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Review of the ASDA Money, Credit Card:

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Deeply Disappointed by Asda Money’s Response to Frau...

Deeply Disappointed by Asda Money’s Response to Fraud I recently became the victim of online fraud and promptly reported it to Asda Money, hoping they would step in to protect my finances. Shockingly, despite alerting them before the payment even cleared, they failed to intervene, allowing the transaction to go through unchecked. Their justification? Because the payment went to a company they categorized as an investment firm, they refused to take any responsibility or offer assistance. That’s not protection — that’s abandonment. Instead of helping, they threatened to close my account, compounding the stress of being defrauded. In the end, I settled the outstanding balance myself and closed my account voluntarily. But the damage was done — not just financially, but in trust. It felt like Asda Money stood with the fraudster, not with me, the customer they claim to serve. I would never recommend Asda Money to anyone. Their handling of fraud was dismissive and unforgiving, and I no longer trust them with money matters. FULL STOP. Reviewed on: 21st July 2025

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