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ASDA Money: Credit Card reviews

Name: Credit Card
Rating: 2.99 (92 reviews)

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2.41

Based on 92 reviews, last reviewed 21st Feb 2025

No new 5 star reviews

in the past 90 days

500% increase in 1 star reviews

in the past 90 days

40%

10%

44%

Latest highest rating:

5

Top marks from me! I’ve had my Asda Money card for well over a year and I’m delighted with it. I use it as my every day card and, aside from finding their processing of... Read more Reviewed on: 7th December 2024

Latest lowest rating:

1

I applied got 1. I applied got 1.2K credit. After using 200, they blocked the card without any reason and never told me before the blocking. Discovered in the supermar... Read more Reviewed on: 21st February 2025

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About this product

ASDA Money Credit Card reviews can help you to find out about the pros and cons of the Credit Card credit card. What kind of features do ASDA Money customers like? Find out more about the ASDA Money Credit Card by reading our trusted Smart Money People reviews. You can also write your own ASDA Money Credit Card reviews to share your own experience with Smart Money People, the UK's leading financial services review site. Together, we can make financial services work better for everyone.

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ASDA Money Credit Card reviews (92)

I applied got 1.

I applied got 1.2K credit. After using 200, they blocked the card without any reason and never told me before the blocking. Discovered in the supermarket when payment declined. Call the customer service but no solution. Reviewed on: 21st February 2025

AVOID - they randomly block cards with no warning

Recently at a family meal I used my ASDA credit card to pay. It declined ?? Luckily I had another card on my. 2 days later, in ASDA store my card was again declined. I contacted ASDA Card and was advised my account was being reviewed but they would not say why. I had sufficient funds, I always pay my card balance before the due date. Apparently I should have received a message to say my card was being blocked. I didn't reeive any such message. When I have asked how long it will be before my card will work again the best they can say is it will take up to 30 days. Since then I have had 2 important very subscriptions also decline. It's embarrassing and the answers I am getting leave a lot to be desired. Poor customer service. I've been happy with my card for the past 5 years. I won't be using it again and will cancel it once I see what this review was all about, if I ever get to the bottom of it. Reviewed on: 19th February 2025

AVOID AVOID AVOID - Absolute scammers, do not use.

AVOID AVOID AVOID - Absolute scammers, do not use. Reviewed on: 1st January 2025

I took out this credit card last year and had 2,800...

I took out this credit card last year and had 2,800 credit limit. That suited me as I have a decent credit rating. I pay a great sum off every month,but still they harass you to pay more! No ability to get on app. Just doesn’t load. The login process sometimes shuts down and having read my terms of credit agreement I believe they are charging me too much interest. So I’m off to ombudsman. Never missed a payment and always pay early. This behaviour is losing you customers! Reviewed on: 20th December 2024

Top marks from me!

I’ve had my Asda Money card for well over a year and I’m delighted with it. I use it as my every day card and, aside from finding their processing of transactions to the account a bit slow (although it has improved this year), I’d consider it one of the least problematic cards I’ve ever had, and I’ve had them all! It would be nice to be able to apply for a credit limit increase, rather than having to wait for an auto one, but the pros of this card far outweigh the minor cons. Not everyone’s experience is bad! Reviewed on: 7th December 2024

I have now contacted both the Financial Conduct Auth...

I have now contacted both the Financial Conduct Authority and Financial Ombudsman as I have been overcharged interest (nearly double what it should be). When speaking to customer service apparently they can't give me any details as they are not Financial advisors. I would advise anyone having issues with this company to contact the FCA as I have done. Reviewed on: 5th December 2024

Avoid like the plague aweful waits on phone appallin...

Avoid like the plague aweful waits on phone appalling online chat . Pigeon English speaking agents !! Dirty scammers Avoid like the plague !!! Reviewed on: 3rd December 2024

Blocking card for no reason

I gave had my card a week and use this 3 times than they have blocked it.No advisors can help spoke with a floor manager he couldn't help ,I raised a complaint and spoke with a complaints manager who said he couldn't help I had to wait for the specialist team to contact me. Reviewed on: 6th November 2024

great offer

WAs just the best offer ever I couldn’t get a better offer anywhere else if I tried was an amazing experience had by my money spending habits Reviewed on: 4th September 2024

Red flag, Avoid at all cost !!!

Terrible experience, suspended my account once for no reason, unreasonable charges, very saucy and unprefessional customer service advisors and the worst of all I was fed up with card as it does more damage to your credit score than good so, decided to pay off the balance and close the card but no that won’t happen as the advisor I spoke with was kinda having a bad day and decided I dint get my security password right and that was it. She was so rude and blocked my card right away feeling me I will be getting a letter to verify my account in few days. To say I was shocked and livid at the same time is an understatement. Still waiting for the letter it’s over a week now, I am so done with the card such a nightmare!!!! Reviewed on: 23rd August 2024

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