Write a review

Go to business site

American Express: American Express Credit Card reviews

Name: American Express Credit Card
Rating: 3.27 (107 reviews)

View other American Express products

3.27

Based on 107 reviews, last reviewed 20th Apr 2026

200% increase in 5 star reviews

in the past 90 days

67% decrease in 1 star reviews

in the past 90 days

57%

16%

21%

Latest highest rating:

5

I had a great experience using my American Express c... I had a great experience using my American Express credit card. The transaction was smooth, and the app made it easy to track everything in real time.... Read more Reviewed on: 20th April 2026

Latest lowest rating:

1

American Express has become a complete joke. American Express has become a complete joke. What used to represent strong credit and financial flexibility now feels entirely misleading. My busines... Read more Reviewed on: 3rd April 2026

Read all reviews Write a review

About this product

Smart Money People is the UK's #1 place for financial services reviews, including of The American Express Card - the flagship card launched by Amex in 1969. With a whole host of benefits, read our consumer reviews before deciding whether this is the right card for you - our community comments on their experiences with the card's Membership Rewards scheme, customer service received from Amex, and anything else they liked or didn't like about this credit card. Already have The American Express Card? Please leave some comments of your own and let others know what you think about this card!

Review American Express: American Express Credit Card now

Help others make smarter decisions by sharing your own experience.

Write a review

American Express American Express Credit Card reviews (107)

Superb customer service

Always professional and customer-focussed Reviewed on: 8th July 2021

Excellent app, great customer care

The app is very user friendly and the statements are very clear. When I raised a query It was dealt with swiftly and efficiently. Also have a good cash back scheme, especially for the first 3 months Reviewed on: 15th June 2021

Great service, great card

Very good benefits and excellent customer service. Very happy with my Amex credit card Reviewed on: 14th June 2021

Great customer service and fraudulent identification in.

I’ve had issues with chargers and they are great to get refunds. Also identified a fraudulent transaction before processing a 3,250 US dollar charge for an online reservation with Philippine Airlines. Reviewed on: 14th June 2021

Quick application process

Decision was quick and card and details sent promptly Reviewed on: 15th April 2021

Quality with rewards

Amex is a breeze. I get cashback, rewards, and easy transactions. Reviewed on: 9th July 2020

Great card, would recommend

Unlimited expenditure available, discounts available, regular updates and communication from company. would always recommend Reviewed on: 12th June 2020

Expressive

With Amex, I was able to afford those extra little luxuries and simultaneously earn Airmiles for travel. Sensible limit and good APR. The only downfall is sometimes these particular cards aren't accepted in some places. Reviewed on: 28th May 2020

My default credit card

I have had an American express rewards card for over 10 years. It is free and I get triple points on Supermarket shopping and standard points on all my other purchases - these come in handy at Christmas time Reviewed on: 8th February 2020

Great all rounder

Great all round card. Cash back for buying everyday items with an absolutely outstanding customer service team. Whenever had to call they have been polite, prompt and efficient. I trust them completely. Reviewed on: 28th January 2020

Do you have a different American Express product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Are you a business? Get insights, reply to reviews, invite customers and understand their needs

Alternative products

Avios Credit Card
from TSB 3.20 from 19 reviews
Credit Card
from Bank of China (UK) 5.00 from 2 reviews
Everyday Credit Card
from Santander 4.11 from 23 reviews

Want to see more from American Express?

Gold Credit Card
from American Express 4.74 from 25 reviews
Platinum Cashback Credit Card
from American Express 4.57 from 69 reviews
British Airways credit card
from American Express 4.42 from 88 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub