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American Express: American Express Credit Card reviews

3.65
Based on 83 reviews, last reviewed 17th Sep 2024
100% decrease in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
64%
See only 4 star reviews
16%
See only 3 star reviews
6%
See only 2 star reviews
1%
See only 1 star reviews
13%

Latest highest rating:

5

American Express credit card is a great credit card,... American Express credit card is a great credit card, especially the Cashback available Reviewed on: 26th August 2024
Andrew Coe's avatar
Andrew Coe

Latest lowest rating:

1

Customer service level of zero I received my British Airways American Express card and set up a direct debit to pay off the full sum when it became due. Amex did not take the funds ... Read more Reviewed on: 17th September 2024
Andy A's avatar
Andy A

About this product

Smart Money People is the UK's #1 place for financial services reviews, including of The American Express Card - the flagship card launched by Amex in 1969. With a whole host of benefits, read our consumer reviews before deciding whether this is the right card for you - our community comments on their experiences with the card's Membership Rewards scheme, customer service received from Amex, and anything else they liked or didn't like about this credit card. Already have The American Express Card? Please leave some comments of your own and let others know what you think about this card!

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American Express American Express Credit Card reviews (83)

AMEX

5
Quick to get a decision, excellent customer care once you have the perks. Reviewed on: 5th June 2019

Great Reward Credit Card

5
We changed our current credit card to the American Express card with cash back rewards. It gives a great introductory offer and then continues with cash back throughout which you can access at the end of the year! It will be great to have a sum of money for a treat! Reviewed on: 2nd June 2019

Trusted Card Provider

5
Great customer service via UK call centre, the phone app is functionally rich and easy to navigate, decent cash back and retailer specific offers Reviewed on: 18th May 2019

TOP QUALITY CREDIT CARD

5
ALWAYS GREAT SERVICE AND VERY GOOD CASH BACK INCENTIVE MAKE IT A NO BRAINER TO GET ONE! Reviewed on: 15th April 2019

ms

4
the process of applying for the credit card was simple and relatively easy it arrived promptly within a couple of days Reviewed on: 15th April 2019

Amazing rewards & offers

5
Amex is straight fire. Only called once their service line once and they were outstanding. The app is super intuitive, it's very easy to browse offers and save them to your card for later use. Reviewed on: 21st December 2018

great rewards

5
Useful rewards, loyalty points and more. Reviewed on: 17th December 2018

Very amazing bank account and unlimited withdrawals even more amazing as this is not like any other bank.

5
Very amazing bank account and unlimited withdrawals even more amazing as this is not like any other bank. very nice experience seemless and smooth payments. Reviewed on: 21st November 2018

not fair

1
great card will be sent to your adress ..haha i open letter sorry not this time.... Reviewed on: 1st June 2018

Platinum Card

5
Excellent benefits, great service, in particular the travel insurance feature. It covers my whole family everywhere. So many benefits attached to this card the fee is well worth it especially if you are a frequent business traveller. Reviewed on: 20th April 2018

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