118 118 Money reviews
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This score is generated using our own unique scoring method. It combines the 1-5 star ratings left by verified reviewers, when those reviews were submitted and other meaningful data from the reviews.
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118 118 Money reviews
Verified businesses always have up to date contact details and can respond to reviews.
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FCA approved and regulated -
Fully digital service with no in-person branches -
On-line application and approval process -
Manage your account or policy via an app or website
Review summary
People rate this company as Excellent based on 10,256 product reviews
Wondering how this rating works?
This score is generated using our own unique scoring method. It combines the 1-5 star ratings left by verified reviewers, when those reviews were submitted and other meaningful data from the reviews.
Across our website, we use the same consistent method and scores which update in real time as new reviews come in.
118 118 Money makes applying for personal loans and credit cards really straightforward, with quick decisions and helpful apps that keep things simple. The customer service often shines, especially when you need support or advice. However, many find the interest rates painfully high and the fees a bit much, which can make repayments tough. Some have also struggled with app glitches and slow or unhelpful customer service responses.
Positive themes
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Personal loan applications with 118 118 Money are quick, easy, and hassle-free. (82 mentions)
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118 118 Money credit card app is easy to use and keeps you well informed. (47 mentions)
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Customer service at 118 118 Money is often friendly and helpful when you need support. (26 mentions)
Negative themes
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Interest rates on both loans and credit cards are often described as very high or extortionate. (15 mentions)
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Customer service can be unhelpful or slow to resolve issues when problems arise. (10 mentions)
About 118 118 Money
118 118 Money’s mission is to provide fair and accessible credit for those often overlooked by traditional lenders.
Once you’ve taken credit from 118 118 Money via a loan or credit card, you can manage your account via the website or mobile app.
118 118 Money offer a range of loans and credit cards.
118 118 Money at a glance
Reviews for 118 118 Money
Showing 11 of 10256 company reviews
Great cooperation
Great cooperation. Very flexible accounting and credit builder.
Always been so easy and simple from the first steps...
Always been so easy and simple from the first steps of applying
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5.00/5
Quick money on the same day, not even noticed the re...
Quick money on the same day, not even noticed the repayments going out each month either
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1.00/5
You want to waste time applying for a loan.
118 Money gave me pre-approval for a loan and accepted my application. They even set up my debit card, but after that, they just kept... 118 Money gave me pre-approval for a loan and accepted my application. They even set up my debit card, but after that, they just kept saying my application was under review—it’s pointless. It’s been the same story for the last three days, so guys, please—do you really want to waste your time applying for this loan? Read more Read less
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5.00/5
Very good thank you very much
Very good thank you very much
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5.00/5
Good lender, helped solve my problem
Good lender, helped solve my problem
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5.00/5
Great really easy to use n pay each month
Great really easy to use n pay each month
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5.00/5
Great customer service
Really painless and friendly customer service needed to start credit building and I am very happy.
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5.00/5
Nice quick simple decision.
Nice quick simple decision. Funds in my bank within a day. And the simple things every time you made a payment you got a thank you text
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5.00/5
Excellent app and always easy to use
Excellent app and always easy to use
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5.00/5
Excellent customer service and being accessible to p...
Excellent customer service and being accessible to people with lower credit scores.
Products from 118 118 Money
Showing all products offered by 118 118 Money
Credit card
by 118 118 Money118 118 Money’s credit cards are designed to help you build and improve your credit score. If accepted, you’ll be offered a guaranteed personalised credit limit and there are no...
Credit card
by 118 118 Money118 118 Money’s credit cards are designed to help you build and improve your credit score. If accepted, you’ll be offered a guaranteed personalised credit limit and there are no...
Personal loan
by 118 118 Money118 118 Money offer personal loans from £1,000 to £5,000 over 12 to 36 months. You can check your eligibility for a 118 118 Money loan with no impact to...
Personal loan
by 118 118 Money118 118 Money offer personal loans from £1,000 to £5,000 over 12 to 36 months. You can check your eligibility for a 118 118 Money loan with no impact to...
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