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TSB: Platinum Purchase Card reviews

2.25
Based on 8 reviews, last reviewed 15th Jul 2023
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
13%
See only 4 star reviews
25%
3 star
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0%
2 star
See only 2 star reviews
0%
See only 1 star reviews
62%

Latest highest rating:

5

Excellent customer service Sharon H in Swansea I spoke to Sharon H from Swansea today. I found Sharon to be endearing,funny,and a very professional person. Sharon was genuinely interested in he... Read more Reviewed on: 15th July 2023

Latest lowest rating:

1

Useless Trying to set up online banking and website won’t verify my identity. Spent over 2 weeks trying to resolve. Been asked to ‘switch it off and switch it... Read more Reviewed on: 13th August 2020
Mac's avatar
Mac

About the Platinum Purchase Card

TSB Platinum Purchase Card reviews can help you to find out about the pros and cons of the Platinum Purchase Card credit card. What kind of features do TSB customers like? Find out more about the TSB Platinum Purchase Card by reading our trusted Smart Money People reviews. You can also write your own TSB Platinum Purchase Card reviews to share your own experience with Smart Money People, the UK's leading financial services review site. Together, we can make financial services work better for everyone.

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TSB Platinum Purchase Card reviews (8)

Excellent customer service Sharon H in Swansea

5
I spoke to Sharon H from Swansea today. I found Sharon to be endearing,funny,and a very professional person. Sharon was genuinely interested in helping me. I hope Sharon is given the recognition she so rightly deserves. Thank you so very much Sharon , you are a true star. Reviewed on: 15th July 2023

Useless

1
Trying to set up online banking and website won’t verify my identity. Spent over 2 weeks trying to resolve. Been asked to ‘switch it off and switch it back on again’ (I know it’s 2020 Reviewed on: 13th August 2020
Mac's avatar
Mac

Time to leave TSB

1
I am self isolating and have been for five weeks,however I need to carry out some transactions . I have attempted to register for internet& telephone banking. In order to do so the process means I receive a PIN number which would be sent to my home or mobile number,obviously I am not at home and because of the remote location I am staying at the moment I have no mobile signal. For security reasons,they Have refused to use the number of my current location or use my email address. As a result,I will now have to make a 140 round trip to Inverness. It’s my only option. Going to close my account at the first opportunity Reviewed on: 29th April 2020
Peter Burd's avatar
Peter Burd

Rubish online system

1
I have good Credit History. Card approved online but after few days got email that my application is declined. Rubbish system Reviewed on: 13th April 2020
deen's avatar
deen

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