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Virgin Money: Credit Cards reviews

Name: Credit Cards
Rating: 3.97 (780 reviews)

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3.66

Based on 780 reviews, last reviewed 5th Sep 2024

67% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

64%

11%

19%

Latest highest rating:

5

Good cashback when using Credit Card Credit Card gives the opportunity to use cashback. There's a good variety of shops that offer cashback when using Virgin Money Credit Card. I've never... Read more Reviewed on: 5th September 2024

Latest lowest rating:

1

Poor communication I endured many phone calls and many errors and generally broken lines of communication and wrong information. Despite many letters phone calls and em... Read more Reviewed on: 4th June 2024

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About this product

Virgin Money offers a range of credit cards with various features to suit different needs. Options include cards with 0% interest on balance transfers and purchases for an introductory period, cashback, and no foreign transaction fees. The cards can be managed through the Virgin Money Credit Card app.

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Virgin Money Credit Cards reviews (780)

Promotional offers.

Did a balance transfer with 0% interest for a year whilst already in another deal. I had an email to inform me of the offer and I range up to do it. The customer service was excellent and answered all my questions. Reviewed on: 26th June 2016

excellent

best rate, and excellent bonus benefits Reviewed on: 9th June 2016

DD cancelled for no reason

DD was set up to pay into the account, but once money was paid in it was shortly transferred back and resulting in being charged for outstanding payments. Even though the money was available and had been move across into the account. Wouldn't give us back the interest that was charge on it, even though we had evidence showing that there were funds available. Reviewed on: 3rd May 2016

helpful in times of need.

I found the staff kind and understanding and they are very quick to resolve any issues. Reviewed on: 28th April 2016

Fantastic

The latest balance transfer rate from Virgin is outstanding. From the moment that I applied to the card arriving and the balance transfer taking place was only 4 days. I will save over £400 this year alone. Reviewed on: 26th April 2016

No Brainer

If you've a balance on a card that you're paying interest on, transfer it to Virgin. Quick, easy, and your statement every month tells you EXACTLY when your interest free period ends, so there's no danger of accidentally being charged interest cos you don't clear it in time. Reviewed on: 21st April 2016

Great Customer Experience

Very smooth transaction from applying to actually conducting my balance transfer. Had cause to contact customer services and my enquiry was dealt with very efficiently Reviewed on: 21st April 2016

Credit Card transfer made easy

I wanted to stooze my credit card balance and applied for a Virgin Money credit card and the process was so easy from the application to the transfer. I was so impressed by the ease of applying for the card online, the instant decision and the fact that I could transfer the balance of my existing credit card straight away without any hassle. I expected this to be complicated and it wasn't. Thank you Reviewed on: 28th March 2016

STRAIGHTFORWARD

transferred balance to this account as it offered a better rate. No problems at all and any queries are answered very quickly Reviewed on: 24th December 2015

Excellent customer service, with clear terms, conditions and rates.

Excellent customer service, whether changing details or enquiring about charges on the card. I have never had a bad experience with them. Very helpful and friendly. All terms, conditions and rates are set out clearly and if an explanation is required they are happy to provide it. Very happy. Reviewed on: 20th April 2015

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