Your Personal Loan Reviews (27)
High fees but great customer service
Easy access to money but excessive APR fees.
Avoid!
Easy enough to get the loan, but when I paid it off early in full, the trouble...
Read more Easy enough to get the loan, but when I paid it off early in full, the trouble began!
First they didn’t update their systems to reflect that the loan was settled
(In fact my account is £20 in credit). Although, when I called up they acknowledge that it is. They finally update after 3 weeks and 4 phone calls later. However, they update it incorrectly and now say that I’m in debt to the tune of £1,200 and 2 payments behind!
I have called up a total of 6 times and although, on their end, my account is showing as settled I get 2 texts a day and emails threatening my credit rating with a default due to my “arrears”!
I’m sick and tired of dealing with this company, as it really shouldn’t be this hard to settle a debt with them. I have never had an experience like this with any other company. To this day they still can’t give any kind of time frame as to when they will resolve the issue.
Never again. Avoid!
Good product
Good terms and loan duration is just perfect for me to repay it.
Near 100% APR
Why is this so expensive when banks charge a fraction of this cost? Disgusting rates.
Quick and easy
Easy to apply and quick decision and get find in the same day.
Quick big help!
Short notice loan was paid out the same day. Helped me out big time, big weight off the shoulders thank you.
Was fast
If you don't like money then borrowing money from here is great but is the same with all these sits it will ruin your life if you miss a payment
Friendly professional service
The staff are great. Very friendly and helpful. Excellent service. Would highly recommend.
Good providers
Nice agents and good advisors. A company that's worth taking serious if you need them
Quick, Easy and Informative
They were easy to use, simple dashboard and provide easy updates if required. I have used them twice and would probably use again if required (hopefully not)
Staff issue
Great company for helping you out when you need a loan. My issue with this company is that every member of staff i have ever spoken to, online chat and over the phone are unfortunately for the company very pushy and very rude. Need some customer...
Read moreGreat company for helping you out when you need a loan. My issue with this company is that every member of staff i have ever spoken to, online chat and over the phone are unfortunately for the company very pushy and very rude. Need some customer service training there i think.
Excellent Customer Service
I took out a personal loan to replace my car but was suddenly left in financial difficulty following maternity leave payment problems. 118 were great with me and helped me out with my payments immensely. I am so grateful!
It was ok
Nothing special to say, gear yourself up to be pushed into to getting a loan. They do keep your loan open for a week or so but as you always seem to be taking to someone in America they can be a bit pushy at times. Customer service is typically American
Read moreNothing special to say, gear yourself up to be pushed into to getting a loan. They do keep your loan open for a week or so but as you always seem to be taking to someone in America they can be a bit pushy at times. Customer service is typically American
Easy,Quick and excellent
I really need cash to get stuff but won't be accepted with my credit history
