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Virgin Money: Credit cards reviews

3.78
Based on 799 reviews, last reviewed 21st Aug 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
63%
See only 4 star reviews
11%
See only 3 star reviews
3%
See only 2 star reviews
3%
See only 1 star reviews
20%

Latest highest rating:

5

Would 100% recommend Great experience and easy to use the app, when I’ve had to contact them it’s always been easy Reviewed on: 13th June 2025
Kirsten O's avatar
Kirsten O

Latest lowest rating:

1

This bank has one of the worst service out there. This bank has one of the worst service out there. We have banked with them for over 65 years. The credit card cancels transactions without notificatio... Read more Reviewed on: 21st August 2025
Mark James's avatar
Mark James

About this product

Virgin Money offers a range of credit cards with various features to suit different needs.

Options include cards with 0% interest on balance transfers and purchases for an introductory period, cashback, and no foreign transaction fees. The cards can be managed through the Virgin Money Credit Card app.

Virgin Money credit card reviews help you find out what it’s really like to be a customer. If you’ve used Virgin Money before, you can also leave a review and share your experience.

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Virgin Money Credit cards reviews (799)

Good so far

4
Just opened an account - this was quick and easy. I have bought stuff havent't had any problems with transcations. Hope it goes well from here Reviewed on: 1st September 2016

Simple account management

4
Simple interface makes account management straightforward - it's quick and easy to make a payment with the minimium of fuss. Reviewed on: 1st September 2016

Great offer, but could a be better service

4
I took out the Virgin all round card as it offers a whopping 24 months interest free on purchases, which is useful no matter which way you look at it. The card is fine, and I did like the ability to choose some funky designs for the card itself. However, the online component is still far behind what other providers offer. There's no app to see my balance, and Apple Pay is not supported, which is disappointing in 2016. Reviewed on: 1st September 2016

Free Money

5
Got this card to pay for home improvements as it has a ridiculously long interest free period. Paying off more than the minimum each month online which is easy to use. Couldn't recommend it enough Reviewed on: 1st September 2016

Good communication and website well presented.

4
Useful to receive notification of when credit card statement ready to view. Reviewed on: 31st August 2016

Easypeasy

5
Want to transfer a balance, use Virgin money, quick, easy, a person to speak to and, I will repeat that, and a good transfer rate for the 0% offer Reviewed on: 31st August 2016

Excellent service

4
I have never found any issues at all with my virgin credit card a great service Reviewed on: 31st August 2016

Easy to arrange, long repayment and very inexpensive

5
Large loan, arranged very quickly on line, option to repay over long period and cheap. Cant ask for more. Reviewed on: 31st August 2016

Three phone calls!

2
Took me three phone calls to get my money back that they had for years! If only I could have charged them interest Reviewed on: 31st August 2016

I'm not a financial adviser

4
I do not recommend financial institutions as I'm not qualified to do so Reviewed on: 30th August 2016

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