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Virgin Money: Credit cards reviews

3.85
Based on 806 reviews, last reviewed 18th Apr 2026
50% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
63%
See only 4 star reviews
11%
See only 3 star reviews
3%
See only 2 star reviews
3%
See only 1 star reviews
20%

Latest highest rating:

5

Excellent balance transfer rates Excellent balance transfer rates, got me out of a tough time without incurring additional interest Reviewed on: 18th April 2026
OctarinePaul's avatar
OctarinePaul

Latest lowest rating:

1

Ignore formal complaints and SAR I raised a formal complaint and despite replying several times and requesting a SAR they have ignored me. Astonishing isn't it. What is crazy is that ... Read more Reviewed on: 16th April 2026
Ian Bullock's avatar
Ian Bullock

About this product

Virgin Money offers a range of credit cards with various features to suit different needs.

Options include cards with 0% interest on balance transfers and purchases for an introductory period, cashback, and no foreign transaction fees. The cards can be managed through the Virgin Money Credit Card app.

Virgin Money credit card reviews help you find out what it’s really like to be a customer. If you’ve used Virgin Money before, you can also leave a review and share your experience.

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Virgin Money Credit cards reviews (806)

nice people to bank with

5
I needed a zero% balance transfer, i applied which was easy and got it, no quibbling, which is more than i can say for Santander. They have never been pushy or keep sending me junk mail, nice people to deal with. Reviewed on: 6th September 2016

Very helpful

5
I have only needed to contact Virgin Money a couple of times, and every time I have needed to contact them their customer service has been excellent. They have always been polite, and very helpful. Reviewed on: 6th September 2016

good service

4
Good service, easy to use on line system. Reviewed on: 6th September 2016

Very pleased customer

5
Easy to use website , overall very good experience Reviewed on: 6th September 2016

Interest free loan to buy a car

5
Found the application easy. As long as you know you can keep up the repayments is a good option. Reviewed on: 3rd September 2016

Worse company to make one mistake with, then rob you blind.

1
Took out a balance transfer with them with o% interest, made one late payment by mistake, they then charge you to he full 17.5% intrest, so people be carefull who you use, got revenge, cancelled virgin to, broadband, telephone, and mobile phone with them, I will never use this robbing company again. Reviewed on: 2nd September 2016

Good service and easy to do

5
I opened up a savings account and it was very easy to do. Reviewed on: 2nd September 2016

Good so far

4
Just opened an account - this was quick and easy. I have bought stuff havent't had any problems with transcations. Hope it goes well from here Reviewed on: 1st September 2016

Simple account management

4
Simple interface makes account management straightforward - it's quick and easy to make a payment with the minimium of fuss. Reviewed on: 1st September 2016

Great offer, but could a be better service

4
I took out the Virgin all round card as it offers a whopping 24 months interest free on purchases, which is useful no matter which way you look at it. The card is fine, and I did like the ability to choose some funky designs for the card itself. However, the online component is still far behind what other providers offer. There's no app to see my balance, and Apple Pay is not supported, which is disappointing in 2016. Reviewed on: 1st September 2016

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