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Barclaycard reviews

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Rated Good 3.88/5

Barclaycard reviews

Unverified business
Last reviewed within 14 days

Review summary

People rate this company as Good based on 582 product reviews

Average score of 3.88/5
5 star
55%
4 star
19%
3 star
10%
2 star
3%
1 star
13%
Reviews for Barclaycard have trended negatively over the past 90 days

Latest positive rating

5/5

Was a great card for amazon shoppers

I used this card for years as my grocery and petrol card until they stopped doing this card, and used to get a lot of... I used this card for years as my grocery and petrol card until they stopped doing this card, and used to get a lot of rewards and exchange them for £50 Amazon vouchers. I do a lot of Amazon shopping the benefits of this card were huge, and am sad to see them end the freedom rewards for a regular cash back at such a low percentage. Overall I had a great experience with Barclaycard and as it was my grocery card, it was easy to rack up points. Read more Read less

Latest negative rating

1/5

is BARCLAYS in banking?

I’ve been with BARCLAYS for quite awhile and while everybody else has increased my credit and supplied the other better products this bank does nothing... I’ve been with BARCLAYS for quite awhile and while everybody else has increased my credit and supplied the other better products this bank does nothing I pay every month. I pay everything off. I have no huge debts and I don’t understand it but thank God there’s lots of other banks out there so you don’t have to deal with this one. Even though I’m still a customer. Read more Read less

About Barclaycard

Barclaycard reviews from our Smart Money People can help you to find out more about Barclaycard whose five core values are Respect, Integrity, Service, Excellence and Stewardship. Smart Money People is the place for Barclaycard reviews. Read and write reviews to help increase trust and transparency in Financial Services.

Barclaycard at a glance

Reviews for Barclaycard

Showing 11 of 582 company reviews Last reviewed within 14 days

is BARCLAYS in banking?

Freedom Rewards Credit Card 9th February 2025

I’ve been with BARCLAYS for quite awhile and while everybody else has increased my credit and supplied the other better products this bank does nothing... I’ve been with BARCLAYS for quite awhile and while everybody else has increased my credit and supplied the other better products this bank does nothing I pay every month. I pay everything off. I have no huge debts and I don’t understand it but thank God there’s lots of other banks out there so you don’t have to deal with this one. Even though I’m still a customer. Read more Read less

Rated Terrible 1/5
Read more product reviews

Cannot trust anymore

Platinum Credit Card 8th February 2025

I have been using Barclays since 3years but I can't use my debit card, it will always show some error even I enter right PIN... I have been using Barclays since 3years but I can't use my debit card, it will always show some error even I enter right PIN number. Tried to order new card and pin so many times but same problem occur every time. Recently I applied for credit card I received both card and pin. After 1day I got letter that my credit card has been suspended I can't use it anymore. I tried to contact customer service. They told to wait for 6more months to apply for new credit card. How can I trust them again. I am not going to use this bank anymore and will never suggest others to use. Read more Read less

Rated Terrible 1/5
Read more product reviews
  • 2/5

    I could to use credit card only month and card suspe...

    I could to use credit card only month and card suspended, why i don't know because i used only about 60%. In future I'll refuse Barcklay service.

  • 5/5

    Was a great card for amazon shoppers

    I used this card for years as my grocery and petrol card until they stopped doing this card, and used to get a lot of... I used this card for years as my grocery and petrol card until they stopped doing this card, and used to get a lot of rewards and exchange them for £50 Amazon vouchers. I do a lot of Amazon shopping the benefits of this card were huge, and am sad to see them end the freedom rewards for a regular cash back at such a low percentage. Overall I had a great experience with Barclaycard and as it was my grocery card, it was easy to rack up points. Read more Read less

  • 3/5

    Payment Notification never works

    Dumb mobile app. Never give me spending notification liked the other services provider. Feel liked very insecure, I am moving all schedule payment to other... Dumb mobile app. Never give me spending notification liked the other services provider. Feel liked very insecure, I am moving all schedule payment to other cards and will freeze this card. Read more Read less

    {"display":"Sunny L","full_name":"Sunny L","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Initial Credit Card
    Sunny L 28th November 2024
  • 1/5

    Stay away fro Barclays!

    If you ever want to dispute a charge, they'll side with the merchant, even though I sent them emails from the merchant stating they would... If you ever want to dispute a charge, they'll side with the merchant, even though I sent them emails from the merchant stating they would credit my card back and failed to do so. Barclays still will not dispute the charge. Their call center is of course, overseas, and they are just "robots" that don't help at all. I'll have to file a suit against the merchant now. They do not protect their customers at all. Stay away from this card! Read more Read less

    {"display":"EY","full_name":"EY","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Platinum Credit Card
    EY 23rd November 2024
  • 5/5

    A safe and unsecured card

    I’v had Barclaycard for a number of years. Over the years I’v had to get them to get money back for goods that didn’t arrive.... I’v had Barclaycard for a number of years. Over the years I’v had to get them to get money back for goods that didn’t arrive. They are Quick to respond if there’s any suspicious activity on my account. I feel extremely safe with this Card and thank them for the service they have provided over the years. Read more Read less

    {"display":"Sandg ","full_name":"Sandg ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Platinum Credit Card
    Sandg 5th September 2024
  • 1/5

    Barclaycard has MY money, AVOID AT ALL COSTS!

    Over £200 of my money kept by Barclays due to expiry of freedom rewards system and lack of notification (email only which ended up in... Over £200 of my money kept by Barclays due to expiry of freedom rewards system and lack of notification (email only which ended up in spam, no other notification other than an email!). No mention of the change on paper or online statements (which still showed the points long after the schemed ended, no mention of it on the freedom rewards website or in the mobile app) No help from Customer services, they simply repeat "We sent you an email" and do not listen or help. Simply an email to tell their customers they have a new scheme is not enough - firstly they have more than one comms channel they could use and secondly they deliberately made that message vague - it should early on have said "you will loose the monetary value of your points unless you take action". Simple. The fact Barclaycard didn't try very hard to get that message across speaks volumes...nice way for them to avoid paying customers what they owe them.. Do a bit of research on how high up the table of poor customer services this company comes and choose more wisely than I did .... AVOID AVOID AVOID. Read more Read less

  • 1/5

    The app doesn't work, direct debit doesn't automatic...

    The app doesn't work, direct debit doesn't automatically cover your first payment, you can only phone them - there's no email or easy online form... The app doesn't work, direct debit doesn't automatically cover your first payment, you can only phone them - there's no email or easy online form for contact. Our app shows zero balance, yet we're hounded for payment on an account we've a direct debit set up for. We've wasted hours of time, just avoid. Read more Read less

  • 5/5

    0% money transfer for 20 months

    Used my platinum card for a large transfer needed for a purchase. Have 20 months 0% to pay off the money transfer. App easy to use

  • 1/5

    It is impossible to contact this company.

    It is impossible to contact this company. Endless automated phone menus, chat service doesn't work, app doesn't work and no way to talk to anyone.... It is impossible to contact this company. Endless automated phone menus, chat service doesn't work, app doesn't work and no way to talk to anyone. All I want to do is cancel my card. Read more Read less

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