Get Product
6th November 2018
High fees but great customer service
Easy access to money but excessive APR fees.
Your Personal Loan Reviews (26)
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Get Product
31st August 2018
Avoid!
Easy enough to get the loan, but when I paid it off early in full, the trouble...
Read more Easy enough to get the loan, but when I paid it off early in full, the trouble began!
First they didn’t update their systems to reflect that the loan was settled
(In fact my account is £20 in credit). Although, when I called up they acknowledge that it is. They finally update after 3 weeks and 4 phone calls later. However, they update it incorrectly and now say that I’m in debt to the tune of £1,200 and 2 payments behind!
I have called up a total of 6 times and although, on their end, my account is showing as settled I get 2 texts a day and emails threatening my credit rating with a default due to my “arrears”!
I’m sick and tired of dealing with this company, as it really shouldn’t be this hard to settle a debt with them. I have never had an experience like this with any other company. To this day they still can’t give any kind of time frame as to when they will resolve the issue.
Never again. Avoid!
Get Product
4th August 2018
Good product
Good terms and loan duration is just perfect for me to repay it.
Get Product
16th May 2018
Near 100% APR
Why is this so expensive when banks charge a fraction of this cost? Disgusting rates.
Get Product
17th October 2017
Quick and easy
Easy to apply and quick decision and get find in the same day.
Get Product
2nd July 2017
Quick big help!
Short notice loan was paid out the same day. Helped me out big time, big weight off the shoulders thank you.
Get Product
30th June 2017
Was fast
If you don't like money then borrowing money from here is great but is the same with all these sits it will ruin your life if you miss a payment
Get Product
23rd June 2017
Friendly professional service
The staff are great. Very friendly and helpful. Excellent service. Would highly recommend.
Get Product
7th June 2017
Good providers
Nice agents and good advisors. A company that's worth taking serious if you need them
Get Product
17th May 2017
Quick, Easy and Informative
They were easy to use, simple dashboard and provide easy updates if required. I have used them twice and would probably use again if required (hopefully not)
Get Product
7th May 2017
Staff issue
Great company for helping you out when you need a loan. My issue with this company is that every member of staff i have ever spoken to, online chat and over the phone are unfortunately for the company very pushy and very rude. Need some customer...
Read moreGreat company for helping you out when you need a loan. My issue with this company is that every member of staff i have ever spoken to, online chat and over the phone are unfortunately for the company very pushy and very rude. Need some customer service training there i think.
Get Product
7th May 2017
Excellent Customer Service
I took out a personal loan to replace my car but was suddenly left in financial difficulty following maternity leave payment problems. 118 were great with me and helped me out with my payments immensely. I am so grateful!
Get Product
24th April 2017
It was ok
Nothing special to say, gear yourself up to be pushed into to getting a loan. They do keep your loan open for a week or so but as you always seem to be taking to someone in America they can be a bit pushy at times. Customer service is typically American
Read moreNothing special to say, gear yourself up to be pushed into to getting a loan. They do keep your loan open for a week or so but as you always seem to be taking to someone in America they can be a bit pushy at times. Customer service is typically American
Get Product
16th April 2017
Easy,Quick and excellent
I really need cash to get stuff but won't be accepted with my credit history
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