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American Express: American Express Credit Card reviews

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3.15
Based on 101 reviews, last reviewed 23rd Jan 2026
100% increase in 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
58%
See only 4 star reviews
15%
See only 3 star reviews
5%
See only 2 star reviews
1%
See only 1 star reviews
21%

Latest highest rating:

5

Using this bank and credit card for 2 years. Using this bank and credit card for 2 years. It is fair option when I want something which is just too pricey for that moment and can ease the stress ... Read more Reviewed on: 22nd January 2026
Matus's avatar
Matus

Latest lowest rating:

1

Worse Bank EVER Not enough, the interest is high but the customer service is the worst and completely useless! They answer calls after 30 minutes of waiting, if you’r... Read more Reviewed on: 23rd January 2026
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O B
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About this product

Smart Money People is the UK's #1 place for financial services reviews, including of The American Express Card - the flagship card launched by Amex in 1969. With a whole host of benefits, read our consumer reviews before deciding whether this is the right card for you - our community comments on their experiences with the card's Membership Rewards scheme, customer service received from Amex, and anything else they liked or didn't like about this credit card. Already have The American Express Card? Please leave some comments of your own and let others know what you think about this card!

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American Express American Express Credit Card reviews (101)

Very helpful customer service

4
If you're going to get a credit card, I would definitely recommend American Express. They're prompt and efficient at reviewing your application and getting your card out to you, and the customer service throughout the entire process is really very good. Every person that I dealt with from the company were helpful, well-informed and friendly, and really did their best to meet my needs and to answer any queries I had. Highly recommended! Reviewed on: 4th April 2017
Elizabeth Hinds's avatar
Elizabeth Hinds

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