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Virgin Money: Credit cards reviews

Name: Credit cards
Rating: 3.96 (799 reviews)

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3.78

Based on 799 reviews, last reviewed 21st Aug 2025

33% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

63%

11%

20%

Latest highest rating:

5

Would 100% recommend Great experience and easy to use the app, when I’ve had to contact them it’s always been easy Reviewed on: 13th June 2025

Latest lowest rating:

1

This bank has one of the worst service out there. This bank has one of the worst service out there. We have banked with them for over 65 years. The credit card cancels transactions without notificatio... Read more Reviewed on: 21st August 2025

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About this product

Virgin Money offers a range of credit cards with various features to suit different needs.

Options include cards with 0% interest on balance transfers and purchases for an introductory period, cashback, and no foreign transaction fees. The cards can be managed through the Virgin Money Credit Card app.

Virgin Money credit card reviews help you find out what it’s really like to be a customer. If you’ve used Virgin Money before, you can also leave a review and share your experience.

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Virgin Money Credit cards reviews (799)

Re credit card

The staff who dealt with my query was knowledgeable , courteous and helpful. Reviewed on: 30th August 2016

Query

Sorted out problem straight away Reviewed on: 30th August 2016

easy to use

Easy to use. Clear terms and conditions. Great interest free deals. Like anything else, set up your repayment correctly and no problems. Great telephone support etc Reviewed on: 30th August 2016

fantastic offer

Offering the best balance transfer offer I could find. Easy to use online and always fast service. Reviewed on: 30th August 2016

Fine

Haven't had any issues since I've had the card. Reviewed on: 30th August 2016

Brilliant for balance transfers and transfer offers!

Brilliant for balance transfers and transfer offers! Just doesn't offer points on spending so don't use every day. Reviewed on: 28th August 2016

Shocking Customer services

The worse customer service EVER - Long wait times, bad systems, never fulfil obligations although I love the brand there is no way I would recommend them at the moment. If I could give them no stars I would Reviewed on: 26th August 2016

Poor credit card

Our credit card keeps getting stopped due to supposed suspicious transactions but all transactions are very standard. No point in having this credit card if you can't use it! Rubbish! Reviewed on: 26th August 2016

great customer serviuce

fantastic customer service delivered Reviewed on: 24th August 2016

Promotional offers.

Did a balance transfer with 0% interest for a year whilst already in another deal. I had an email to inform me of the offer and I range up to do it. The customer service was excellent and answered all my questions. Reviewed on: 26th June 2016

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