Your Personal Loan Reviews (43)
Early settlement - denied!
I have contacted them multiple times over the past month ( via chat ) requesting a quote to settle the loan early. They are unable to help because of some "issues" on their end. Well, this isn't really my problem is it? They told me to call them...
Read more I have contacted them multiple times over the past month ( via chat ) requesting a quote to settle the loan early. They are unable to help because of some "issues" on their end. Well, this isn't really my problem is it? They told me to call them instead... well i did try, nobody picking the phone!
From the loan agreement:
"Pursuant to Section 94 of the Consumer Credit Act 1974, You have a right to repay the loan early at any time in full or in part."
Since i am bying denied the right to repay it early and therfore lose money because now i have to pay more... I am going to contact trading standards. I will also leave the very same review on every possible review site i can find them on. People need to be aware of how they treat their customers!
Thanks for not caring
Shame you can't give a 0 stars review. Absolutely stay away from this company. Loans are given out fast and easily but if you have any issues there customer services is scripted and uncaring and the terms and conditions are unethical. I was in a nasty...
Read moreShame you can't give a 0 stars review. Absolutely stay away from this company. Loans are given out fast and easily but if you have any issues there customer services is scripted and uncaring and the terms and conditions are unethical. I was in a nasty vehicle accident, I went out of my way despite being in hospital injured to notify them I would have 0 income for 2+ months as I'd be on sick leave, for them to be the only company I've ever met who continues to default you and add arrears. Complains go nowhere and you get the response it's policy allot and you even get defaults if your on a payment plan so even when you go back to normal payments your never out of arrears. I have worked with other companies and I've never known a back handed view like this.. Ever. IF YOU FALL ON ANY HARD TIMES THEY WILL MAKE YOUR LIFE HELL. You'll spend most of your time stressed. Ill... Pay us..... Lost you job... Pay us.... Nearly died... Who cares pay us. I'm not exajerating this has been my experience since my accident dealing with this company. My advice go somewhere else for your loan, they dont care about you or any accidental circumstance changes. Unsympathetic and disgusting
Bad
Closed account early without letting me know sent debt more then I owed to Carr’s recovery
Fantastic service
Great service, quick and easy , great customer service too
Terrible Company
I have had an awful experience with 118 118 Money. Their customer services is extremely poor and offer contradictory advice on matters such as default notices, which is wholly unacceptable. The FCA should review their licence! Please NEVER use this...
Read moreI have had an awful experience with 118 118 Money. Their customer services is extremely poor and offer contradictory advice on matters such as default notices, which is wholly unacceptable. The FCA should review their licence! Please NEVER use this company!!
Helped in hour of need
Application quick and easy, no stress. Fair repaying options.
Barclays are very goood
I've banked with Barclays for many years and wouldn't bank anywhere else
Easy sign up
Easy to make application. got a quick answer back and monies in bank on the same day. thanks!
The best
Sunteti cea mai tare si buna banca din uk pînă în momentul de față bravoo
Awesome!
The best online bank,Moneze! I haven't the best experience whit them. They are correctly and have good offerts.
Very good
Is the best , i am glead to have the posibiliti to work whit them
High fees but great customer service
Easy access to money but excessive APR fees.
Avoid!
Easy enough to get the loan, but when I paid it off early in full, the trouble...
Read more Easy enough to get the loan, but when I paid it off early in full, the trouble began!
First they didn’t update their systems to reflect that the loan was settled
(In fact my account is £20 in credit). Although, when I called up they acknowledge that it is. They finally update after 3 weeks and 4 phone calls later. However, they update it incorrectly and now say that I’m in debt to the tune of £1,200 and 2 payments behind!
I have called up a total of 6 times and although, on their end, my account is showing as settled I get 2 texts a day and emails threatening my credit rating with a default due to my “arrears”!
I’m sick and tired of dealing with this company, as it really shouldn’t be this hard to settle a debt with them. I have never had an experience like this with any other company. To this day they still can’t give any kind of time frame as to when they will resolve the issue.
Never again. Avoid!
Good product
Good terms and loan duration is just perfect for me to repay it.