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Virgin Money: Credit cards reviews

Name: Credit cards
Rating: 3.78 (816 reviews)

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3.78

Based on 816 reviews, last reviewed 14th Aug 2026

133% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

64%

11%

20%

Latest highest rating:

5

Quick balance transfer card Needed a quick balance transfer card for short term purchase with lowest fee and 3 year 0% - Virgin had the best deal on offer and the process of borr... Read more Reviewed on: 14th August 2026

Latest lowest rating:

1

Unprofessional behaviour by senior investigators Till two weeks ago they were great, they blocked me from the app so couldn’t view statements, staff rather blame the customer than investigate why thi... Read more Reviewed on: 18th July 2026

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About this product

Virgin Money offers a range of credit cards with various features to suit different needs.

Options include cards with 0% interest on balance transfers and purchases for an introductory period, cashback, and no foreign transaction fees. The cards can be managed through the Virgin Money Credit Card app.

Virgin Money credit card reviews help you find out what it’s really like to be a customer. If you’ve used Virgin Money before, you can also leave a review and share your experience.

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Virgin Money Credit cards reviews (816)

nice people to bank with

I needed a zero% balance transfer, i applied which was easy and got it, no quibbling, which is more than i can say for Santander. They have never been pushy or keep sending me junk mail, nice people to deal with. Reviewed on: 6th September 2016

Very helpful

I have only needed to contact Virgin Money a couple of times, and every time I have needed to contact them their customer service has been excellent. They have always been polite, and very helpful. Reviewed on: 6th September 2016

good service

Good service, easy to use on line system. Reviewed on: 6th September 2016

Very pleased customer

Easy to use website , overall very good experience Reviewed on: 6th September 2016

Interest free loan to buy a car

Found the application easy. As long as you know you can keep up the repayments is a good option. Reviewed on: 3rd September 2016

Worse company to make one mistake with, then rob you blind.

Took out a balance transfer with them with o% interest, made one late payment by mistake, they then charge you to he full 17.5% intrest, so people be carefull who you use, got revenge, cancelled virgin to, broadband, telephone, and mobile phone with them, I will never use this robbing company again. Reviewed on: 2nd September 2016

Good service and easy to do

I opened up a savings account and it was very easy to do. Reviewed on: 2nd September 2016

Good so far

Just opened an account - this was quick and easy. I have bought stuff havent't had any problems with transcations. Hope it goes well from here Reviewed on: 1st September 2016

Simple account management

Simple interface makes account management straightforward - it's quick and easy to make a payment with the minimium of fuss. Reviewed on: 1st September 2016

Great offer, but could a be better service

I took out the Virgin all round card as it offers a whopping 24 months interest free on purchases, which is useful no matter which way you look at it. The card is fine, and I did like the ability to choose some funky designs for the card itself. However, the online component is still far behind what other providers offer. There's no app to see my balance, and Apple Pay is not supported, which is disappointing in 2016. Reviewed on: 1st September 2016

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