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ASDA Money reviews

ASDA Money Logo
Rated Average • 2.98/5

ASDA Money reviews

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Unverified business
Last reviewed within 14 days

Review summary

People rate this company as Average based on 345 product reviews

Average score of 2.98/5
5 star
53%
4 star
12%
3 star
1%
2 star
2%
1 star
32%
Reviews for ASDA Money have trended negatively over the past 90 days

Latest positive rating

5/5

Excellent pet insurance

My cat fell off the building last month and I have made the claim with Asda pet insurance. As this is my first time making... My cat fell off the building last month and I have made the claim with Asda pet insurance. As this is my first time making the claim, my experience has been great. It’s easy to fill in online form and easy to speak to someone over the phone to help me fill them in. So far my experience has been excellent. The staffs are very helpful. Read more Read less

{"display":"Syl ","full_name":"Syl ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Pet insurance
Syl 6th August 2025

Latest negative rating

1/5

Deeply Disappointed by Asda Money’s Response to Frau...

Deeply Disappointed by Asda Money’s Response to Fraud I recently became the victim of online fraud and promptly reported it to Asda Money, hoping they... Deeply Disappointed by Asda Money’s Response to Fraud I recently became the victim of online fraud and promptly reported it to Asda Money, hoping they would step in to protect my finances. Shockingly, despite alerting them before the payment even cleared, they failed to intervene, allowing the transaction to go through unchecked. Their justification? Because the payment went to a company they categorized as an investment firm, they refused to take any responsibility or offer assistance. That’s not protection — that’s abandonment. Instead of helping, they threatened to close my account, compounding the stress of being defrauded. In the end, I settled the outstanding balance myself and closed my account voluntarily. But the damage was done — not just financially, but in trust. It felt like Asda Money stood with the fraudster, not with me, the customer they claim to serve. I would never recommend Asda Money to anyone. Their handling of fraud was dismissive and unforgiving, and I no longer trust them with money matters. FULL STOP. Read more Read less

{"display":"Maz","full_name":"Maz","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1285906.png"}}'s avatar
Credit card
Maz 21st July 2025
See more reviews for ASDA Money products

About ASDA Money

Asda Money is the financial services arm of the Asda supermarket brand.

Asda Money provides a wide range of products including credit cards, travel money and insurance, vehicle insurance, pet insurance and personal loans.

ASDA Money at a glance

Reviews for ASDA Money

Showing 11 of 345 company reviews • Last reviewed within 14 days

Excellent pet insurance

Pet insurance • 6th August 2025

My cat fell off the building last month and I have made the claim with Asda pet insurance. As this is my first time making... My cat fell off the building last month and I have made the claim with Asda pet insurance. As this is my first time making the claim, my experience has been great. It’s easy to fill in online form and easy to speak to someone over the phone to help me fill them in. So far my experience has been excellent. The staffs are very helpful. Read more Read less

{"display":"Syl ","full_name":"Syl ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews

Deeply Disappointed by Asda Money’s Response to Frau...

Credit card • 21st July 2025

Deeply Disappointed by Asda Money’s Response to Fraud I recently became the victim of online fraud and promptly reported it to Asda Money, hoping they... Deeply Disappointed by Asda Money’s Response to Fraud I recently became the victim of online fraud and promptly reported it to Asda Money, hoping they would step in to protect my finances. Shockingly, despite alerting them before the payment even cleared, they failed to intervene, allowing the transaction to go through unchecked. Their justification? Because the payment went to a company they categorized as an investment firm, they refused to take any responsibility or offer assistance. That’s not protection — that’s abandonment. Instead of helping, they threatened to close my account, compounding the stress of being defrauded. In the end, I settled the outstanding balance myself and closed my account voluntarily. But the damage was done — not just financially, but in trust. It felt like Asda Money stood with the fraudster, not with me, the customer they claim to serve. I would never recommend Asda Money to anyone. Their handling of fraud was dismissive and unforgiving, and I no longer trust them with money matters. FULL STOP. Read more Read less

{"display":"Maz","full_name":"Maz","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1285906.png"}}'s avatar
Maz
Rated Terrible • 1/5
Read more product reviews
  • 1/5

    Extremely Disappointed

    I’m extremely disappointed with the service from Asda Credit Card. Despite always making full and timely payments, my card was suddenly placed under a “management... I’m extremely disappointed with the service from Asda Credit Card. Despite always making full and timely payments, my card was suddenly placed under a “management review” without any explanation. There was no prior notification or clear reason provided. What’s worse, they blocked access to the app without informing me. I wasn’t even told how much was due, which seems like a deliberate move to apply interest charges unfairly. When I reached out to customer service, I received vague, unhelpful responses and no resolution or timeframe for when my app or card would be accessible again. This experience has been nothing short of frustrating and feels incredibly unfair. If I had the option, I would give them a -5 rating. Truly disappointed and would not recommend this card to anyone. Read more Read less

    {"display":"Rahul","full_name":"Rahul","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Credit card
    Rahul 14th July 2025
  • 5/5

    Great service easy and simple

    Great service easy and simple, I found it gave the relevant info and was sorted immediately

    {"display":"Michael Kitson","full_name":"Michael Kitson","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    Needed a loan to ring fence a credit card debt which...

    Needed a loan to ring fence a credit card debt which was going no where with the interest rate. Got a decent rate with my... Needed a loan to ring fence a credit card debt which was going no where with the interest rate. Got a decent rate with my Asda money but what’s impressed me was the service. Applied on the Friday, very quick approval and the money was with me by Monday morning. Very good service. Read more Read less

    {"display":"Ross MacMillan","full_name":"Ross MacMillan","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    It was quick and easy to fill in the form with simpl...

    It was quick and easy to fill in the form with simple steps to follow.

    {"display":"Waisele V","full_name":"Waisele V","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    Quick and simple with little hassle

    Quick and simple with little hassle

    {"display":"Mr K","full_name":"Mr K","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Personal Loans
    Mr K 24th June 2025
  • 5/5

    Very quick efficient process.

    Very quick efficient process. Easy to navigate and use

    {"display":"jill chippindale","full_name":"jill chippindale","avatar":{"url":"\/assets\/uploads\/avatars\/users\/999974.png"}}'s avatar
  • 5/5

    Honest quick reliable service took me literally 15 m...

    Honest quick reliable service took me literally 15 minutes to approve the loan

    {"display":"SB","full_name":"SB","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Personal Loans
    SB 24th June 2025
  • 5/5

    Great experience and fast.

    Great experience and fast. Easy application online

    {"display":"JS","full_name":"JS","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Personal Loans
    JS 24th June 2025
  • 5/5

    Easy and stress free experience.

    Easy and stress free experience.

    {"display":"Liam JK","full_name":"Liam JK","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Personal Loans
    Liam JK 24th June 2025

    Products from ASDA Money
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