Ms F's community profile page - Smart Money People

Write a review

Go to business site

Viewing profile for,

Ms F

Total reviews written

Helpful marks given to their reviews

Times reviews seen

All reviews (1)

Review of the Jaja Finance, Credit card:

View on product page

I forgot my special code in March 2015.

I forgot my special code in March 2015. They blocked my card and access to app. I provided the relevant signed copies for proof of identity & they sent me a "thanks for your documents " letter in Aug 25. I tried writing, calling etc but they treated me like a criminal. I had to put in an FSA Ombudsman complaint which took months. In Feb 2026, they've written to me telling me there's been fraudulent activity on my card, which I have had access to for almost a year now. They've asked me to contact them via the app but I'm still blocked so can't. Again, I've tried calling but am on hold for several hours at a time. This is a company set up by two Norwegian guys who've bought up UK Post Office credit cards and Bank of Ireland. They're so bad it's illegal, shameful and immoral. Anxiety inducing to say the least. Reviewed on: 20th February 2026

We are helping 1000s to make smarter financial decisions

We use the power of consumer reviews to help increase trust and transparency in financial services and to deliver industry leading insight and events.