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118 118 Money reviews

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Rated Excellent 4.88/5

118 118 Money reviews

Verified businesses always have up to date contact details and can respond to reviews.

Verified business
Last reviewed within 7 days

Review summary

People rate this company as Excellent based on 2,915 product reviews

Average score of 4.88/5
5 star
91%
4 star
6%
3 star
1%
2 star
0%
1 star
2%
Reviews for 118 118 Money have trended positively over the past 90 days

Latest positive rating

5/5

I'm very happy with everything and specifically with...

I'm very happy with everything and specifically with people on the phone they're so nice

Latest negative rating

1/5

I believe this place is getting a lot of reviews.

I believe this place is getting a lot of reviews. RemovedThey are a terrible company.Wouldn't recommend low credit no good

{"display":"Lee","full_name":"Lee","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Credit Card
Lee 9th October 2025

About 118 118 Money

Want to read what our community is saying about 118 118 Money? We collect 118 118 Money reviews from customers like you. If you're already a customer, leave your own review and help our community to find the best products.

118 118 Money at a glance

Reviews for 118 118 Money

Showing 11 of 2915 company reviews Last reviewed within 7 days

I'm very happy with everything and specifically with...

Personal loan 9th October 2025

I'm very happy with everything and specifically with people on the phone they're so nice

Rated Excellent 5/5
Read more product reviews

I believe this place is getting a lot of reviews.

Credit Card 9th October 2025

I believe this place is getting a lot of reviews. RemovedThey are a terrible company.Wouldn't recommend low credit no good

{"display":"Lee","full_name":"Lee","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Lee
Rated Terrible 1/5
Read more product reviews
  • 5/5

    Having used 118 118 can’t fault the service.

    Having used 118 118 can’t fault the service. Really helpful and organised.

    {"display":"Anthony d","full_name":"Anthony d","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Credit Card
    Anthony d 23rd September 2025
  • 5/5

    Pleasurable experience,no hassle

    Pleasurable experience,no hassle

    {"display":"Graeme S","full_name":"Graeme S","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1181252.png"}}'s avatar
    Personal loan
    Graeme S 14th September 2025
  • 4/5

    Goo experience

    Got my loan the day I applied, very good customer service! Had no problens

    {"display":"Lynsey M","full_name":"Lynsey M","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Personal loan
    Lynsey M 5th September 2025
  • 1/5

    Dreadful to deal with.

    Awful if you miss/delay payment you will be hounded with texts, emails & phone calls if you answer the phone all you get is a... Awful if you miss/delay payment you will be hounded with texts, emails & phone calls if you answer the phone all you get is a recorded message telling you to phone back. The supposed live chat is a robot which does not understand phrases. Do yourself a favour and go elsewhere Read more Read less

    {"display":"Lynn b","full_name":"Lynn b","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Personal loan
    Lynn b 1st August 2025
  • 5/5

    Honest and hard-working.

    118118 Money helped me in a time of need. I am still repaying the provided loan. The company's communication is straightforward, yet meaningful, with an... 118118 Money helped me in a time of need. I am still repaying the provided loan. The company's communication is straightforward, yet meaningful, with an air of positivity attached to its interactions. My communication with customer service, when necessary is always positive and it genuinely feels non-transactional and understanding of people who may need a personal loan. Their interest rates could be lower, but that could be said of everyone else in the industry. Read more Read less

    {"display":"Daniel H","full_name":"Daniel H","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1172629.png"}}'s avatar
    Personal loan
    Daniel H 15th June 2025
  • 5/5

    Credit card

    Excellent service and an excellent application very easy to use,would recommend them to my family and friends.

    {"display":"Phillip m","full_name":"Phillip m","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Credit Card
    Phillip m 12th June 2025
  • 5/5

    Considerate company, considers those with bad credit

    Considerate company, considers those with bad credit

  • 1/5

    Please do NOT use 118 for anything!

    Please do NOT use 118 for anything! They are a vile organisation that lies to their customers to trick them out of money. I had... Please do NOT use 118 for anything! They are a vile organisation that lies to their customers to trick them out of money. I had a temporary agreement in place to replay my loan when I was going through financial difficulty. What they didn't tell me was that they expected the full amount at the end of the agreement. I received no letters in the post and I have the audio call records to prove that they lied to me. When I complained they ignored me. I will never use this awful company again for anything. PLEASE choose someone else! Read more Read less

    {"display":"David B","full_name":"David B","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Personal loan
    David B 23rd May 2025
  • 5/5

    Very easy and straightforward to receive my loan mon...

    Very easy and straightforward to receive my loan money was in my account within minutes

    {"display":"Lola","full_name":"Lola","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Personal loan
    Lola 23rd May 2025

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