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American Express: American Express Credit Card reviews

Name: American Express Credit Card
Rating: 4.1 (91 reviews)

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3.51

Based on 91 reviews, last reviewed 26th Mar 2025

500% increase in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

65%

14%

15%

Latest highest rating:

5

Very good experience all around. Very good experience all around, I love the benefits and cash back that I get from it and am very pleased with the speed and quality of service as wel... Read more Reviewed on: 26th March 2025

Latest lowest rating:

1

WHEN I NEEDED AMEX TO HELP THEY LET ME DOWN I have had a Amex card for 30 years. Now I have a platinum business card and a personal card. I left my credit card details with British Airways and B... Read more Reviewed on: 7th February 2025

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About this product

Smart Money People is the UK's #1 place for financial services reviews, including of The American Express Card - the flagship card launched by Amex in 1969. With a whole host of benefits, read our consumer reviews before deciding whether this is the right card for you - our community comments on their experiences with the card's Membership Rewards scheme, customer service received from Amex, and anything else they liked or didn't like about this credit card. Already have The American Express Card? Please leave some comments of your own and let others know what you think about this card!

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American Express American Express Credit Card reviews (91)

Very helpful customer service

If you're going to get a credit card, I would definitely recommend American Express. They're prompt and efficient at reviewing your application and getting your card out to you, and the customer service throughout the entire process is really very good. Every person that I dealt with from the company were helpful, well-informed and friendly, and really did their best to meet my needs and to answer any queries I had. Highly recommended! Reviewed on: 4th April 2017

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