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Virgin Money: Credit cards reviews

3.84
Based on 802 reviews, last reviewed 12th Feb 2026
200% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
63%
See only 4 star reviews
11%
See only 3 star reviews
3%
See only 2 star reviews
3%
See only 1 star reviews
20%

Latest highest rating:

5

Easy to use app. Easy to use app. But shame about delays on updates. Reviewed on: 22nd January 2026
Tom's avatar
Tom

Latest lowest rating:

1

Very disappointing experience with Virgin Money. Very disappointing experience with Virgin Money. I applied for this credit card specifically because of the advertised 30 months 0% balance transfer o... Read more Reviewed on: 12th February 2026
Marcin Czerniawski's avatar
Marcin Czerniawski

About this product

Virgin Money offers a range of credit cards with various features to suit different needs.

Options include cards with 0% interest on balance transfers and purchases for an introductory period, cashback, and no foreign transaction fees. The cards can be managed through the Virgin Money Credit Card app.

Virgin Money credit card reviews help you find out what it’s really like to be a customer. If you’ve used Virgin Money before, you can also leave a review and share your experience.

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Virgin Money Credit cards reviews (802)

Easy application and set up

4
After using a price comparison site I chose a Virgin Money credit card. The application was all done online and my balance transfer was done at the same time, which maximised the change in deal. Only issue is there isn't an app, only an online site, however the pin can was accessed online and not sent in the post. Reviewed on: 21st September 2016

good service

5
good service, easy to use website, information easily acceptable Reviewed on: 16th September 2016

not great

1
Not great if im honest with you, I'd rather not go into it. Reviewed on: 8th September 2016

GOOD

5
Have had this credit card for a while now and never had any problems with it. Also have a savings account with virgin money and the staff are always friendly and helpful when I visit Reviewed on: 7th September 2016

Very positive experience

5
I have had my account with Virgin for approx 8yrs, I have found it easy to manage my account online and have always had requests / concerns dealt with promptly. I'm very happy with the service . Reviewed on: 6th September 2016

excellent service

4
easy to access information. credit card provides good value for money prompt response from customer service website easy to understand excellent online access Reviewed on: 6th September 2016

nice people to bank with

5
I needed a zero% balance transfer, i applied which was easy and got it, no quibbling, which is more than i can say for Santander. They have never been pushy or keep sending me junk mail, nice people to deal with. Reviewed on: 6th September 2016

Very helpful

5
I have only needed to contact Virgin Money a couple of times, and every time I have needed to contact them their customer service has been excellent. They have always been polite, and very helpful. Reviewed on: 6th September 2016

good service

4
Good service, easy to use on line system. Reviewed on: 6th September 2016

Very pleased customer

5
Easy to use website , overall very good experience Reviewed on: 6th September 2016

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