I’ve had a very good experience with Asda Money overall. The application process is quick and straightforward, whether you’re applying for insurance or financial products.... I’ve had a very good experience with Asda Money overall. The application process is quick and straightforward, whether you’re applying for insurance or financial products. Everything is explained clearly, which makes it easy to understand your options. One of the biggest advantages is the competitive pricing. Compared to many other providers, Asda Money offers good value for money, especially for services like travel insurance. It’s a great option if you’re looking for affordability without sacrificing quality. Read more Read less

I was anxious first to be in this situation but the whole process was so easy, straightforward that I was feeling very happy at the... I was anxious first to be in this situation but the whole process was so easy, straightforward that I was feeling very happy at the end. It didn't take long and was not stressful at all. The money was on my account in a few hours. Which was a nice surprise as with other suppliers you need to wait much longer. It helped me out just in the perfect time. Their communication is very helpful. They allways send reminder emails days before the payment is due. I would highly recommend it to my friends and family. Read more Read less

Very very good no problems at all

Possibly the worst pet insurance you can buy. Claim submitted 23/03 and told this morning 27/03/26 it can take up to 4 weeks to be... Possibly the worst pet insurance you can buy. Claim submitted 23/03 and told this morning 27/03/26 it can take up to 4 weeks to be settled as under writers need to go over it.This is not good when you have paid the vet up front Read more Read less

I have been with asda money for many years and its wonderful,

Very easy to get hazzle free, ĺow rate of interest. Not complicated .suite for all type of customers especialy low income genarating customers. Use ful... Very easy to get hazzle free, ĺow rate of interest. Not complicated .suite for all type of customers especialy low income genarating customers. Use ful for allclass people for their daily life.very quickly receive in our account. Read more Read less

Good customer service, but the price is far too dear!

Customer service is awful they don't listen to you at all!

My poor dog underwent elbow dysplasia surgery in June 2025. My claim of just short of £3.5k was submitted on the same day by the... My poor dog underwent elbow dysplasia surgery in June 2025. My claim of just short of £3.5k was submitted on the same day by the vet surgery. I quickly received a flurry of messages in the first few days, saying they needed further information and if they did not receive that information within 30-days, they would close the claim. The vet surgery consistently provided the info they needed. I heard nothing then until August 2025 when I chased them up. At that point, Asda said they again needed more information, which the surgery provided on the same day. I called again in September and also wrote them - I received a reply to say they now had all the information they needed and the claim would be assessed. I chased again in October 2025 - claim is STILL waiting for an assessor to get to it. It is now 24 December 2025 and I have heard literally not one word from Asda. Over six months since my claim was submitted, with nothing but excuses about backlogs and how they are really busy. Reading the reviews, and the amount of time they are taking, I am guessing they will refuse to pay on the basis that my dog had a pre-existing condition (he didn’t). Unbelievably bad customer service and shocking company. They honestly do not care. The customer service reps just read a script, give stock answers and apparently cannot help at all. I wish I had never taken out the policy, and will never give Asda any more business. Read more Read less