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American Express: American Express Credit Card reviews

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3.52
Based on 91 reviews, last reviewed 26th Mar 2025
500% increase in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
65%
See only 4 star reviews
14%
See only 3 star reviews
5%
See only 2 star reviews
1%
See only 1 star reviews
15%

Latest highest rating:

5

Very good experience all around. Very good experience all around, I love the benefits and cash back that I get from it and am very pleased with the speed and quality of service as wel... Read more Reviewed on: 26th March 2025
Louis H's avatar
Louis H

Latest lowest rating:

1

WHEN I NEEDED AMEX TO HELP THEY LET ME DOWN I have had a Amex card for 30 years. Now I have a platinum business card and a personal card. I left my credit card details with British Airways and B... Read more Reviewed on: 7th February 2025
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Ian B
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About this product

Smart Money People is the UK's #1 place for financial services reviews, including of The American Express Card - the flagship card launched by Amex in 1969. With a whole host of benefits, read our consumer reviews before deciding whether this is the right card for you - our community comments on their experiences with the card's Membership Rewards scheme, customer service received from Amex, and anything else they liked or didn't like about this credit card. Already have...

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American Express American Express Credit Card reviews (91)

Trusted Card Provider

5
Great customer service via UK call centre, the phone app is functionally rich and easy to navigate, decent cash back and retailer specific offers Reviewed on: 18th May 2019
Hamish Archibald's avatar
Hamish Archibald

TOP QUALITY CREDIT CARD

5
ALWAYS GREAT SERVICE AND VERY GOOD CASH BACK INCENTIVE MAKE IT A NO BRAINER TO GET ONE! Reviewed on: 15th April 2019
Nino Amor's avatar
Nino Amor

ms

4
the process of applying for the credit card was simple and relatively easy it arrived promptly within a couple of days Reviewed on: 15th April 2019
flowerpot2000's avatar
flowerpot2000

Amazing rewards & offers

5
Amex is straight fire. Only called once their service line once and they were outstanding. The app is super intuitive, it's very easy to browse offers and save them to your card for later use. Reviewed on: 21st December 2018
Ale's avatar
Ale

great rewards

5
Useful rewards, loyalty points and more. Reviewed on: 17th December 2018
Vladimir's avatar
Vladimir

Very amazing bank account and unlimited withdrawals even more amazing as this is not like any other bank.

5
Very amazing bank account and unlimited withdrawals even more amazing as this is not like any other bank. very nice experience seemless and smooth payments. Reviewed on: 21st November 2018
Mji Judge's avatar
Mji Judge

not fair

1
great card will be sent to your adress ..haha i open letter sorry not this time.... Reviewed on: 1st June 2018
kasia's avatar
kasia

Platinum Card

5
Excellent benefits, great service, in particular the travel insurance feature. It covers my whole family everywhere. So many benefits attached to this card the fee is well worth it especially if you are a frequent business traveller. Reviewed on: 20th April 2018
Paulc's avatar
Paulc

great offers

5
Good customer service along with don't get offers and rewards. I would definately recommend Reviewed on: 6th April 2018
elvisfan's avatar
elvisfan

Great benefits

4
A very useful card with great benefits. It's just a shame more shops aren't able to accept this payment! Reviewed on: 4th April 2018
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rjc3g12

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