Speed
100% of feedback is Process related
Top Age Profile: 25-34
Top Channel Preference: Phone
4 reviews
Phone number changed for no reason
I took out a 118118 credit card using my current mobile number in the registration process. All worked well for a couple of weeks until the mobile phone number connected with my account was changed somehow, and I could not access my account as the... Read more
I took out a 118118 credit card using my current mobile number in the registration process. All worked well for a couple of weeks until the mobile phone number connected with my account was changed somehow, and I could not access my account as the verification text was going to a different number. Took various phone calls and complaints over 2 months to finally get resolved without explaination.
Reviewed on 1st July 2020Tom![]()
A good fair price credit card
A great credit card for building your credit score or just to make a bigger purchase to spread the repayments
Reviewed on 29th June 2020Thomas Nichols![]()
terrible company
even if you have this card for more than a year and managed well they don't want to give you an increase..
Reviewed on 4th June 2020Valentin Mihali![]()
brilliant
I thought the service was great and i felt very valued as a customer
Reviewed on 20th May 2020laura green![]()