ASDA Money Travel Insurance Reviews

Ratings based on 114 reviews Last review 2 months ago

Do you buy travel insurance before going abroad? There are hundreds of different travel insurance policies on the market, all designed to help you stay protected while travelling...and giving you piece of mind, whether you're enjoying a sun swept...

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Do you buy travel insurance before going abroad? There are hundreds of different travel insurance policies on the market, all designed to help you stay protected while travelling...and giving you piece of mind, whether you're enjoying a sun swept beach or on an adverture-packed holiday. But with so many different policies to choose from, finding the right policy for you can be quite confusing. Reading our ASDA Money travel insurance reviews can help you find out what other travellers have to say. You can also write your ASDA Money travel insurance review too!

5 89
4 17
3 0
2 0
1 8

Your Travel Insurance Reviews (114)

23rd September 2020

Disgraceful claims ssrvice.. 6 months on and still no answer

my flight back from New Zealand was cancelled when Oz temporarily suspended transit flights ( was going via Sydney) That was on 23rd March 2020. It is now 23rd Sept .. a full 6 months on and I am still awaiting a decision on my claim. To date they...

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my flight back from New Zealand was cancelled when Oz temporarily suspended transit flights ( was going via Sydney) That was on 23rd March 2020. It is now 23rd Sept .. a full 6 months on and I am still awaiting a decision on my claim. To date they have initially failed to log my claim ( admin error so they tell me) , i re sent it immediately ti be told that it would be at least 28 working days before they got to it....then had email saying there was no attachment... spoke to them and they apologised saying yes they can see it now!..Have rung them countless times to be told it would be escalated... and then prioritised....but still to hear from them. I raised a complaint, but 4 weeks letter got letter sayibg sorry cant deal with your complaint inside the 56 day time period!. Still waiting!!.. Having read these reviews it would have been nice to think someone from ASDA would be reviewing negaitive social media content like this... but doesnt look like they care
Avoid at all costs

8th September 2020

I have only given Asda 1 star because of the requirement to give a rating.

My wife and I are owed nearly £600 in returned holiday deposits following the decision by Asda to cease issuing their credit card. The card operation ceased on 13 June. It is now 8 September and we are still waiting for the money to be refunded by ...

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My wife and I are owed nearly £600 in returned holiday deposits following the decision by Asda to cease issuing their credit card. The card operation ceased on 13 June. It is now 8 September and we are still waiting for the money to be refunded by Creation Finance who operated the card on Asda’s behalf. Asda have abdicated responsibly saying that the issue lies with Creation and not them. If this is an indication of how Asda operate their financial schemes I would not touch any of them with a barge pole.
There must be more trustworthy companies out there.

25th August 2020

Dreadful

Paid for superior service absolute joke you get passed around different companies when you need to claim...

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Paid for superior service absolute joke you get passed around different companies when you need to claim
They take ages replying back and don’t want to pay out
Avoid at all costs
I got conned thinking it was Asda I was dealing with it’s not they pass you to another company when you need medical care

11th August 2020

Awful

You take travel insurance out in case something happens you can get reimbursed, yet when you need it they are not there and refuse to do anything. What is that point is the point of paying the money for nothing. Unhelpful service

11th July 2019

Luckily not need to test the service yet :)

Not the greatest review I'd admit - they were competitive on price, swift for the policy but luckily I haven't had to test the full service as of yet. May it stay that way :)

11th July 2019

Travel insurance

Whilst having travel insurance with asda we had never had to use it in the past, but I took ill in Cyprus and we had a lovely man who phoned each day to see how we were getting on, and he reassured us he would get us flights home if needed as we did...

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Whilst having travel insurance with asda we had never had to use it in the past, but I took ill in Cyprus and we had a lovely man who phoned each day to see how we were getting on, and he reassured us he would get us flights home if needed as we did not know if I would get out of hospital on time. It was a worrying time and Asda put our minds at rest.

10th July 2019

Great Value

ASDA money offered great value on their worldwide cover. Which I needed a high medical cover for a recent trip back packing across many African countries. Excellent price and very competitive in comparison.

9th July 2019

I have used Asda insurance for 2 years now and i am very pleased with the service they provide

I am 72 years old and appreciate help and advice when taking out insurance. I found Asda very polite and they gave me assistance in understanding all the questions involved when taking out an insurance policy. The operator was very pleasant and I was...

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I am 72 years old and appreciate help and advice when taking out insurance. I found Asda very polite and they gave me assistance in understanding all the questions involved when taking out an insurance policy. The operator was very pleasant and I was very pleased with the way I was treated.

8th July 2019

Great value insurance tailored to the individual

My husband has a range of complicated medical conditions. The ASDA Money representative explained everything clearly and helped us to make our application with no fuss. I searched extensively to find the best value holiday insurance. The ASDA...

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My husband has a range of complicated medical conditions. The ASDA Money representative explained everything clearly and helped us to make our application with no fuss. I searched extensively to find the best value holiday insurance. The ASDA Money travel insurance package we chose covered all of our needs. We have been with ASDA for three years now, and they have yet to be beaten on price.

7th July 2019

PEACE OF MIND

I am happy to recommend ASDA TRAVEL INSURANCE, because I found the service to be easy to set up and tailor to my needs. I had to inform the agents about a medical condition I unfortunately contacted and they altered my policy at a reasonable cost to...

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I am happy to recommend ASDA TRAVEL INSURANCE, because I found the service to be easy to set up and tailor to my needs. I had to inform the agents about a medical condition I unfortunately contacted and they altered my policy at a reasonable cost to accommodate me , giving me peace of mind knowing I was covered by the insurance should I fall ill on holiday.