ASDA Money Credit Card Reviews

Difficulty because house has 2 names

I was refused a credit card initially. On checking my credit report, I found I had applied in our actual address as 'cottage', they had the address as 'bungalow' so had rejected credit. All was sorted and we are now very pleased with this cashback...

I was refused a credit card initially. On checking my credit report, I found I had applied in our actual address as 'cottage', they had the address as 'bungalow' so had rejected credit. All was sorted and we are now very pleased with this cashback credit card which we often use.

Valerie SealLevel 1

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INCREDIBLE

I have issues with contactless cards...my two banks happily changed mine to non contactless....BUT Creation(for ASDA) tell me they ONLY issue contactless !,....??

CPLevel 1

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Avoid - very poor service

So difficult to communicate with anyone in the company if you have an issue. They have no people who work for the company who you can contact. It is only via emails and messages and you never get to resolve your issue.

nbLevel 1

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Credit limit dropped to £200 - no warning!

One minute my credit limit was £5000, then it was dropped to £200 withouit warning. Because I was not using the card enough. I have an excellent credit rating, so very disappointed they would not budge on this. £200 is useless frankly! It is the lack ...

One minute my credit limit was £5000, then it was dropped to £200 withouit warning. Because I was not using the card enough. I have an excellent credit rating, so very disappointed they would not budge on this. £200 is useless frankly! It is the lack of warning I object to most !

Sal DrabLevel 1

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We knew it was too good to be true.

For a monthly £3 charge it gives 2% cashback at Asda and 0.2% elsewhere. when it first started a few years ago it was 2% at Asda and 1% elsewhere, which we knew couldn't last - and it didn't.However it is still up there with the best of the cashback ...

For a monthly £3 charge it gives 2% cashback at Asda and 0.2% elsewhere. when it first started a few years ago it was 2% at Asda and 1% elsewhere, which we knew couldn't last - and it didn't.However it is still up there with the best of the cashback cards, especially for those who shop and buy petrol at Asda, which is cheap anyway.

Valerie SealLevel 1

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Mr

Good place, good peaple, excelent policy.

DenisLevel 1

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An ok Store credit card

If you shop in Asda like we do then this card is good, we get 1% cashback inside the store and 0.5% if used anywhere else, The cashback is paid in the form of vouchers for instore which I build up to use at Christmas time. Ok for us as we always shop...

If you shop in Asda like we do then this card is good, we get 1% cashback inside the store and 0.5% if used anywhere else, The cashback is paid in the form of vouchers for instore which I build up to use at Christmas time. Ok for us as we always shop in Asda

julie.feathers@googlemail.comLevel 1

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Asda cashback

an easy to operate credit card with the added benefit of cashback. I use the vouchers for Christmas therefore saving money at an expensive time

vicki reisLevel 1

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Used and ignored

My hubby had a credit card with Asda, always paid it off. But their particular scheme was ending so we let the card vlose. As he hardly used it. Well, the online only account moved to Santander, then out of the blue a bill arrived sanding a large sum....

My hubby had a credit card with Asda, always paid it off. But their particular scheme was ending so we let the card vlose. As he hardly used it. Well, the online only account moved to Santander, then out of the blue a bill arrived sanding a large sum. Couldn't get online to view statements anymore, call centre unhelpful and now this random balance amount has moved to a company called Newday who don't answer their phones quickly, when they do they pass you from pillar to post and still several years on we are trying to chase up what this mystery balance is for and how to close the account and get our money back they have taken which we do not owe! Fuming doesn't cut it! We've never had this before with a credit card, it's lovely they've been selling on a debt that shouldn't exist anyway and no one cares but we keep.payong a monthly amount to stop bailiffs being called to collect this none debt! AHH!

Francesca Frags JonesLevel 1

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Avoid, outsourced to Creation Finance

Applied for the Cashback Credit Plus Credit card, they sent wrong card out. No apologies, said I would have to re apply. Creation Finance who are used are not helpful. Abrupt. Not customer service orientated from my experience. Cancelled card as would...

Applied for the Cashback Credit Plus Credit card, they sent wrong card out. No apologies, said I would have to re apply. Creation Finance who are used are not helpful. Abrupt. Not customer service orientated from my experience. Cancelled card as would not be happy dealing with the call centre from the 2 poor experiences I have had.

Christian Level 1

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Would not choose again

I never liked this card. I thought I would get it as my local supermarket became an ASDA store when I moved house, but I was being charged interest every month when I should have been on a 0% offer, and the staff online and over the phone weren't very...

I never liked this card. I thought I would get it as my local supermarket became an ASDA store when I moved house, but I was being charged interest every month when I should have been on a 0% offer, and the staff online and over the phone weren't very helpful with my issue. Would not recommend

Terri EllisLevel 1

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Reported to the FCA

Ignorant and dishonest. I was obliged to make a formal complaint to the Financial Conduct Authority.

Ruth SmithLevel 1

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Ideal for regular Asda customers.

Asda credit card is in my opinion the best cashback card around. It offers 2% cashback in Asda stores and petrol and 1% elsewhere. When I had queries their customer service was very helpful.

Valerie SealLevel 1

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Great credit card

Never had any issues : earn cash back

Katie GingellLevel 1

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Good cash back paid on a monthly basis

Easy to use and reliable on-line access and as good a regular, committed cash back facility on all spending and enhanced by shopping at Asda. An added bonus that the cash back is credited to the account every month and automatically reduced the direct...

Easy to use and reliable on-line access and as good a regular, committed cash back facility on all spending and enhanced by shopping at Asda. An added bonus that the cash back is credited to the account every month and automatically reduced the direct debit payment.

AnonymousLevel 1

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Hard work but decent cashback

I was attracted to this card because of the cashback, but have spent a lot of time sorting it out over the past few months. Had problems activating the main card online and needed to phone to get it sorted ( the second card was activated OK). Then...

I was attracted to this card because of the cashback, but have spent a lot of time sorting it out over the past few months. Had problems activating the main card online and needed to phone to get it sorted ( the second card was activated OK). Then my direct debit wasn't set up properly. More phone calls, but it was set up and they refunded the charges. And they will only give us a credit limit equal to our monthly income, so when we paid for our holidays we went a small amount over the limit and have been hit with a £12 charge. Should have paid on our old card which has a decent limit. I'm persevering as surely everything is set up OK now. But I daren't use it as my main card until they give me a decent credit limit.

DebbieLevel 1

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Great credit card for us

Easy to use and pay and earn cash back

Katie Gingell Level 1

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Excellent choice

When CapitalOne stopped its annual cashback I found that Asda not only gave cashback but had committed to not reducing the percentage. In addition to a higher rate when using the card in their stores I found their Internet facility very good for...

When CapitalOne stopped its annual cashback I found that Asda not only gave cashback but had committed to not reducing the percentage. In addition to a higher rate when using the card in their stores I found their Internet facility very good for checking the balance and record of pending transactions.

David StoneLevel 1

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A wise choice

One of the few credit cards to give cash back and also on a monthly basis. The online facility is good also showing pending transactions in a slightly different colour that is very helpful.

David StoneLevel 1

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Great!

The Asda credit card it's great because I get a good rate of cashback as I do all my shopping there and i also buy my diesel

Pamela Bushell-HambyLevel 1

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