Deeply Disappointed by Asda Money’s Response to Fraud I recently became the victim of online fraud and promptly reported it to Asda Money, hoping they... Deeply Disappointed by Asda Money’s Response to Fraud I recently became the victim of online fraud and promptly reported it to Asda Money, hoping they would step in to protect my finances. Shockingly, despite alerting them before the payment even cleared, they failed to intervene, allowing the transaction to go through unchecked. Their justification? Because the payment went to a company they categorized as an investment firm, they refused to take any responsibility or offer assistance. That’s not protection — that’s abandonment. Instead of helping, they threatened to close my account, compounding the stress of being defrauded. In the end, I settled the outstanding balance myself and closed my account voluntarily. But the damage was done — not just financially, but in trust. It felt like Asda Money stood with the fraudster, not with me, the customer they claim to serve. I would never recommend Asda Money to anyone. Their handling of fraud was dismissive and unforgiving, and I no longer trust them with money matters. FULL STOP. Read more Read less

I’m extremely disappointed with the service from Asda Credit Card. Despite always making full and timely payments, my card was suddenly placed under a “management... I’m extremely disappointed with the service from Asda Credit Card. Despite always making full and timely payments, my card was suddenly placed under a “management review” without any explanation. There was no prior notification or clear reason provided. What’s worse, they blocked access to the app without informing me. I wasn’t even told how much was due, which seems like a deliberate move to apply interest charges unfairly. When I reached out to customer service, I received vague, unhelpful responses and no resolution or timeframe for when my app or card would be accessible again. This experience has been nothing short of frustrating and feels incredibly unfair. If I had the option, I would give them a -5 rating. Truly disappointed and would not recommend this card to anyone. Read more Read less

Great service easy and simple, I found it gave the relevant info and was sorted immediately

Needed a loan to ring fence a credit card debt which was going no where with the interest rate. Got a decent rate with my... Needed a loan to ring fence a credit card debt which was going no where with the interest rate. Got a decent rate with my Asda money but what’s impressed me was the service. Applied on the Friday, very quick approval and the money was with me by Monday morning. Very good service. Read more Read less

It was quick and easy to fill in the form with simple steps to follow.

Quick and simple with little hassle

Very quick efficient process. Easy to navigate and use

Honest quick reliable service took me literally 15 minutes to approve the loan

Great experience and fast. Easy application online