I like Asda more because it’s easier to get any a term that you want

My Asda money credit card has been blocked and can not make transactions on my account,can not login to the app it’s blocked I have... My Asda money credit card has been blocked and can not make transactions on my account,can not login to the app it’s blocked I have called a few times this week just to be told nobody can discuss the account because it’s under review,very frustrating and I have done nothing wrong,I am not the only person this has happened to,There has been at least 12 reviews on here from people saying the same regarding Account reviews and Blocks,I keep been told somebody from the specialist team will contact me and had nothing,just been left in the Dark….This is a terrible way to treat customers.your customer service is non existent,I will take this to the FCA AND FOS Read more Read less

Stay well away from Asda Pet Insurance. Our dog unfortunately was ill back in November 2024, it is now March 2025 and we are still... Stay well away from Asda Pet Insurance. Our dog unfortunately was ill back in November 2024, it is now March 2025 and we are still waiting for our claim to be sorted. The service provided is terrible, whenever you call them about the claim they just give you the basic answers "it being assed sir" nothing else. I find it an absolute disgrace that it should that a quarter of a year for them to process a claim, even more so when I am being charged so much money per month for the policy, mainly due to our dogs age and a previous cliam. As I said STAY WELL AWAY! Read more Read less

Miss 2 payments for whatever reason on they employ Opos debt collection to hound you. Paid off card and f,,ukd them off.

They gave me a good quote and I was happy

I applied got 1.2K credit. After using 200, they blocked the card without any reason and never told me before the blocking. Discovered in the... I applied got 1.2K credit. After using 200, they blocked the card without any reason and never told me before the blocking. Discovered in the supermarket when payment declined. Call the customer service but no solution. Read more Read less

Recently at a family meal I used my ASDA credit card to pay. It declined ?? Luckily I had another card on my. 2 days... Recently at a family meal I used my ASDA credit card to pay. It declined ?? Luckily I had another card on my. 2 days later, in ASDA store my card was again declined. I contacted ASDA Card and was advised my account was being reviewed but they would not say why. I had sufficient funds, I always pay my card balance before the due date. Apparently I should have received a message to say my card was being blocked. I didn't reeive any such message. When I have asked how long it will be before my card will work again the best they can say is it will take up to 30 days. Since then I have had 2 important very subscriptions also decline. It's embarrassing and the answers I am getting leave a lot to be desired. Poor customer service. I've been happy with my card for the past 5 years. I won't be using it again and will cancel it once I see what this review was all about, if I ever get to the bottom of it. Read more Read less

DO NOT USE ASDA PET INSURANCE I submitted a claim early November for vet treatment for my dog. It has still not been reviewed. Every... DO NOT USE ASDA PET INSURANCE I submitted a claim early November for vet treatment for my dog. It has still not been reviewed. Every time I call for an update I am told they are short-staffed. I have raised a formal complaint but still no resolution. Avoid at all costs. Read more Read less

DO NOT USE this useless company NOT interested I have never claimed off them until my pedigree Cat had to be put to sleep in... DO NOT USE this useless company NOT interested I have never claimed off them until my pedigree Cat had to be put to sleep in November 24 he had had numerous tests n scans trying to find out what was wrong as he wasn’t old the results were shocking nothing could be done.You just think thank god I’ve got insurance the bill was just over £4.000 which we’ve paid ourselves it’s nearly 8 weeks it’s like trying to get blood out of a stone when you’ve lost a family pet you really don’t need all the upset and ringing for updates is a waste of time all they say is we have a back log and they’re not interested.Ive logged a complaint so let’s see what happens next. Read more Read less