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American Express: American Express Credit Card reviews

Name: American Express Credit Card
Rating: 3.89 (101 reviews)

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3.16

Based on 101 reviews, last reviewed 23rd Jan 2026

100% increase in 5 star reviews

in the past 90 days

50% increase in 1 star reviews

in the past 90 days

58%

15%

21%

Latest highest rating:

5

Using this bank and credit card for 2 years. Using this bank and credit card for 2 years. It is fair option when I want something which is just too pricey for that moment and can ease the stress ... Read more Reviewed on: 22nd January 2026

Latest lowest rating:

1

Worse Bank EVER Not enough, the interest is high but the customer service is the worst and completely useless! They answer calls after 30 minutes of waiting, if you’r... Read more Reviewed on: 23rd January 2026

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About this product

Smart Money People is the UK's #1 place for financial services reviews, including of The American Express Card - the flagship card launched by Amex in 1969. With a whole host of benefits, read our consumer reviews before deciding whether this is the right card for you - our community comments on their experiences with the card's Membership Rewards scheme, customer service received from Amex, and anything else they liked or didn't like about this credit card. Already have The American Express Card? Please leave some comments of your own and let others know what you think about this card!

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American Express American Express Credit Card reviews (101)

Effective

Such a grate life saver when I have a emergency bill or pay out and very fair to customers, plus builds cash back and builds my credit score Reviewed on: 23rd March 2023

Just excellent

Exceptionally good service, I have never had a credit card before, having the American Express card and paying it off each month has given me an excellent credit rating, and I’m earning air miles. I cannot recommend them enough. Reviewed on: 10th March 2023

Great experience

I was in need for a credit card for a while, I found American Express. It was a very good digital application process on the American Express website. It is a very customer-oriented interface, and the approval process was very smooth. Besides, the mobile app is so good and I keep using it for all my needs about my credit card. Great credit card experience overall. Strongly recommended. Reviewed on: 10th March 2023

Great points

Enjoy using this card for my purchases as much as possible and nice to get a little bonus at the end of the year. Reviewed on: 10th March 2023

Offers great value as long as it's your main card

This is a terrific company that offers great products p I would recommend to everyone Reviewed on: 1st March 2023

low credit limit

they wouldnt increase my credit limit even when i asked Reviewed on: 9th February 2023

American Dream

The team have been very supportive of my financial needs and personal situation. Reviewed on: 9th February 2023

Free reward offers included!

Needed a simple card to keep an eye on my spending during a 3 week trip. This ticked all the boxes and more offers are available as time goes on (got good cashback on easyjet holidays and paid immediately!) Reviewed on: 30th January 2023

Brillant provider Crrdit cards

Great American Express, easy app and very good customer service Reviewed on: 16th January 2023

Terrible company that doesn't care

American express are a company that doesn't care about their customers. They do not read customers communications and they do not communicate. I would highly recommend staying away from the brand. Reviewed on: 13th January 2023

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