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American Express: American Express Credit Card reviews

Name: American Express Credit Card
Rating: 4.25 (77 reviews)

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4.25

Based on 77 reviews, last reviewed 12th Apr 2024

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

66%

17%

12%

Latest highest rating:

5

Great cash back and customer service I’ve earned lots of cash back with them Reviewed on: 12th April 2024

Latest lowest rating:

1

Referral links: failure to honour the use of a link Referral links: you click on it and navigate to a dedicated landing page. It’s not the card you want, so where do you go to not break the link? Top le... Read more Reviewed on: 3rd April 2024

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About the American Express Credit Card

Smart Money People is the UK's #1 place for financial services reviews, including of The American Express Card - the flagship card launched by Amex in 1969. With a whole host of benefits, read our consumer reviews before deciding whether this is the right card for you - our community comments on their experiences with the card's Membership Rewards scheme, customer service received from Amex, and anything else they liked or didn't like about this credit card. Already have The American Express Card? Please leave some comments of your own and let others know what you think about this card!

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American Express American Express Credit Card reviews (77)

Great cash back and customer service

I’ve earned lots of cash back with them Reviewed on: 12th April 2024

Referral links: failure to honour the use of a link

Referral links: you click on it and navigate to a dedicated landing page. It’s not the card you want, so where do you go to not break the link? Top left button or buttons in the footer of the landing page? Both take you to the same place to see other card options but my hunch is the links available in the footer don’t retain the referral link and break it - so why is this route possible on a landing page that offers the same thing at the top? Two ways of achieving the same thing shouldn’t exist - you break the link without knowing it. Complaints “the marketing team would know if there was an issue. The link wasn’t used (ie your fault) and I can’t test it myself to confirm your theory. Complaint closed and not honouring points.” Wonderful - I’m closing my account after 13 years of loyalty as a result of such poor handling and asserting I’m not capable of clicking a link. Reviewed on: 3rd April 2024

Dreadful card - no one accepts it

Dreadful card, no one accepts it hardly and for the one retailer that did I couldn’t use it as credit limit was too low and I couldn’t get it increased. A joke really! Reviewed on: 21st March 2024

im a long time customer, aleays with me

im a long time customer, aleays with me Reviewed on: 6th March 2024

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