Write a review

TSB: Platinum Purchase Card reviews

Name: Platinum Purchase Card
Rating: 2.25 (8 reviews)

View other TSB products

2.56

Based on 8 reviews, last reviewed 15th Jul 2023

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

13%

25%

3 star

2 star

62%

Latest highest rating:

5

Excellent customer service Sharon H in Swansea I spoke to Sharon H from Swansea today. I found Sharon to be endearing,funny,and a very professional person. Sharon was genuinely interested in he... Read more Reviewed on: 15th July 2023

Latest lowest rating:

1

Useless Trying to set up online banking and website won’t verify my identity. Spent over 2 weeks trying to resolve. Been asked to ‘switch it off and switch it... Read more Reviewed on: 13th August 2020

Read all reviews Write a review

About this product

TSB Platinum Purchase Card reviews can help you to find out about the pros and cons of the Platinum Purchase Card credit card. What kind of features do TSB customers like? Find out more about the TSB Platinum Purchase Card by reading our trusted Smart Money People reviews. You can also write your own TSB Platinum Purchase Card reviews to share your own experience with Smart Money People, the UK's leading financial services review site. Together, we can make financial services work better for everyone.

Review TSB: Platinum Purchase Card now

Help others make smarter decisions by sharing your own experience.

Write a review

TSB Platinum Purchase Card reviews (8)

Excellent customer service Sharon H in Swansea

I spoke to Sharon H from Swansea today. I found Sharon to be endearing,funny,and a very professional person. Sharon was genuinely interested in helping me. I hope Sharon is given the recognition she so rightly deserves. Thank you so very much Sharon , you are a true star. Reviewed on: 15th July 2023

Useless

Trying to set up online banking and website won’t verify my identity. Spent over 2 weeks trying to resolve. Been asked to ‘switch it off and switch it back on again’ (I know it’s 2020 Reviewed on: 13th August 2020

Time to leave TSB

I am self isolating and have been for five weeks,however I need to carry out some transactions . I have attempted to register for internet& telephone banking. In order to do so the process means I receive a PIN number which would be sent to my home or mobile number,obviously I am not at home and because of the remote location I am staying at the moment I have no mobile signal. For security reasons,they Have refused to use the number of my current location or use my email address. As a result,I will now have to make a 140 round trip to Inverness. It’s my only option. Going to close my account at the first opportunity Reviewed on: 29th April 2020

Rubish online system

I have good Credit History. Card approved online but after few days got email that my application is declined. Rubbish system Reviewed on: 13th April 2020

No faith

Applied for a bank loan and point blank got refused,have been a loyal customer for over 30 years Reviewed on: 4th July 2017

Don't listen

Been a loyal customer for over 30 years and applied for a reasonable loan,got refused without any reason. Reviewed on: 4th July 2017

I have had an excellent experience.

I have had an awesome experience with my platinum purchase card from TSB when using their credit card. Signing up and being approved took no time at all and it was shipped to me in just 3 business days. Overall I would highly recommend this card to anyone who is looking for a new card. Reviewed on: 14th April 2015

They treat their costumes like they care

They're trustworthy and great to work with on daily basis. Reviewed on: 13th April 2015

Do you have a different TSB product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Are you a business? Get insights, reply to reviews, invite customers and understand their needs

Alternative products

Choice Rewards Credit Card
from Lloyds Bank 4.10 from 13 reviews
Gold Card
from first direct 3.92 from 8 reviews
Credit Card
from Jaja Finance 1.45 from 139 reviews

There's still more to see!

TSB has a range of products available. Check the ratings of each product to find the right one for you. View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub