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American Express: American Express Credit Card reviews

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3.64
Based on 83 reviews, last reviewed 17th Sep 2024
No new 5 star reviews
in the past 90 days
200% increase in 1 star reviews
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1%
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13%

Latest highest rating:

5

American Express credit card is a great credit card,... American Express credit card is a great credit card, especially the Cashback available Reviewed on: 26th August 2024
Andrew Coe's avatar
Andrew Coe

Latest lowest rating:

1

Customer service level of zero I received my British Airways American Express card and set up a direct debit to pay off the full sum when it became due. Amex did not take the funds ... Read more Reviewed on: 17th September 2024
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Andy A
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About this product

Smart Money People is the UK's #1 place for financial services reviews, including of The American Express Card - the flagship card launched by Amex in 1969. With a whole host of benefits, read our consumer reviews before deciding whether this is the right card for you - our community comments on their experiences with the card's Membership Rewards scheme, customer service received from Amex, and anything else they liked or didn't like about this credit card. Already have The American Express Card? Please leave some comments of your own and let others know what you think about this card!

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American Express American Express Credit Card reviews (83)

Quick application process

4
Decision was quick and card and details sent promptly Reviewed on: 15th April 2021
Xeythus's avatar
Xeythus

Quality with rewards

5
Amex is a breeze. I get cashback, rewards, and easy transactions. Reviewed on: 9th July 2020
James's avatar
James

Great card, would recommend

5
Unlimited expenditure available, discounts available, regular updates and communication from company. would always recommend Reviewed on: 12th June 2020
Nish's avatar
Nish

Expressive

4
With Amex, I was able to afford those extra little luxuries and simultaneously earn Airmiles for travel. Sensible limit and good APR. The only downfall is sometimes these particular cards aren't accepted in some places. Reviewed on: 28th May 2020
Sadie's avatar
Sadie

My default credit card

5
I have had an American express rewards card for over 10 years. It is free and I get triple points on Supermarket shopping and standard points on all my other purchases - these come in handy at Christmas time Reviewed on: 8th February 2020
PJE's avatar
PJE

Great all rounder

5
Great all round card. Cash back for buying everyday items with an absolutely outstanding customer service team. Whenever had to call they have been polite, prompt and efficient. I trust them completely. Reviewed on: 28th January 2020
Lindsey Fekete's avatar
Lindsey Fekete

Top-tier Service

5
Unbeatable, love and definitely have faith in AMEX. Reviewed on: 27th January 2020
Aaron's avatar
Aaron

Outstanding

5
American Express customers service is on the ball very helpful and they sort problems straight away plus it doesn’t take forever to answer your call because they are open 24/7. All the information is always up to date and the service is simply the best if they had a bank account I would join straight away Reviewed on: 19th January 2020
Shab's avatar
Shab

Simple to sign up and use great for an oldie with easy password retrieval

5
I have held my American Express card for some years now. Originally I signed up for cash back, but I have stuck with AE because the customer service is really good and the card is easy to use. Also if it's been a while since I have used it, pin number retrieval is quick and simple. Reviewed on: 9th June 2019
Theresa M's avatar
Theresa M

Good card

4
Nice card, reward scheme good. not widely acceptable though Reviewed on: 5th June 2019
HH's avatar
HH

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