Is very good and you money is going to be in your account in 2 seconds

Recently my cat had to have all her teeth removed. Luckily the Lifetime Policy I chose covered dental due to illness. I raised a claim... Recently my cat had to have all her teeth removed. Luckily the Lifetime Policy I chose covered dental due to illness. I raised a claim and found the process very easy to do on line. Emails kept me informed on how my claim was progressing. Once they received the information from the vets, they settled the claim this week. The whole process has been very smooth. Read more Read less

Made a claim for my pet who unfortunately had to be taken to emergency vets late at night, and subsequently died despite the vet's best... Made a claim for my pet who unfortunately had to be taken to emergency vets late at night, and subsequently died despite the vet's best efforts. When I claimed, minus the mandatory £100 excess, I was also told they do not cover 'out of hours admission fees' which put me out of pocket another circa £200. Like my pet was supposed to have their accident within 'normal vet hours'- crazy. So poor experience. Read more Read less

Great experience customer service is brilliant. Good value for money

Avoid avoid avoid this credit card.Any offer advertised as an incentive will not be honoured and they come up with excuses.Customer service is terrible and... Avoid avoid avoid this credit card.Any offer advertised as an incentive will not be honoured and they come up with excuses.Customer service is terrible and you are not protected from fraud. Read more Read less

Dex brentnall 41 water street Northwich Cheshire cw95hp

My cat fell off the building last month and I have made the claim with Asda pet insurance. As this is my first time making... My cat fell off the building last month and I have made the claim with Asda pet insurance. As this is my first time making the claim, my experience has been great. It’s easy to fill in online form and easy to speak to someone over the phone to help me fill them in. So far my experience has been excellent. The staffs are very helpful. Read more Read less

Deeply Disappointed by Asda Money’s Response to Fraud I recently became the victim of online fraud and promptly reported it to Asda Money, hoping they... Deeply Disappointed by Asda Money’s Response to Fraud I recently became the victim of online fraud and promptly reported it to Asda Money, hoping they would step in to protect my finances. Shockingly, despite alerting them before the payment even cleared, they failed to intervene, allowing the transaction to go through unchecked. Their justification? Because the payment went to a company they categorized as an investment firm, they refused to take any responsibility or offer assistance. That’s not protection — that’s abandonment. Instead of helping, they threatened to close my account, compounding the stress of being defrauded. In the end, I settled the outstanding balance myself and closed my account voluntarily. But the damage was done — not just financially, but in trust. It felt like Asda Money stood with the fraudster, not with me, the customer they claim to serve. I would never recommend Asda Money to anyone. Their handling of fraud was dismissive and unforgiving, and I no longer trust them with money matters. FULL STOP. Read more Read less

I’m extremely disappointed with the service from Asda Credit Card. Despite always making full and timely payments, my card was suddenly placed under a “management... I’m extremely disappointed with the service from Asda Credit Card. Despite always making full and timely payments, my card was suddenly placed under a “management review” without any explanation. There was no prior notification or clear reason provided. What’s worse, they blocked access to the app without informing me. I wasn’t even told how much was due, which seems like a deliberate move to apply interest charges unfairly. When I reached out to customer service, I received vague, unhelpful responses and no resolution or timeframe for when my app or card would be accessible again. This experience has been nothing short of frustrating and feels incredibly unfair. If I had the option, I would give them a -5 rating. Truly disappointed and would not recommend this card to anyone. Read more Read less