American Express Credit Card Reviews

  Ratings based on 112 reviews       Last review 1 week ago    

American Express Credit Card reviews can help you to find out about the pros and cons of the Credit Card credit card. What kind of features do American Express customers like? Find out more about the American Express Credit Card by reading our trusted...

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American Express Credit Card reviews can help you to find out about the pros and cons of the Credit Card credit card. What kind of features do American Express customers like? Find out more about the American Express Credit Card by reading our trusted Smart Money People reviews. You can also write your own American Express Credit Card reviews to share your own experience with Smart Money People, the UK's leading financial services review site. Together, we can make financial services work better for everyone.

Overall Rating

Great

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American Express Review Insight

What are people saying in their reviews?

Customer Service

47% of feedback is Process related

Customer profile

Top Age Profile: 25-34

Top Channel Preference: Online

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Your Credit Card Reviews

112 reviews

Review American Express's Credit Card now

Best credit card

Great service , great APR , looks after the customer

Reviewed on 15th September 2021
lee lee's avatar
lee lee

Best Credit Card

Priority Pass membership card very good

Reviewed on 15th June 2021
Tony Giovanni Chen's avatar
Tony Giovanni Chen

Good value

Good value easy to apply, very straightforward

Reviewed on 18th February 2021
Aaron Gillman's avatar
Aaron Gillman

Great Card with Rewards

Love American Express. Love the rewards system. Recommend it everyday.

Reviewed on 18th September 2020
Katy Greenhalgh's avatar
Katy Greenhalgh

Beyond Expectations

Superb support in the current crisis for both consumers and businesses an example to others

Reviewed on 11th July 2020
Chirag Patel's avatar
Chirag Patel

Got your back...

I always feel protected using my AMEX to pay for things after raising disputes following questionable products/services provided. Full credit on to my statement given whilst they chase the merchant. On top of this, they give 1% cashback on all... Read more

I always feel protected using my AMEX to pay for things after raising disputes following questionable products/services provided. Full credit on to my statement given whilst they chase the merchant. On top of this, they give 1% cashback on all purchases (5% for the first three months). Get £25 for applying by this link and spend £1 on your new card - http:// amex.co.uk/ refer/ dAVIdPLUkr?XL=MIANS

Reviewed on 7th June 2020
davpay's avatar
davpay

A brand you can trust

Excellent customer service combined with cash back incentives makes this a top credit card

Reviewed on 29th May 2020
Hamish Archibald's avatar
Hamish Archibald

Good Service

Not had any problems, bonus cashback calculated as advertised.

Reviewed on 27th April 2020
Jackisback's avatar
Jackisback

Cashback great, has been disability friendly so far for me

Has been great since opening a year ago, earn cashback on purchases which all helps. Has benefit offers, not many but quite good when they do. It is hard to find these offers though on website. Have recommended card to family members who have opened... Read more

Has been great since opening a year ago, earn cashback on purchases which all helps. Has benefit offers, not many but quite good when they do. It is hard to find these offers though on website. Have recommended card to family members who have opened them too and been happy. Had a few places not accept american express but not many. Pay it off each month in full. Customer service has been good so far, when needed to contact them by email as disability doesnt allow me to phone.

Reviewed on 1st May 2019
justwannahelp's avatar
justwannahelp

British Airways Amex Card

Good Avios rewards programme. Easy to earn and quick to allocate to my Avios account. I have already taken several flights based on my spending. Their website is slow, but other than that very happy with service and rewards.

Reviewed on 16th April 2019
Dave Reed's avatar
Dave Reed

Exceptional custoner sevice.

I applied for the platinum everyday cashback credit card recently after poor service and security with a well known supermarket Clubcard credit jcard .abd found them to completely the opposite ie they were extremely professional, efficicuent, helpful,... Read more

I applied for the platinum everyday cashback credit card recently after poor service and security with a well known supermarket Clubcard credit jcard .abd found them to completely the opposite ie they were extremely professional, efficicuent, helpful, and knowledgeable and the process, including pin, only took 5 days and my credit limit was 3 times as much! What really impressed me was the fact that they immediately followed this up with a detailed survey and their tight security process.

Although their scope isn’t as extensive as other cards - so I have a backup card - they cover most larger retailers and services and said they’re exoandibg all the time.

Reviewed on 9th December 2018
Louli's avatar
Louli

Good Rewards

Good rewards but not all shops take AMEX.

Reviewed on 1st June 2018
Lee Whittaker's avatar
Lee Whittaker

A good card but not accepted everywhere

I enjoy some cashback but it's really hit or miss whether places will accept an Amex card.

Reviewed on 4th April 2018
Sarah Webb's avatar
Sarah Webb

Great card with great benefits

The Amex Platinum card is a great card with great benefits

Reviewed on 10th February 2018
steven@sjmiles.co.uk's avatar
steven@sjmiles.co.uk

AMEX Platinum Credit Card

Great cashback rewards but AMEX is still not accepted in a lot of places and contactless seems hit and miss compared to Mastercard or Visa. Good customer service.

Reviewed on 17th January 2018
Lee Whittaker's avatar
Lee Whittaker

Execellent

Friendly service are good. And quick

Reviewed on 2nd July 2017
Anicia saunders's avatar
Anicia saunders

Good Rewards

American Express offer good rewards including cashback and nectar points. However, not widely accepted, especially in smaller outlets and independents.

Reviewed on 9th June 2017
Lee Whittaker's avatar
Lee Whittaker

Great 5% cashback on purchases

OK so you can't use it everywhere but the Platinum Everyday Cashback card gives you a very tasty 5% return with a maximum payback of £100.

Reviewed on 9th June 2017
Owen Richards's avatar
Owen Richards

Fast and efficient

The procedure was very straight forward, I made the enquiry for what I wanted and the reply came back straightaway.

Reviewed on 30th May 2017
Aju thomas's avatar
Aju thomas

The power of amex

The power of amex is amazing but their customer service could be a bit more helpful

Reviewed on 8th May 2017
Alice brett's avatar
Alice brett