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TSB: Platinum Purchase Card reviews

Name: Platinum Purchase Card
Rating: 4.20 (9 reviews)

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4.20

Based on 9 reviews, last reviewed 13th Oct 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

22%

3 star

2 star

56%

Latest highest rating:

5

Great offer on balance transfer!’ Recently took a balance transfer and they gave 0% interest payments and 3 years to pay-brilliant! Reviewed on: 13th October 2026

Latest lowest rating:

1

Useless Trying to set up online banking and website won’t verify my identity. Spent over 2 weeks trying to resolve. Been asked to ‘switch it off and switch it... Read more Reviewed on: 13th August 2020

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About this product

TSB Platinum Purchase Card reviews can help you to find out about the pros and cons of the Platinum Purchase Card credit card. What kind of features do TSB customers like? Find out more about the TSB Platinum Purchase Card by reading our trusted Smart Money People reviews. You can also write your own TSB Platinum Purchase Card reviews to share your own experience with Smart Money People, the UK's leading financial services review site. Together, we can make financial services work better for everyone.

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TSB Platinum Purchase Card reviews (9)

Great offer on balance transfer!’

Recently took a balance transfer and they gave 0% interest payments and 3 years to pay-brilliant! Reviewed on: 13th October 2026

Excellent customer service Sharon H in Swansea

I spoke to Sharon H from Swansea today. I found Sharon to be endearing,funny,and a very professional person. Sharon was genuinely interested in helping me. I hope Sharon is given the recognition she so rightly deserves. Thank you so very much Sharon , you are a true star. Reviewed on: 15th July 2023

Useless

Trying to set up online banking and website won’t verify my identity. Spent over 2 weeks trying to resolve. Been asked to ‘switch it off and switch it back on again’ (I know it’s 2020 Reviewed on: 13th August 2020

Time to leave TSB

I am self isolating and have been for five weeks,however I need to carry out some transactions . I have attempted to register for internet& telephone banking. In order to do so the process means I receive a PIN number which would be sent to my home or mobile number,obviously I am not at home and because of the remote location I am staying at the moment I have no mobile signal. For security reasons,they Have refused to use the number of my current location or use my email address. As a result,I will now have to make a 140 round trip to Inverness. It’s my only option. Going to close my account at the first opportunity Reviewed on: 29th April 2020

Rubish online system

I have good Credit History. Card approved online but after few days got email that my application is declined. Rubbish system Reviewed on: 13th April 2020

No faith

Applied for a bank loan and point blank got refused,have been a loyal customer for over 30 years Reviewed on: 4th July 2017

Don't listen

Been a loyal customer for over 30 years and applied for a reasonable loan,got refused without any reason. Reviewed on: 4th July 2017

I have had an excellent experience.

I have had an awesome experience with my platinum purchase card from TSB when using their credit card. Signing up and being approved took no time at all and it was shipped to me in just 3 business days. Overall I would highly recommend this card to anyone who is looking for a new card. Reviewed on: 14th April 2015

They treat their costumes like they care

They're trustworthy and great to work with on daily basis. Reviewed on: 13th April 2015

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