American Express: American Express Credit Card reviews

Name: American Express Credit Card
Rating: 4.52 (56 reviews)

View other American Express products

4.52

Based on 56 reviews, last reviewed 25th Apr 2023

167% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

73%

18%

Latest highest rating:

5

best customer service if there's a problem, they actually answer the phone Reviewed on: 8th April 2023

Latest lowest rating:

2

Their customer service sucks eggs! And they could use some people skills. Money, money, money, money! That's all they're about, and they were boast all day about the features of their card service, I remember this is not a c... Read more Reviewed on: 25th April 2023

Read all reviews Write a review

About the American Express Credit Card

Smart Money People is the UK's #1 place for financial services reviews, including of The American Express Card - the flagship card launched by Amex in 1969. With a whole host of benefits, read our consumer reviews before deciding whether this is the right card for you - our community comments on their experiences with the card's Membership Rewards scheme, customer service received from Amex, and anything else they liked or didn't like about this credit card. Already have The American Express Card? Please leave some comments of your own and let others know what you think about this card!

Review American Express: American Express Credit Card now

Help others make smarter decisions by sharing your own experience.

Write a review

American Express American Express Credit Card reviews (56)

Their customer service sucks eggs! And they could use some people skills.

Money, money, money, money! That's all they're about, and they were boast all day about the features of their card service, I remember this is not a credit card, this is a club membership, and they act accordingly. Their customer service is available only a few hours a day even for their premium cards. And unfortunately, they are extremely poor at people management. I feel sorry for the people who work there because they don't deserve the venom their poor service evokes in their customers. Reviewed on: 25th April 2023

best customer service

if there's a problem, they actually answer the phone Reviewed on: 8th April 2023

Amex cash back

Love this credit card. Use it for everyday spending and once a year get a percentage given back of what you’ve spent. Be stupid not to use it. Reviewed on: 5th April 2023

Use my link for a sign up bonus

https://americanexpress.com/en-gb/referral/aBDULMlLP1?XL=MNANS Use my referral code and get an extra 26000 avios points. Reviewed on: 30th March 2023

Showing 4 of 56

Do you have a different American Express product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Are you a business? Get insights, reply to reviews, invite customers and understand their needs

There's still more to see!

American Express has a range of products available. Check the ratings of each product to find the right one for you. View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View more news and guides