Write a review

Newsletter

Go to business site

American Express: American Express Credit Card reviews

Name: American Express Credit Card
Rating: 3.79 (119 reviews)

View other American Express products

3.79

Based on 119 reviews, last reviewed 12th Jun 2026

1100% increase in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

60%

17%

18%

Latest highest rating:

5

Amex cards are great value. I have had various Amex cards over the years and have found them to be great value for money between the items acquired via points, and discounts/bene... Read more Reviewed on: 12th June 2026

Latest lowest rating:

1

American Express has become a complete joke. American Express has become a complete joke. What used to represent strong credit and financial flexibility now feels entirely misleading. My busines... Read more Reviewed on: 3rd April 2026

Read all reviews Write a review

About this product

Smart Money People is the UK's #1 place for financial services reviews, including of The American Express Card - the flagship card launched by Amex in 1969. With a whole host of benefits, read our consumer reviews before deciding whether this is the right card for you - our community comments on their experiences with the card's Membership Rewards scheme, customer service received from Amex, and anything else they liked or didn't like about this credit card. Already have The American Express Card? Please leave some comments of your own and let others know what you think about this card!

Review American Express: American Express Credit Card now

Help others make smarter decisions by sharing your own experience.

Write a review

American Express American Express Credit Card reviews (119)

Good credit card with added travel insurance

I like their credit card and they also provide me with travel insurance Reviewed on: 26th September 2017

Best credit card

Literally the best credit card I've ever had. Good offers and cashback available Reviewed on: 19th August 2017

Quick decision & great Credit Limit

Quick decision & great Credit Limit, all easy to manage through mobile app and internet banking Reviewed on: 29th June 2017

Got a cash back card

Best credit card ever. Lot of offers along with the cash back. Also mega card limit Reviewed on: 30th May 2017

very affordable

I was very please to be served by American Express Reviewed on: 15th May 2017

Even all around

When i look for a credit card i usually aim at the drawbacks instead of the benefits, so since this card (the blue) has long 0% APR period in case you need some time to pay off a large purchase or transfer a balance. Which is totally great. other than that there is the cashback, an actual benefit, its 6% rate and a $6000 limit makes it really attractive to anyone, really. I must point out that my grocery bill is high and I do drive a few hundred miles every week, keep that in mind if you are considering this card. Reviewed on: 3rd May 2017

Public Complaint

i paid my monthly bill on time £200+ two days later an email from amex said my payment was overdue and if not recieved i would be charged so i paid again (mistake) now three phone calls and four weeks later i am still waiting for my refund amex claim it was paid back to the wrong account number !!! surely all they had to do was check the payment details and send it back to the same account i have recieved three empty promises of an imminent payment . Reviewed on: 13th April 2017

best cashback credit card

great customer service, best cashback rates available. mobile app is very good Reviewed on: 4th April 2017

Very helpful customer service

If you're going to get a credit card, I would definitely recommend American Express. They're prompt and efficient at reviewing your application and getting your card out to you, and the customer service throughout the entire process is really very good. Every person that I dealt with from the company were helpful, well-informed and friendly, and really did their best to meet my needs and to answer any queries I had. Highly recommended! Reviewed on: 4th April 2017

Do you have a different American Express product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Are you a business? Get insights, reply to reviews, invite customers and understand their needs

Alternative products

Credit card
from ASDA Money 3.01 from 107 reviews
Credit card
from Zable 4.82 from 106007 reviews
Credit card
from Zopa 4.87 from 44347 reviews

Want to see more from American Express?

Gold Credit Card
from American Express 4.52 from 25 reviews
Platinum Cashback Credit Card
from American Express 4.43 from 70 reviews
British Airways credit card
from American Express 4.28 from 91 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub