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American Express American Express Credit Card Reviews

Ratings based on 16 reviews Last review 2 weeks ago

Smart Money People is the UK's #1 place for financial services reviews, including of The American Express Card - the flagship card launched by Amex in 1969. With a whole host of benefits, read our consumer reviews before deciding whether this is the...

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Smart Money People is the UK's #1 place for financial services reviews, including of The American Express Card - the flagship card launched by Amex in 1969. With a whole host of benefits, read our consumer reviews before deciding whether this is the right card for you - our community comments on their experiences with the card's Membership Rewards scheme, customer service received from Amex, and anything else they liked or didn't like about this credit card. Already have The American Express Card? Please leave some comments of your own and let others know what you think about this card!

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Your American Express Credit Card Reviews (16)

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20th April 2018

Platinum Card

Excellent benefits, great service, in particular the travel insurance feature. It covers my whole family everywhere. So many benefits attached to this card the fee is well worth it especially if you are a frequent business traveller.

Paulc's avatarPaulcLevel 3
(0)
3rd May 2017

Even all around

When i look for a credit card i usually aim at the drawbacks instead of the benefits, so since this card (the blue) has long 0% APR period in case you need some time to pay off a large purchase or transfer a balance. Which is totally great. other...

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When i look for a credit card i usually aim at the drawbacks instead of the benefits, so since this card (the blue) has long 0% APR period in case you need some time to pay off a large purchase or transfer a balance. Which is totally great. other than that there is the cashback, an actual benefit, its 6% rate and a $6000 limit makes it really attractive to anyone, really. I must point out that my grocery bill is high and I do drive a few hundred miles every week, keep that in mind if you are considering this card.

Pablo Tavares's avatarPablo TavaresLevel 1
(0)
13th April 2017

Public Complaint

i paid my monthly bill on time £200+ two days later an email from amex said my payment was overdue and if not recieved i would be charged so i paid again ...

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i paid my monthly bill on time £200+ two days later an email from amex said my payment was overdue and if not recieved i would be charged so i paid again (mistake)
now three phone calls and four weeks later i am still waiting for my refund amex claim it was paid back to the wrong account number !!! surely all they had to do was check the payment details and send it back to the same account
i have recieved three empty promises of an imminent payment .

keith taylor's avatarkeith taylorLevel 1
(0)
4th April 2017

Very helpful customer service

If you're going to get a credit card, I would definitely recommend American Express. They're prompt and efficient at reviewing your application and getting your card out to you, and the customer service throughout the entire process is really very...

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If you're going to get a credit card, I would definitely recommend American Express. They're prompt and efficient at reviewing your application and getting your card out to you, and the customer service throughout the entire process is really very good. Every person that I dealt with from the company were helpful, well-informed and friendly, and really did their best to meet my needs and to answer any queries I had. Highly recommended!

Elizabeth Hinds's avatarElizabeth HindsLevel 1
(0)