda purchases when you’re a credit card customer. There’s no annual fee for an Asda Money credit card. You do need to register for an account with Asda before applying for a credit card.

Asda Money credit card reviews help you find out what it’s really like to be a customer. If you’ve used Asda Money before, you can also leave a review and share your experience.

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ASDA Money Credit card reviews (101)

Deeply Disappointed by Asda Money’s Response to Frau...

Deeply Disappointed by Asda Money’s Response to Fraud I recently became the victim of online fraud and promptly reported it to Asda Money, hoping they would step in to protect my finances. Shockingly, despite alerting them before the payment even cleared, they failed to intervene, allowing the transaction to go through unchecked. Their justification? Because the payment went to a company they categorized as an investment firm, they refused to take any responsibility or offer assistance. That’s not protection — that’s abandonment. Instead of helping, they threatened to close my account, compounding the stress of being defrauded. In the end, I settled the outstanding balance myself and closed my account voluntarily. But the damage was done — not just financially, but in trust. It felt like Asda Money stood with the fraudster, not with me, the customer they claim to serve. I would never recommend Asda Money to anyone. Their handling of fraud was dismissive and unforgiving, and I no longer trust them with money matters. FULL STOP. Reviewed on: 21st July 2025

Extremely Disappointed

I’m extremely disappointed with the service from Asda Credit Card. Despite always making full and timely payments, my card was suddenly placed under a “management review” without any explanation. There was no prior notification or clear reason provided. What’s worse, they blocked access to the app without informing me. I wasn’t even told how much was due, which seems like a deliberate move to apply interest charges unfairly. When I reached out to customer service, I received vague, unhelpful responses and no resolution or timeframe for when my app or card would be accessible again. This experience has been nothing short of frustrating and feels incredibly unfair. If I had the option, I would give them a -5 rating. Truly disappointed and would not recommend this card to anyone. Reviewed on: 14th July 2025

Very easy processing my application dealt with effec...

Very easy processing my application dealt with effectively and it was brilliant service Reviewed on: 24th June 2025

Easy to use

Easy to use and view purchases and earn money back using app. Only downside is you have to spend the cash back in Asda Reviewed on: 13th June 2025

EASY TO USE

EASY TO USE, APP IMFORMS YOU OF TRANSACTIONS Reviewed on: 12th June 2025

Fantastic

This company has great customer service! Reviewed on: 12th June 2025

They rip you off on rewards I think it depends how t...

They rip you off on rewards I think it depends how they feel sometimes they give you rewards on purchases sometimes they don't for example I spent £10 forgive me so many pence reward I'll spend 100 pounds and they give me exactly the same amount of money so scam I've raised this countless times of them and they were saying no it's correct. Very slow payment system customer services a joke Reviewed on: 29th May 2025

Terrible company avoid

My Asda money credit card has been blocked and can not make transactions on my account,can not login to the app it’s blocked I have called a few times this week just to be told nobody can discuss the account because it’s under review,very frustrating and I have done nothing wrong,I am not the only person this has happened to,There has been at least 12 reviews on here from people saying the same regarding Account reviews and Blocks,I keep been told somebody from the specialist team will contact me and had nothing,just been left in the Dark….This is a terrible way to treat customers.your customer service is non existent,I will take this to the FCA AND FOS Reviewed on: 19th March 2025

Miss 2 payments for whatever reason on they employ O...

Miss 2 payments for whatever reason on they employ Opos debt collection to hound you. Paid off card and f,,ukd them off. Reviewed on: 2nd March 2025

I applied got 1.

I applied got 1.2K credit. After using 200, they blocked the card without any reason and never told me before the blocking. Discovered in the supermarket when payment declined. Call the customer service but no solution. Reviewed on: 21st February 2025

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