ASDA Money Pet Insurance Reviews

Sneaky unauthorised auto-renewal, unhelpful service

Policy conditions say 'No further cover will be provided beyond the cancellation or expiry date of the policy. Please be aware that you need to renew your policy each year for cover to remain in force.' Renewal invite says to call them to renew. I...

Policy conditions say 'No further cover will be provided beyond the cancellation or expiry date of the policy. Please be aware that you need to renew your policy each year for cover to remain in force.' Renewal invite says to call them to renew. I didn't renew but they kept taking monthly payments and refused to refund when reminded that I hadn't renewed. Customer service disinterested and unhelpful.

James GreysonLevel 1

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Good

Good and the best review . Really good

Stuart SmithLevel 1

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Easy to start up

Easy to start up, lady on phone was very helpful in explaining what I would be covered for with my budget. Cheaper than other leading supermarket insurance, would recommend

Joanne redfernLevel 1

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Half the price of previous insurance!!!

Asda Pet insurance for our dog worked out half the price a month compared to our previous insurer!! We haven't had to use the insurance yet so can't comment on the customer service but we were happy to be saving every month!!

Kathryn Jones Level 1

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Easy to claim

Claiming recently for a vets bill was very straightforward. The forms were emailed to me, and simple to do. Asda kept me updated every step of the way by text and email until the claim was processed. Very easy and very pleased.

Suzanne AtkinsLevel 2

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Easy to get quote

My family looked into their insurance, was easy to get a price and we compared

Izzy SmithLevel 1

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Paid out quickly, genuine and helpful insurance, giving our dog another 6 years of life.

Our Labrador sadly needed several operations and had several illnesses, due to birth defects, Asda Pet Insurance was easy to sign up to via telephone and when the time came for claiming for operations, the vets could claim directly, without us having...

Our Labrador sadly needed several operations and had several illnesses, due to birth defects, Asda Pet Insurance was easy to sign up to via telephone and when the time came for claiming for operations, the vets could claim directly, without us having to pay and claim back via the insurance company like some. They were very caring in the time of need and paid out quickly and successfully for thousands of pounds worth of treatment. Highly recommend.

Danielle SpencerLevel 1

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Quick and simple.

Easy to sign up for, but also easy to leave when the term ended. Never actually needed to claim on it so can't really comment on that level of the experience.

Jon AdamLevel 1

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