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Cedar Tree: Travel Insurance reviews

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4.80
Based on 434 reviews, last reviewed 23rd Aug 2024
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Latest highest rating:

5

Cedar Tree Reliable. Simple. Great value. Cedar Tree have been my go to for the last couple of years and would recommend. Reviewed on: 23rd August 2024
NickP's avatar
NickP

Latest lowest rating:

1

Very upsetting and disappointing experience I am very upset and disappointed in Cedar Tree Insurance. We had to contact them due to a cancelled ferry on the return leg of our summer holidays and... Read more Reviewed on: 19th September 2023
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SARAHp
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About this product

Want to read or write Cedar Tree travel insurance reviews? You’ve come to the right place, as Smart Money People is the UK’s #1 site for financial services reviews. Our community shares their experiences of using Cedar Tree so that people like you can make better informed decisions about their travel insurance options. Already had a Cedar Tree travel insurance policy? Post a review and help others by sharing your own experience today!

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Cedar Tree Travel Insurance reviews (434)

Cedar Tree

5
Reliable. Simple. Great value. Cedar Tree have been my go to for the last couple of years and would recommend. Reviewed on: 23rd August 2024
NickP's avatar
NickP

Very upsetting and disappointing experience

1
I am very upset and disappointed in Cedar Tree Insurance. We had to contact them due to a cancelled ferry on the return leg of our summer holidays and promptly filed an accurate and timely claim in the beginning of July. We were asked for paperwork which we dutifully sent and after waiting a couple of weeks we were told a payment would be sent to us on receipt of the email if everything was deemed ok. I was unsure of the breakdown of the payment and sent an email to ask for clar... Reviewed on: 19th September 2023
SARAHp's avatar
SARAHp

Dont make a mistake when making a claim

1
don’t make a mistake when claiming Everything was good until I tried to make a claim. Cedar was going to pay my claim and during the process of filling out bank details two of the numbers of the bank account transposed the wrong way around and the money due was paid into the wrong account. Despite telling them almost straight away they had a very poor attempt of claiming the money back so I never received my money and someone else took my money. What’s frustrating is there is no... Reviewed on: 31st August 2023
mark richardson's avatar
mark richardson

Simple, economical plans

5
They have a good range of products and it is very easy to see which one will suit you for each trip. They also have an excellent range of benefits and rewards. Reviewed on: 27th August 2023
Gina Bailey's avatar
Gina Bailey

Painless claims process

5
I had to file not one but two claims after a recent trip and both were paid out within days. My renewal comes up in a couple of week and it's cheaper than last year. Very happy with Cedar Tree will stay with them. Reviewed on: 22nd August 2023
Kay M's avatar
Kay M

Good for people with health conditions

5
I’ve developed a health condition and tried to flag this up to my old travel insurance provider. They were completely useless and wanted to charge me a huge amount to retain my cover. Cedar were much better value and they’re customer service is infinitely better Reviewed on: 5th June 2023
JohnThorpe's avatar
JohnThorpe

Gets the job done

5
Such an easy and helpful experience! Reviewed on: 13th August 2022
Holly Myers's avatar
Holly Myers

Worst customer service ever alongside KLM

1
Hello, We used your so called “company” for insurance services for travel. We will leave same review we gave KLM ie no stars on trust pilot for you and worst ever service we have received. Wait over 5 months and don’t get proper money back or comms. Chasing all the time for lies told and empty promises. Disgrace and robbing company using covid as a poor excuse for not answering or replying or dealing with matters. Take the money then no service after. We will leave bad rev... Reviewed on: 12th July 2022
julian's avatar
julian

Good clear travel insurance

5
Really easy process and clear illustration of what i was getting with my travel insurance Reviewed on: 19th September 2020
insuranceemma's avatar
insuranceemma

Poor

1
Purchased travel insurance policy via Top Cashback and was happy to pay that little bit more for the policy on the understanding that I would receive cashback from Top Cashback as an incentive. Cedar Tree, I am told by Top Cashback, refused to acknowledge the fact that I had gone through Top Cashback (which I did) and so refused to pay cashback. Very disappointed. Reviewed on: 26th August 2020
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Graham

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