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Virgin Money: Credit cards reviews

Name: Credit cards
Rating: 3.96 (799 reviews)

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3.78

Based on 799 reviews, last reviewed 21st Aug 2025

33% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

63%

11%

20%

Latest highest rating:

5

Would 100% recommend Great experience and easy to use the app, when I’ve had to contact them it’s always been easy Reviewed on: 13th June 2025

Latest lowest rating:

1

This bank has one of the worst service out there. This bank has one of the worst service out there. We have banked with them for over 65 years. The credit card cancels transactions without notificatio... Read more Reviewed on: 21st August 2025

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About this product

Virgin Money offers a range of credit cards with various features to suit different needs.

Options include cards with 0% interest on balance transfers and purchases for an introductory period, cashback, and no foreign transaction fees. The cards can be managed through the Virgin Money Credit Card app.

Virgin Money credit card reviews help you find out what it’s really like to be a customer. If you’ve used Virgin Money before, you can also leave a review and share your experience.

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Virgin Money Credit cards reviews (799)

GOOD

Have had this credit card for a while now and never had any problems with it. Also have a savings account with virgin money and the staff are always friendly and helpful when I visit Reviewed on: 7th September 2016

Very positive experience

I have had my account with Virgin for approx 8yrs, I have found it easy to manage my account online and have always had requests / concerns dealt with promptly. I'm very happy with the service . Reviewed on: 6th September 2016

excellent service

easy to access information. credit card provides good value for money prompt response from customer service website easy to understand excellent online access Reviewed on: 6th September 2016

nice people to bank with

I needed a zero% balance transfer, i applied which was easy and got it, no quibbling, which is more than i can say for Santander. They have never been pushy or keep sending me junk mail, nice people to deal with. Reviewed on: 6th September 2016

Very helpful

I have only needed to contact Virgin Money a couple of times, and every time I have needed to contact them their customer service has been excellent. They have always been polite, and very helpful. Reviewed on: 6th September 2016

good service

Good service, easy to use on line system. Reviewed on: 6th September 2016

Very pleased customer

Easy to use website , overall very good experience Reviewed on: 6th September 2016

Interest free loan to buy a car

Found the application easy. As long as you know you can keep up the repayments is a good option. Reviewed on: 3rd September 2016

Worse company to make one mistake with, then rob you blind.

Took out a balance transfer with them with o% interest, made one late payment by mistake, they then charge you to he full 17.5% intrest, so people be carefull who you use, got revenge, cancelled virgin to, broadband, telephone, and mobile phone with them, I will never use this robbing company again. Reviewed on: 2nd September 2016

Good service and easy to do

I opened up a savings account and it was very easy to do. Reviewed on: 2nd September 2016

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